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Just Answer Vets Online / double charges

1 England, West Sussex, United Kingdom

I emailed with a problem about my dogs health, paid (i thought) £8.00, and got a satisfactory answer, i have just been to my bank, and have found i've been charged twice, its been taken out of my account. I am in England, and it's an American site, i cant ring to ask for my money back.
I know £8.00 doesn't seem much, but my dogs vet bill was over £500 in total, so i am to put it bluntly...SKINT...

Can anyone help me with this...??

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