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Glocell / cancellation

1 South Africa
Contact information:

I have been trying to cancel my contract with them since April 2016. I have sent in several Application forms to various agents and team leaders.

Each time I call in a get a new team agent saying that he cannot find my application and that I need to send him one. I have done this several times now. Every month for the past 7 months and yet they aren't cancelling my contract which expired in April and to top it all off they charged me for my hand set and other things after the contract ended so I ended up paying money that I shouldn't have paid.

They finally stopped charging me for my handset however, I am yet to receive a re-found on my account for the months they charged me, however, they are still charging me for a service I don't even use anymore, and wont release my number so that I can port it to another network.

It is soooooo Fing frustration

This is by far the worst cellular communications provider ever.

Avoid at all costs!!!

Ph
Nov 3, 2016

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