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Cracker Barrel Customer Service Phone, Email, Contacts

Cracker Barrel
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Cracker Barrel reviews 500

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10:33 am EDT

Cracker Barrel Not the same country cookin'

The last 2 visits to Cracker Barrel have been a big disappointment. The hashbrown casserole is thicker sliced potatoes and fake cheese. The pancakes taste like instant mix made with water. And biscuits and gravy with no sausage in it? What happened to the concept of home cooking? How about shredded potatoes with real cheese and heavy homemade pancakes. I never heard of biscuits and gravy without the sausage in it. I won't be back unless I hear you have gone back to home cooking per media advertising. Prices are too high for fake food.

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If you haven't done so already, try reaching out to Cracker Barrel's customer service or leaving feedback on their website to share your concerns. You might also consider posting your review on social media or review sites to get more attention. Hopefully, they'll take your feedback seriously and make some changes. Keep an eye out for any updates or responses from them before deciding to give it another try. Stay vocal about your expectations, and maybe they'll go back to their original home-cooked style.

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6:17 am EDT
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Cracker Barrel dogs

Dont get the wrong idea on this post! I went to Cracker Barrel on RT256 and interstate 70 yesterday. When the food came to my table the host seated an older couple with their DOG. You all know that is not allowed. I was pissed but didnt cause a ruckus. When I left I did let it be known I was not happy. I told them it was against rules for the dog to be in a place around food. Manager said it was a service dog. I then said did anyone as k for papers stating it was a service dog. The manager said they dont do that. I then said the dog should be wearing a vest for service dog, which it did not have.

I was told the dont check and dont stop any dog from being brought into the restaurant. I love dogs no problem ton that but rules are rules I wont go back.

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6:12 am EST
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Cracker Barrel Never go to a Cracker barrel again

This place was DIRTY, with terrible food! NASTY! We should have gotten up and left when we sat down at the dirty, sticky table with the dirty sticky gross menus we were handed! Chair next to be had gravy or some white slimy substance all over it too! Ordered our food, ten minutes later waitress came out to say they have no MASHED POTATOES left! I said then I want to change my order because Chicken Fried Chicken doesn't go with french fries! She said the order was already in, so we didn't have the choice of changing our order now! My chicken was dry, the french fries were greasy, the bowl of corn was cold, could it get any worse than this? My wife's Chicken N Dumplings were a bowl of tasteless mush! No texture whatsoever to the dumplings, mush is the best way I can describe them! When they told her as well they had no more mashed potatoes, she opted for a side of "Sausage Gravey" figured that would taste good over the four dried out biscuits they brought over to the table. YUCK! Nasty, tasted like paste with Ham Grease in it! No pork sausage, nothing but a white creamy substance that even the waitress was laughing at! The only thing even close to edible on the table was the Macaroni and Cheese and it was dried out but we picked at it like a couple of birds trying to get a little nutrition in our stomachs after a six-hour drive from Florida heading home to Michigan! I knew we should have gone to the Waffle House next door, but the wife insisted on Cracker Barrel because she said they have such a large selection of food! This was the most disgusting, gross, meal we have ever been served, we will never ever set foot in another Cracker Barrel in our lives and now I know why they let campers park in the back taking up all of the parking spaces for free, because that's the only way they are going to get people to come in there and eat this nasty stuff not fit for a dog! Even the gals at the front check out were laughing about our experience, they did offer to get the Manager and I was like whats the point? We weren't trying to get a free meal, we just wanted a fair hot meal with all the fixings like they advertise and instead we had the worse meal we have ever had at any restaurant in our entire life! Don't spend the $45.15 we gave you too quickly, because it is the last dime you will ever see from this customer, Cracker Barrel should be ashamed of themselves! Going to send a copy of this to the Corporate Offices too, who knows, maybe they have no clue what a bad name this particular place is giving them and should send a representative from Corporate in to try the place out themselves! Store #CB0098, Table 154, Server: Andoria W., on 3/2/24 at 9:11 p.m. in Perry, Georgia.

