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Check Into Cash
reviews & complaints
Check Into Cash
reviews & complaints

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5 complaints
3 resolved 2 unresolved

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Check Into Cash reviews & complaints

Check Into Cash complaints 5

E
Jul 31, 2015

Check Into Cash - They threaten their customers

I took [protected]@n from the company www.checkintocash.com, but it was the worst mistake in my life. I got money and was informed about the procedure of the money return. I followed the instructions and one...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Check Into Cash - Rip-off attempt!

After at least 3 loans, I came to the same representative (of whom always made sure she was the one handling my business) and paid off a nearly 300 loan. After renewing it, like always, she dished out my funds, which should have been 250. She quickly fanned out one hundred fifty, said thank you, and immediately turned her back to walk away. I spoke up and said "Miss... Umm... I believe you shorted me one hundred dollars on my loan!" She came back to the counter, checked through some paperwork, and exclaimed "Oh, yes, I apologize." After this, I felt like this could have happened before, like I was being "scammed" out of funds I was paying back, with interest. I decided this would be the last time I went to this loan place for my business. Later, the payback was due the 1st of the month. On the previous month on the 28th, she quickly took the entire loan out of my bank account using my given bank info, so I got double-screwed and in bad standing with my bank! I would not reccommend "Summer" representative at this Check into Cash location. Very Bad Business! X(

Check Into Cash - Check cashing rip-off!

I went to Check Into Cash to cash a money order that was made out to me. The signs posted on the wall said their fee would be 5% for a cashier's check and was the maximum fee allowed for all other...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Check Into Cash - nightmare with the relodable card

I purchased one of thos reloadable cards called checkintocash at Idahofalls location...Loaded up with $800 dollars...thinking i can pay my bills...Oh boy was i wrong...It took the bank that this card...

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E
Jul 13, 2009
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Check Into Cash - False advertising

They advertise, quick confidential, and they don't check into your credit report.

it's a lie, and they E- MAILED me to let me know they checked, and that after they checked they denied me, obviosly because of deragatory information. first they called me and said i was pre- approved for the loan and gave me their web site info to apply.

P
Nov 01, 2010

I went to Check Into Cash to cash a money order that was made out to me. The signs posted on the wall said their fee would be 5% for a cashier's check and was the maximum fee allowed for all other type of checks cashed. After I cashed the money order, the manager, Nikki Barnes, took out 8% instead of 5% and handed me the difference.

I told her this was too much as the sign said 5% was the amount for cashier's checks and was the most for any type of checks cashed. She came over and looked at the sign and said it does not say specifically money orders so they can charge whatever they want to.

I told her this was a bait-and-switch and wanted my money order back and I would give her back the money. She refused to do this. I told her I was going to complain to the corporate office.

As I was leaving and walked outside, another employee came out the door and said they forgot to have me sign the back of the money order and asked me to do this. I refused as they had just ripped me off. Nikki came out and asked me to come back inside. I walked back in and she told me I had to sign the money order. Again I refused.

Nikki Barnes called her manager at Check Into Cash and her manager told her to give me my money order back if I would return the money she had just shorted me. I did this and walked out with my money order. Nikki just reversed the transaction after telling me she could not do this.

I took the money order to Wells Fargo and they cashed it for free with no hassle. I would advise everyone against cashing your checks at Check Into Cash as I am sure they are breaking the law by posting one fee and then charging a higher fee. They are violating the federal law of the Deceptive Trade Practice Act. A rip-off operation for sure!

Check Into Cash does not check with traditional credit bureaus. However it does use third party risk assessment services.

"Edward", if you were pre-approved it means just that. Your request is not "approved" but "pre-approved" which means additional information maybe necessary. We state that on our site. During our underwriting process we may have learned that you have other open payday advances and the combined amounts prevented us from lending you anymore. You may have enter information on the application which was contradicted by other risk assessment reports. Either way we were unable to assist you.

We regret that we could not help you because denying an applicant for a loan only cost us money.

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