CVS review: Pharmacy customer service

I moved to this address 5 years ago and began using this particular CVS due to it's location. The service I receive at the pharmacy continues to be slow and rude. Today, 6/25, after spending the day in the ER, I was given 2 RX's to be filled. I went to my closest CVS and waited in line inside the store almost 30 min. just to drop off my RX's. There was 1 customer in front of me. Employees that were not busy didn't greet me or acknowledge me. Finally I was able to drop off and was told to come back in an hour. I waited over 1 1/2 hrs and went back only to be told that I should wait until I am notified which I wasn't told at the time and this patient is not even signed up for the service. I was told it would be another 30 min. This will now be my 3rd trip to this location for the same rx which is badly needed. This is not an isolated incident for this store. I don't understand how it can always be this backed up. At least acknowledge my presence and be truthful with me. I will not use CVS again, have transferred all my personal RX to Meijer due to this service. This incident today was for my son, thought I would give them another chance, but what a waste of time today. My time is also valuable and I have a sick patient at home waiting on meds.