CB Drug Store CVS Complaints #1002-1021

CVS review: CVS on Green Valley Rd. In Cameron Park Calif. & at the register my phone # did not work!

Kim Item of Oroville, US

Jan 09, 2022 6:13 pm UTC

Verified customer

We went to the CVS on Green Valley Rd. In Cameron Park, Calif. & At the register we had our coupons & 32% off to use & we gave the person working the register my phone # [protected] & they put my phone # in multiple times & each time they said my phone # does NOT exist. I was very upset. I have been shopping CVS for over 10+ years with that phone #. My husband was very mad. I called your support line at (800) 746-7287 & the man John on the CVS phone line said that my phone # does not exist with CVS. I gave him my e-mail, [protected]@yahoo.com, & that did not exist either. I got a reference # from him (S-5103542) Finally we just left the store at CVS very upset & Irritated & mad. This happened today, Jan. 9th. 2022 at 2:40 PM. @ Register # 2 & also it happened again at the pharmacy there. We ended up leaving & getting nothing, not even my husband's Robert Item, his prescription filled. SAD! Never has this happened to me. CVS support & NO ONE at the CVS can tell my why this happened!

Desired outcome: Tell my why this happened???

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+1 (401) 770-9237

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Corporate Communications

+1 (401) 770-9811

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+1 (401) 652-0893

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+1 (800) 746-7287

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CVS/pharmacy Customer Services

+1 (888) 607-4287

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Customer Care for CVS.com

+1 (866) 389-2727

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MinuteClinic assistance

+1 (800) 742-7827

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Prescription refill for in-store pickup

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service@cvsvision.com

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customercare@cvs.com

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One CVS Drive, Woonsocket, Colorado, 02895, United States

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