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  1. Pros
    1. Homestyle comfort food menu
    2. Unique country store on-site
    3. Family-friendly dining atmosphere
    4. Consistent quality across locations
    5. Seasonal menu and store items
  1. Cons
    1. Limited menu diversity
    2. Inconsistent food quality
    3. Over-reliance on dine-in model
    4. Limited international presence
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9:26 am EST
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Cracker Barrel Cracker barrel gift card

My wife and I travel a lot and usually stop at cracker barrel for lunch and dinner. We got a gift card for christmas and scratching off the pin number was a disaster. Have sent in 2 inquiries since january. There website states I would get an answer within 5 business days. It also has on the site to clip on a inquiry that would handle gift card problems whether they are loss, stolen or pin number problems. I had the pin number problem but it kept asking me for the card number and pin! There chat line has been unavailable all year and the phone numbers they give you does not transfer over to a real person to talk to. The better business bureau had me talk to a consumer advocate lawyer for advice. As of today feb 9th I have heard from nobody.

Recommendation: do not get gift card from Cracker Barrel. The corporation is nothing but a frustrating headache.

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12:52 pm EST
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Cracker Barrel Makes me sad

The Cracker Barrel on Craig Rath Blvd. in Midlothian, Va used to be a wonderful place to eat many years ago. We always enjoyed taking the whole family there. We went out last night again after staying away for quite a while, hoping that maybe things were getting better. What a sad experience. Our wait person looked like he just wanted to go home. Our drinks were wrong. There were 4 of us and 3 got their food way before the last person. She had ordered a pot pie and the waiter basically said the kitchen forgot to fix it. It did finally come. The food was okay. We eat at other Cracker Barrel restaurants all around Virginia when we travel and they are all better than this one.

Recommendation: Spend your money somewhere else

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7:31 pm EDT
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Cracker Barrel Last straw

We ate at the Johnson City location. We were taken to our table within seconds. the wife sat down and the seat was soaked. The waitress apologized and said they seated us before she could clean the area. She also told us the customer before us spilled her drink.

I ordered a hamburger steak, and my wife ordered the turkey dinner. My meal came with very little gravy and was not cooked as ordered. The Okra tasted like to was deep fried twice.

My wife's turkey was so dry it looked like the shin was left on. Look like dried up leather.

Sorry Cracker Barrel but we will never be back at any of your restaurants.

Recommendation: steer clear or go to McDonalds

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1:47 pm EDT

Cracker Barrel Worst meal ever

My husband and I have eaten at the Cracker Barrel in Sherman TX during our trips to that area for several years. This past week we were served the worst lunch we have ever eaten there and probably won't go back for a second helping. The chicken and dumplings looked like they had been thrown into the bowls from several feet away. The bowl was messy and the dumplings were doughy and tasteless. The pinto beans were scorched. The cornbread was cold. Like from the refrigerator cold. We were charged more than $30 for a meal that was basically inedible except for the turnip greens. The next time we are in Sherman we will look for a new favorite restaurant. No more CB.

Recommendation: Go next door to Olive Garden

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2:00 pm EDT
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Cracker Barrel Very disappointed

Went to Cracker Barrel in Mebane Saturday Sept 2nd 6:00 got seated as soon as we got there party of 13 the waitress was great got our drinks took our order but 2 of the party never got their food at all - the rest of the family was threw eating and those two were sitting there with no food then I think one of the mangers came out finally to ask if everything was ok so I said no they never got their food - she started running around saying she was going to put it in a to go box for them but after them watching the rest of the family eat they were not real happy to have a to go box - so she was told no they did not want the food she just insisted that they were going to take the food but my brother in law finally got tough and told her NO WE DO NOT WANT THE FOOD! I realize there was right many people in our party but this is wrong and the whole family is very disappointed - we will never go again- what a shame such a once wonderful place to go enjoy is no longer enjoyable! We were there last week and some of us had their food and then they came out and said they did not have some of the stuff that was ordered and my family had to change their order and wait for the food again there were 7 of us at the time this happen - this is very unacceptable to me - I love this place but will not be going back.

Recommendation: Do not expect the best service from this place

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8:39 am EDT
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Cracker Barrel Mixed Feelings: A Review of Cracker Barrel's Thanksgiving Menu and Country Store

I mean, come on, it's Thanksgiving! You gotta give us a little more than that. And the prices are a bit steep for what you get. But, I gotta admit, their country store is pretty cool. I love browsing through all the old-fashioned candy and toys. And their rocking chairs are so comfy, I could sit in them all day. Plus, they have some pretty good deals on their website. I recently bought a cute little Christmas decoration for my front porch and it arrived super fast. Overall, I'd say Cracker Barrel is worth checking out, just don't expect huge portions on the holidays.

