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Rogers Communications review: Plug in wifi-5 units free for 1 year iffer

jimy joe of US

Feb 07, 2026 4:09 pm UTC

Verified customer

Featured review

I signed up for it. received 1 unit. 2 months later a phone call saying I owed them money for 2 months service. I said no, they accepted. They said drop off unit at nearest store. The store then said they will not take it. called customer service (takes 45 minutes every time), they said would send an email with a upc code to mail it. keept getting calls to return product and called them back to get a upc code. did this 5 times before they realized they had an incorrect email for me. fixed it, got the code and purolatored it. tracking says they received the package. 3 weeks later I am still getting calls to return the product. I just hang up on them at this point.

Desired outcome: stop calling me please

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update: i just received 2 more robo calls today. i have blocked the number now so we shall see what happens next!

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Customer Service

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RogersCommunityForums@rci.rogers.com

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