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Lowe's Home Improvement Store / fence installation

1 Lancaster, PA, United States Review updated:

i paid 4116$ for a vinyl fence in the back yard and to have off street parking.i clearly stated what I want.the double gate are to be center with two 4 foot panels on both side.they did not do this.for 6 monthes lowes been ignoring me .I went to cpo office with this and jerron parry refuse to correct the fence installation and the rod in the ground and keys for the lock on the gate do NOT LOCK.i will never advise anyone to buy from lowes their fence job.this is a scam on lowes part.they want me to PAY for the correct layout of the gate and locks on the gate!!outrageous rip off.do not trust lowes.a driver cannot get out of the car with the car up next to the side fence.and how am I to drive a car in a 4 foot gate!!

Lowe's Home Improvement Store

Updated by lancaster ripp off, Apr 15, 2018

WHAT MAKES SENSE IS EXPECTING THE FENCE GATE LAYOUT AS I ASK FOR IT TO BE DONE!!!YOU ARE SO ASSINE!DO NOT COMMENT BACK.

La
Apr 14, 2018
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Comments

Ge
  15th of Apr, 2018
0 Votes

Appreciated reading your concerns.

For the purposes you outlined, it makes perfect sense as to why you would want larger doors and centered as you suggested. However, before beginning the work of installing the fence and gate, you should have been provided a work order which outlined the materials and work to be done. This would have been something you signed off on, allowing the installers to complete their task. Once you've signed off on said order, any changes would be your responsibility.

Assuming everything is addressed to your satisfaction, there is absolutely no reason to reply to this text.

Ge
  16th of Apr, 2018
0 Votes

You responded, "WHAT MAKES SENSE IS EXPECTING THE FENCE GATE LAYOUT AS I ASK FOR IT TO BE DONE!!! YOU ARE SO ASSINE! [sic] DO NOT COMMENT BACK."

The purpose of the response was not to anger you in any way; it was to provide one perspective you were not allowing for. If, in fact, you hadn't signed off on said order, there would be something further to address. Based upon your response, however, it would seem that the entire problem is that protocol was followed and you did sign off on the fence being built this way. Unfortunate.

If we're incorrect in any way, please say so. Otherwise, it stands to reason as to why you'd be the one expected to correct the fence design. Hopefully such corrections can be completed in a timely fashion.

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