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6:53 am EDT
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Cracker Barrel Cracker Barrel's New Online Ordering System: A Real Horror Story

I gotta tell ya, I've been trying to use Cracker Barrel's new online meal ordering system for two whole nights now, and it's been a real doozy of a time. I mean, if it wasn't so darn sad, it would actually be kinda funny. But honestly, it's gone way beyond sad and funny and straight into the realm of horrific and hilarious.

Now, I live just a couple miles away from the restaurant, and I've eaten there plenty of times before. But since I've become disabled, I've gotta have my meals delivered to me. So I'm talking specifically about the online ordering and delivery system here. And let me tell ya, I can't even really comment on the delivery part, because after two whole nights and a total of four hours spent trying to get a food order to actually go through and be transported to my home, I still haven't had any success.

Last night, after two hours of trying and failing, I was so dang angry at the incompetence of it all. And tonight, after another two hours of trying and still no success, I'm just plain tired, worn out, and hungry. What in tarnation has happened to our good old American companies? Have the Chinese taken over our good restaurants too, along with our voting machines? I mean, I highly doubt it, 'cause even the Chinese wouldn't mess it up this bad!

So here's my challenge to all y'all out there: try to create an online account with Cracker Barrel's Edmond, Oklahoma location, and then attempt to order one adult meal and one child meal, and have it successfully delivered to your home in Edmond, Oklahoma. And don't even worry about your credit card being compromised, 'cause you'll never even get that far in the process to see if the payment went through.

All in all, I gotta say that I'm pretty dang disappointed with Cracker Barrel's new online ordering system. It's a real shame, 'cause I used to love their food and their service. But if they can't even get their online ordering system to work properly, then I don't know what to think. Maybe I'll just have to stick to cooking my own meals from now on.

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6:09 am EDT
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Cracker Barrel Cracker Barrel's Online Store: Good Products, Terrible Ordering System and Customer Service

I've been trying to order some gifts online from Cracker Barrel for the second time now. The products are pretty good, but their ordering system is just terrible! Let me tell you about it.

First of all, there's no field to type in a short message when you order gifts. You know, like "Merry Christmas" or "Happy Birthday! From XYZ". That's a bummer, right?

But it gets worse. You can't choose different shipping addresses for different items in the same order. Nope, you have to complete different orders for each shipping address. That's just ridiculous! Other online stores, like Harry and David, have that option.

But wait, there's more. Their system may actually alter the shipping address after you print out your order confirmation. I kid you not, this happened to me. I got an order confirmation saying the item would be sent to one address, but it was actually sent to the billing address instead. And when I went to the website, it showed my husband's name and address in the "Ship to" field. So the order confirmation I printed out didn't match what their website showed.

And if you think it can't get any worse, think again. Trying to contact them by phone is a nightmare. They don't have a "chat" feature on their website, so all you can do is send them a written message. And when you call them, you'll wait in line for hours and then the call just gets disconnected. This happened to me twice, on different days. On my last call, after waiting for a very long time, a recording told me their system had a problem and I should call later. It was so frustrating! But on my third attempt, I was finally allowed to dial in my return call number.

Now, I don't want to be all negative. There are some good points about Cracker Barrel's online store. For one, the products are good. And when I was finally able to leave a call back number (on my third attempt), they actually called me back in about an hour. And once you're actually able to talk to someone, they're willing to solve the problem.

Overall, I'd give Cracker Barrel's online store two stars. The products are good, but the ordering system and customer service need some serious improvement.

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Cracker Barrel complaints 489

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8:56 am EDT
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I am writing this letter to lodge a formal grievance regarding the discharge on 3/23/2024 of David Mundine. My son David Mundine was fired from Cracker Barrell on 3/23/2024 in a very unprofessional way in Sheman Tx. He was called in the office the paperwork was already written up and never asked his side of the issue/concern. They handed him the paperwork...

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12:17 pm EST
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I recieved two gift cards. Went to use it in Orangeburg, SC. First gift card was fine. The second one the cashier said was not active. Asked what I could do. She said to call customer service. After hours, so I couldn't talk to anyone. Their retail manager wasn't in. So I have been contacting Cracker Barrel through email for two weeks now. No reply to...

