CVS review: My extra care account is being used by outsiders and no help from cvs ( 1 comment)

Last month someone used my CVS Extracare + rewards to purchase items. At that time I called, explained the situation and got some of the credit put back onto my card. The purchase was made in another state and I could see it in my Apple They removed my phone number from my account stating that would fix the problem. This month it happened again. I called again and asked to talk to someone that could actually fix the problem, Didn't happen, they said they had no record of what happened last month. I asked to speak to someone in the fraud department. The person I was talking to had no idea what that was. I do not think english was their primary language. Their app, and web site, have no option to do a chat or any usual communication. I asked to have my account canceled due to concern their security is lax and I have no desire to have my identity compromised. I doubt that happened but I did go in and remove my CC info. I do not recommend using CVS and I will probably be switching to Walgreens. I originally signed up because they were connected to my health insurance provider but had been disappointed in the app and web site since I signed up. Not a big issue but this was the last straw. They just lost an approximately 6 year member and customer.