I called in a prescription from cardiologist and spoke with the unprofessional pharmacist named Jeanie. When I inquired about the directions on previous filled warfarin prescription and the number of days filled by insurance, Jeanie told me that "I did not know how things work". Its unfortunate that she continued to argue with me over the phone, since I am a community pharmacist myself and know how to process prescriptions through insurance and I am also a clinical pharmacist specialized in cardiology and anticoagulation. Employees like Jeannie do not represent CVS in a professional manner. Our job is to take care of the patient not to degrade one another.