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4:11 pm EST
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On December 13 2023 I went to store/restaurant # 0544 szf3g ( Columbia Tn) When I went to pay my bill the young lady said that I would have to run my card again because they were having technical difficulties with their register. I did and when I checked my account balance I found that it had been taken twice. I complained to the store and they told me that...

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Is Cracker Barrel legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Cracker Barrel to be a trustworthy company. Although there's a 4% resolution rate for customer complaints, which deserves attention, Cracker Barrel is known for their high standards and safety. If you're thinking about dealing with Cracker Barrel, it's wise to check how they handle complaints.

Cracker Barrel earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Cracker Barrel. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for crackerbarrel.com can be seen as a positive aspect for Cracker Barrel as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Cracker Barrel's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Crackerbarrel.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Cracker Barrel and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Cracker Barrel has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 4% of 489 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • If you purchased a website from Cracker Barrel that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
  • We conducted a search on social media and found several negative reviews related to Cracker Barrel. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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9:36 am EST
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Cracker Barrel Over paying

4 of us went out to eat at cracker barrel. And we were well over charged. We also had some wrong food given to us, and when I said something, they apologized , but we still got charged for it. We were over charged more than $50. We were in a hurry , as my mom had to get back to the hospital, so my bill was paid and we left. we noticed the amount about this after we got home. and i went online and made the complaint question. We were told they would be in touch with us , within 5 days. Well today is already 9 days. We come to this restaurant alot. And when I make a complaint question, were ignored. This isn't right. My ticket number is...[protected]. I hope to hear back from you asap. As we have a business dinner coming up the first week of march, with some of my clients. And I would like this resolved , before I come back there. Thank you , in advance, for your time in this matter .

Claimed loss: $50.00

Desired outcome: gift card reimbursment

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4:24 pm EST

Cracker Barrel Gift card

We purchased a $200 Cracker Barrel Gift Card and used the card once for $26.01. The card had a balance on it of $173.99. Upon trying to use the card we were informed that the card now has a 0 balance?I have called the complaint number and left message with complaint and have never heard back in weeks.

Card #[protected]

If this is not the place to file the complaint can someone tell me how to get this fixed...

My name is

Donald Jacobs

143 N Villageview Rd

Tallmadge ,Ohio 44278

[protected]@att.net

[protected]

Claimed loss: $173.99

Desired outcome: New gift card

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11:53 am EST
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I used to like going to Cracker Barrel in Frackville Pa. Getting a little dirty, food not the best. All the older waitresses standing around while a new sever is doing all the work. Since the new person isn`t experienced enough, the service is poor. Hurts to say this because Cracker Barrel was number one with me. The last times I went there, I left feeling...

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5:03 pm EST

Cracker Barrel Gift card

Feb,9th,3p-4p

Went to use gift card at cracker barrel on my birthday was told it was no good.

Number6006492140077251692.Now my niece got card at family dollar birch run michigan.She paid $25.00 my husband $25.00 plus.

Called restaurant and got 3 numbers.[protected] did not work,[protected] was a foreigner telling me I won a gift card and wanted My information ,I didnt give it to him.[protected] belongs to a sharon ext.2290,got she was busy and would call back later.Never did.So I called same day hours later and got the same message.

I would like to resolved this issue.It is not nice doing this to people.No way to get a hold of yous.So I hope and pray this works.

Claimed loss: $25.00

Desired outcome: new card

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8:21 pm EST

Cracker Barrel balance on an unused gift card

three different cracker barrel stores have been unable to show the balance on an unused $25.00 gift card. they called corporate for help and still could not get a balance. i first talked to someone at corporate and they said they could not get a balance because it was an older card with no pin #, that i could take it to a local store and they could scan it and give me the balance, but as i said that did not work. the gift card #[protected] says no expiration date.

PLEASE HELP

RAY THORNTON PH: [protected]

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4:30 pm EST
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I ordered the Thanksgiving meal at $160.49 and everything went well. I ordered the large Christmas dinner for $171.19. I have an e-mail that was sent to me on Dec. 15th about the cooking directions. When I went to pick up the dinner at 1:00 on Christmas Eve. My order could not be found. I had the email with me and that seemed to be the only reason I wa...

