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LongHorn Steakhouse Customer Care Service

RARE Hospitality Management, LLC

1000 Darden Center Drive
United States - 32837

Customer Support Phone Numbers

+1 407 245 4000 0 0
Mailing Address
PO Box 695011
Orlando, FL 32869-5011

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LongHorn Steakhouse Complaints & Reviews

LongHorn Steakhouse / Poor service and rude server

cottonwood on Jan 27, 2017
We celebrated a neighbor's 84th birthday at Longhorn Steakhouse #5364, 5706 W. Loop 1604, San Antonio, TX 78251. The time was 5:30 PM on Thursday, January 26, 2017. The time on the receipt was 6:58 PM. We found the server (Amanda) to be brusque and her service was unacceptable. When we...

LongHorn Steakhouse / Our longhorn has become too horrible for us

hotnoodles on Jan 13, 2017
Good day. My name is Lisa Burnett. I am from Augusta Georgia, I'm 59 and not really hard to please. My husband owns a bar and grill, so I am usually very understanding when it comes to eating out. Just recently moved near the Washington Rd store. This location greets you with the most...

LongHorn Steakhouse / Poor service and bad food

Rodneybayless on Jan 11, 2017
WOW!!! We are soo surprised how bad the food is. We paid over 50 bucks in this place for the two of us and the food is just not worth it. And the sides are small. The boneless steaks are seasoned with a Cajun or some very hot spice. In addition to that I feel a very immature attitude from...

LongHorn Steakhouse / Service, food.

Nathaniel Francis on Dec 15, 2016
On 12/15, myself and 3 others went to your restaurant at 2256 Mt. Zion Pkwy. in Morrow Ga. The wait staff were adequate and friendly. Our party and all the others in our section were bothered by the choice of music we were forced to listen to. We asked to talk with the manager, but never...

LongHorn Steakhouse / Food, service, cleanliness

John G. Dinning III on Jun 6, 2016
On 5/30/16 we went to dinner at LongHorns Pittsburgh Mills. After waiting 15 minutes we were acknowledged and our drink order was taken, then another 15 minutes we received our drinks. We ordered apps and they were very good. Down hill from there. Dirty tables surrounded us when we finally...

LongHorn Steakhouse / Overlooked twice to be seated

Judy Morris on Feb 15, 2016
On Friday February 12, 2016, my husband and I went to the Longhorn Steak house in Midlothian, Virginia. We arrived at 5:20pm. We were told it would be about 30 minutes. People who arrived, with no reservations, after we did were being seated as well a everyone who was there when we...

Longhorn Steak House / Bad treatment. Not advisable place

Reviewer96589 on Sep 18, 2015
I came for the dinner to Longhorn Steak House. It was awful. I ordered food from floor manager and waited for my order 40 minutes. As well as he brought me salad and no utensils. I searched for him and asked to bring utensils, but he ignored me. As well as I looked into salad and I felt...

LongHorn Steakhouse / The sum was wrong and they overcharged us

rose_tr on Aug 3, 2015
My wife and I visited the place Longhorn Steakhouse. We ordered two the same dishes and drinks, but in the end we received the bill from the waitress. I need to add that the waitress wasn’t polite and she knew nothing about the dishes and snacks in their restaurant. And in result...

LongHorn Steakhouse / Poor service

Michael OConnor on Mar 15, 2015
My family and I went to longhorn by the mills mall there were 4 adults two children. We were seated right away, the waitress took our order we waited half hour never got our salads had to ask if the salads were coming soon, waitress did not know that we were to get salads until she checked...

LongHorn Steakhouse / Poor Customer Service

cpitts73 on Apr 13, 2013
We called at 5:30pm to put our name on the waiting list for a family anniversary dinner for eight people. We arrived at 6pm and waited and waited and waited meanwhile watching numerous people walk in a be seated and parties that waited a fraction of our time be seated as well. After...

LongHorn Steakhouse / Bad service

Sharivari on Oct 31, 2011
I have always liked Longhorn Steakhouse, but sometimes having a horrible waitress just kills the experience. The sad part was the food would have been really good, but the waitress would bring it out after it had sat for awhile and it took her forever to come around when we needed...

LongHorn Steakhouse / Awful service & food

amyd on Sep 17, 2011
I am so disappointed with the Longhorn in North Georgia. I have been going there for a couple of years now. I honestly don't know why I keep going back and spending my hard earned money. I have had many bad experiences there with a waitress named Michelle. She is so slow and...

Longhorn Steakhouse & Bar / Poor service

electric on Sep 13, 2011
While waiting at the bar(6:30pm) for 2 other couples to show up, myself and my girlfriend had two drinks each.She had captain and coke and i had cognac.We decided to wait for everyone at a table.Our waiter asked if we were set with drinks and we said we were o.k. for now and i jokingly...

LongHorn Steakhouse / Awful Service

Amanda33 on Aug 29, 2011
We went into Longhorn's last weekend and the server was awful. We got our meal before drinks, salad, and appetizer. So they took it back and got our drinks. We finally got our appetizer and salad. They had the nerve to bring us back the same food 20 mintues later. So I made a...

LongHorn Steakhouse / roach on table

catrone hudson on Aug 6, 2011
My friend and I went to longhorn and a roach came across the table and the manger came out and gave me his card and said to please ask for him the next time we came in. I called him and asked him if I came back would I get a free meal and he said no. I don't think that was right why...

LongHorn Steakhouse / Awful - all service

linneaw on Aug 3, 2011
The service and food at the Mt. Zion location in Georgia is ridiculous to say the least. Everytime I dine there it's a problem. On an off day, I solve this by going to the McDonough location. It's a guaranteed $50 spent because I have the Pork chops with a strawberry salad and my...

LongHorn Steakhouse / Overcharged - management

fatty on Jul 28, 2011
We ate at the Longhorn Steakhouse in Brentwood Tennessee. The waitress charged my ticket as well as someone else's ticket to my bank card so my account was charged an extra #83.96. When I caught the mistake and called to complain they sent a credit to my bank which will take at about...

LongHorn Steakhouse / Deceptive practices

Jeffpitt on Jun 20, 2011
The specific problem regarded the cost vs. size of beverages. There is a 30% difference between the cost of a small draft beer and a large. The physical height of the two glasses is different however the volume is less then 10% greater in the large. This was tested by filling the small...

LongHorn Steakhouse / Horrrible customer service and extra long wait

aidaambarus on Jun 7, 2011
We went to the longhorn steakhouse in Morrow GA with a group of seven. We were told that our wait would be just a little under an hour. At an hour and fifteen minutes we were told that they will have to split us up. After we agreed to that she comes back about 10 minutes later telling u...

LongHorn Steakhouse / Rip Off- Charged Twice

Around the first of September 2010 my two friends & I went out to eat at Longhorn Steakhouse in Charlotte, NC on Harris Blvd. & Mallard Creek. After eating my girlfriend & I went out to the car while my date paid. Since he was taking awhile I drove around to the front to see him standing...

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