CVS reviews and complaints 1
View all 3327 complaintsCVS - Poor customer service
I was very disappointed with the poor service of the Pharmacy manager (Hagop) at the CVS in Moorpark (not the one in Target). The moment I handed him the prescription the first thing he said was "this is for the CVS in target why did you bring it here." I told him I went to the Target one and they were out and checked online and said you had it so they sent me here. His answer was "they always say that and keep sending everyone here because they don't want to do their job" He said this twice while we were talking. He also kept trying to find ways to not do his job and fill the prescription. Next question was "this Dr is in L.A. why are you bringing it here?" I told him "I live here but my dentist is in LA because I work there." He kept asking more irrelevant questions (such as why is a dentist giving you a strong pain killer, to which I explained about the painful infected tooth which damaged my jaw) and on and on. In any case I found this "manager"'s behavior unprofessional and abrasive and am surprised CVS would hire such incompetent managers. The Target CVS by contrast is great and I've been using them for 21 years.
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