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2:32 pm EST

Cracker Barrel Bad service

My significant other was billed for a sprite that never showed up and the order was wrong. I didn't get the spicy grilled catfish, she brought out fried catfish billed us anyway leaving out the hush puppies. The ice was melted and she never apologized.

Usually the service is much better. The customer is right. No arguments. She was probably very busy. It's a favorite place to go. The server botched my entire meal. I would like a gift card or discount off 1 order to make up for the billing.

Claimed loss: Wrong order

Desired outcome: Gift card

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10:58 am EST
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Cold store with no heat and too many excuses from what is supposed to be a supervisor. No heat all year long and it's cold when you're trying to eat Breakfast. When you say something to the bad excuse for a manager you get the chimney doesn't vent properly. This has been going on for three months. This is what managers are for, so you need to get a handle...

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9:47 pm EST
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Cracker Barrel Standard Operation Procedures on Wednesday Nov 22 2023

On Wednesday, 11-22-2023, my mom went out to eat at Cracker Barrel CB0544 in Columbia TN. She wanted a piece of pecan pie and I was ordering a piece of chocolate pecan pie to take to my aunt who at the time was in the hospital. I also was ordering my mom the fried chicken and mac and cheese to take home. We were informed that these were being held for Thanksgiving, 11-23-2023. Tents were on the tables advertising these as available. Was this standard operating procedure for all Cracker Barrels on the Wednesday before Thanksgiving or just the one that was closest to us?

I also called [protected] on Monday the 27th and left a message which no one called me back. I can be reached at [protected] or via email [protected]@gmail.com if anyone would like to provide me with an answer.

Sincerely,

Sandy Henson

Desired outcome: Answer as to why this happened.

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12:28 pm EST
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Cracker Barrel Thanksgiving dinner order for 8-10 11/22/23 pickup

I ordered Thanksgiving Dinner for 8-10 persons from the Cracker Barrel in Valrico, Fl and picked it up on Wednesday at noon from the restaurant. I am a regular customer of this Cracker Barrel Restaurant and so I was quite disappointed in my order. Specifically, the sides were not good. The mashed potatoes were soupy, the cornbread dressing not good, sweet potato casserole not good. I threw out almost all of the sides. The biscuits were not acceptable and uneaten. I fed them to the birds. Needless to say, I was taken back with this order. I have ordered in the past and been pleased so as a customer for years I can't understand what happened. Just thought you should know.

Ann Lee

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2:50 pm EST
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TO: Cracker Sr. Mngmt. The mngmt at this 120 Cleghorn Blvd. Has much to be desired. They're argumentative. They simply refuse to help to resolve an issue. I would like to have the acting District Mngrs contact info. This current store mngr. isn't worth my time. I can be reached [protected]. I live within 8 miles of this location. The operation i...

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2:32 pm EST
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I placed an order for our families Thanksgiving meal by phone with your store in League City, TX on 11-14-23. We were expecting 12 individuals for dinner on Thanksgiving day. The order was scheduled to be picked up at 10:15am the morning of Thursday 11/23/23. I called the store on several different occasions to inquire about receiving a confirmation...

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7:34 pm EST
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Cracker Barrel 11/23/23 Thanksgiving 8-10 feast (Albuquerque, NM - San Antonio Road location)

On 11/5/23, I pre-ordered 8-10 Thanksgiving feast. Of which, I paid over $160.

11/23/23, stood in line for over 2 hours. Finally, received our partial order (due to restaurant ran out of food, and poorly organized). Refrigerator unit barely had any food left. Staff was in a rush to just provide any food available. Never received sweet potato casserole. Was told "they are out and trying to cook more". We didn't receive a drink. Turkey was pre-cut (over cooked and dry), mashed potatoes were under cooked, and dry.

All and all this 2023 Thanksgiving meal was very disappointing. We will not be returning to Cracker Barrel next year for a Thanksgiving meal.

Very disappointing -

Kim and Chris Huchison

9105 Hagerman Avenue, NE

Albuquerque, NM 87109

[protected]

[protected]@spinn.net

Claimed loss: $160.00

Desired outcome: Refund.

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9:59 am EST

Cracker Barrel Poor service, fireplace not on customers cold

11/24/2023.

We were very disappointed with the service at the mount Arlington location.

