CVS Pharmacy — refill medication
Rite Aid pharmacy had transferred all patient refill files to Cvs on New Scotland Ave. Upon doing so I called to check the status of my recently renewed prescription. Due to the fact that I have Medicaid I wanted to be sure that it was not out of date from the refills. I was told that all was in order as I had recently refilled the script. Had it not been in order I would have gotten a new script from the doctor due to the fact that it is high blood pressure med. and it is imperitive that I have it. I was told that all was fine.
Upon calling the refill in, I was told on a Sunday that I needed a new script because it was too old. It was two-months old. Medicaid allows only up to six months old. There was three refills left and it was to be refilled within the 30 day time period.
So inevitably I was given a hastle and told to get a new script even after initially being told that my script was fine.
I became angry and called a pharmacist in a different Rite-aid and was told my script was fine. He could not understand except that it had been transferred improperly.
My conclusion to their mishandling of my script is that I will no longer deal w/ CVS as they made no effort to help me in this situation that was inevitably their error.
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