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Rogers Video / liars

1 United States Review updated:
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Roger's Video told me I could return a video game accessory if unopened. I was buying it as a gift and was not sure if the recipient already had one.

When I tried to return it, they would only exchange it for the exact same item.

To make it worse, they told me to come back in a week when the manager was in.

So I bought a useless product and am stuck with it because Roger's video lied to me and they will not empower their employees.

Next time I am going to Wal-mart. Roger's Video ***.

Va
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Comments

  • To
      26th of Mar, 2011
    +1 Votes

    As soon as Rogers Video released Blue Jays Tickets for the 2011 season, I went the day it came out to buy them for the home opener. I called my local rogers video to buy them and they said their computers are not working and they never got privilages to sell them at the moment, which was fine because i will just call another rogers video. I called another rogers video the next day and they said they have tickets, great! I went there and they tell me their printer does not work, are you kidding me? Youre rogers video! you sell electronics! and you don't have a working printer?! I was upset, but no worry, the next day I called a 3rd rogers video, they have tickets, and quess what? They do have tickets! I was very happy when they told me they everything works. Unfortunately the home opener was sold out, I was furious! I called 2 stores and they could not provide help to sell tickets, wow thank you rogers video. But I did buy 3 tickets to the game after the home opener, and yes we have another problem. Guess how long it took to buy them? 1 hour! They were the most clueless employees I have ever seen, because all 3 employess, yes 3, had no idea how to sell them through their computers. If i can buy stuff on eBay, I'm pretty sure it is not that hard to do to print of tickets, like seriously? So in the end, Rogers Video destroyed my chances to ever see a home opener because of stupid problems. Go buy tickets at bluejays.com

  • 12
      30th of Jun, 2011
    +1 Votes

    I also spent an hour buying tickets from Rogers video, the employees could not even print me a receipt for the tickets. Then the printer they used was messed up and the tickets look almost forged. I will never buy jays tickets again from a Rogers video store, I would have better luck with a scalper at the gate. What a lame excuse for a store, they are owned by the same company that owns the Rogers center in Toronto where the Toronto Blue Jays play baseball they should be state of the art. The long line up at the register in the store was full of people paying cable, phone and cell bills etc. It must have been welfare day. If I ever walk into a Rogers video store again it will be to soon. I will buy my tickets on line or on ebay from now on!

  • Ka
      23rd of Nov, 2016
    0 Votes

    They're untouchable crooks, don't care for good and standard customer service. Because any way, money is pouring in for these crooks.

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