We always come here, but recently the service had been not up to par. Shouldn’t wait 20 minutes for someone to take our order. And another 20 minutes to get our orders.

Plus the restaurant is cold and they refused to put on the fireplace to help warm it up.

This really is not the quantity I expected at Cracker Barrel.

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5:13 pm EST
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There is a side item that I often purchase from Cracker Barrel's. The quantity I order is to serve ten people; I went in today and placed the same order and was told that I could not purchase as always because they were expecting customers tomorrow (Thanksgiving) and they did not want to run out of food! This statement was absolutely asinine to me; you are...

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7:43 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

We arrived at Cracker Barrel at 1215 p.m. and had multiple issues at this location. 1. Tried to order soup but said they were completely out of soup. Even though the soup of the day was vegetable soup 2. We ordered a baked potato and it took the server 15. Minutes to let us know that they were out of baked potatoes. Ordered grilled chicken tenders. 3...

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8:13 am EST
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Cracker Barrel Defective product

On 31 Oct I stopped at a CrackerBarrel in Bridgeport Michigan. Used my Rewards app to purchase an apple streusel pie. Took it to a family gathering and was absolutely embarrassed and upset, the pie was moldy. I have sent to feedback forms on the app and have heard nothing, sent an email to guest relations and I was first contacted back on Nov 6, and was told within three days I would receive an electronic gift card. I sent a message on the 10th to say I have received nothing. Today is the 19th and still nothing. Totally disappointed, the nearest Cracker Barrel to me is about 120 miles round trip, so just going there would be an expense. I have always been happy with the food and customer service with this company until now.

Claimed loss: Apple streusel pie

Desired outcome: Total refund

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About Cracker Barrel

Screenshot Cracker Barrel
Cracker Barrel is a well-known American restaurant chain that has been serving up delicious Southern-style comfort food since 1969. In addition to their restaurants, Cracker Barrel also has an online store where customers can purchase a wide variety of products, including home decor, clothing, toys, and food items.

The Cracker Barrel online store offers a unique shopping experience that is reminiscent of browsing through a country store. The website is easy to navigate and features a wide range of products that are sure to appeal to a variety of tastes and interests. From rustic home decor to classic toys and games, there is something for everyone at the Cracker Barrel online store.

One of the standout features of the Cracker Barrel online store is their selection of food items. Customers can purchase a variety of pantry staples, including jams, jellies, and preserves, as well as specialty food items like pancake mix, biscuit mix, and cornbread mix. These products are perfect for anyone who wants to recreate the delicious flavors of Cracker Barrel's Southern-style cuisine in their own home.

In addition to their food items, the Cracker Barrel online store also offers a wide range of home decor products. Customers can choose from a variety of rustic and vintage-inspired items, including wall art, candles, and kitchen accessories. These products are perfect for anyone who wants to add a touch of Southern charm to their home decor.

Overall, the Cracker Barrel online store is a great place to shop for anyone who loves Southern-style cuisine and rustic home decor. With a wide range of products to choose from and a user-friendly website, it's easy to find exactly what you're looking for at the Cracker Barrel online store.
How to file a complaint about Cracker Barrel?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Cracker Barrel in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Cracker Barrel. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
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Ensure to follow these steps carefully to effectively file a complaint against Cracker Barrel on ComplaintsBoard.com.

Overview of Cracker Barrel complaint handling

Cracker Barrel reviews first appeared on Complaints Board on Feb 16, 2009. The latest review Not the same country cookin' was posted on May 14, 2024. The latest complaint Unable to use a gift card purchased in 2019 was resolved on Aug 19, 2022. Cracker Barrel has an average consumer rating of 1 stars from 500 reviews. Cracker Barrel has resolved 20 complaints.
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  1. Cracker Barrel contacts

  2. Cracker Barrel phone numbers
    +1 (800) 333-9566
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    +1 (615) 443-9266
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    Senior Director Corporate Communications
    +1 (615) 443-9115
    +1 (615) 443-9115
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    Media Contact
    +1 (615) 443-9589
    +1 (615) 443-9589
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    Media Contact
    More phone numbers
  3. Cracker Barrel emails
  4. Cracker Barrel address
    307 Hartmann Drive, Lebanon, New York, 37087, United States
  5. Cracker Barrel social media
Cracker Barrel Category
Cracker Barrel is related to the Casual Dining category.

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