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Idea Cellular Customer Care Service

0

Idea Cellular Ltd

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
India - 382011

Customer Support Phone Numbers

+91 982 400 0198(Gujarat) 0 0
+91 984 800 9198(Andhra Pradesh & Telangana) 0 0
+91 908 500 0198(Assam) 0 0
+91 970 800 0198(Bihar & Jharkhand) 0 0
+91 874 400 0198(Delhi & NCR) 0 0
+91 868 400 0198(Haryana) 0 0
+91 988 290 0198(Himachal Pradesh) 0 0
+91 908 604 6198(Jammu & Kashmir) 0 0
+91 984 400 0198(Karnataka) 0 0
+91 994 700 0198(Kerala) 1 0
+91 908 810 0198(Kolkata) 0 0
+91 982 600 0198(Madhya Pradesh & Chattisgarh) 0 0
+91 982 200 0198(Maharashtra & Goa) 0 0
+91 970 200 0198(Mumbai) 0 0
+91 909 000 0198(Odisha) 0 0
+91 978 150 0198(Punjab) 0 0
+91 988 701 0198(Rajasthan) 0 0
+91 909 200 0198(Tamilnadu) 0 0
+91 909 310 0198(West Bengal) 0 0
+91 908 900 0198(NESA) 0 0
+91 857 600 0198(UP (East) 0 0
+91 894 100 0198(UP (West) 0 0
+91 796 617 1518(Gujarat) 0 0
+91 989 190 5777(Delhi & NCR) 0 0
+91 908 811 8995(Kolkata) 0 0
+91 959 400 4999(Mumbai) 0 0
Store Locator

Office Locations


Andhra Pradesh & Telangana
3rd Floor, K.L.K. Estate, Fateh Maidan Road, Basheer Bagh, Hyderabad - 500 001
Fax: +91 406 656 2222

Assam
F Fort, 5th Floor, Kachari Basti, Ulubari, GS Road, Guwahati - 781007
Fax: +91 361 246 5436

Bihar & Jharkhand
1st Floor, (Above ICICI Bank), Sumitra Sadan, Boring Road crossing, Patna - 800 001
Fax: +91 612 254 0352

Delhi & NCR
A-68, Sector-64, Noida-201301, U.P.

Haryana
Anantraj Tech Park, 5th Floor, Plot № - 1, Sector-22, Panchkula – 134116 (Haryana)
Fax: +91 999 055 9908

Himachal Pradesh
Keonthal Complex, Khalini, Shimla, H.P. - 171002
Fax: +91 177 262 0235

Jammu & Kashmir
3rd Floor, Sunny Square, Gangyal, Jammu - 180010
Fax: +91 172 223 6347

Karnataka
75, Civil Station, Richmond Road, Bangalore 560025
Fax: +91 802 209 8312

Kerala
VJ Tower, Vyttila PO, Kochi, Kerala - 682015

Kolkata
Srijan Tech Park, 7th floor, DN-52, Sec - 5, Salt Lake, Kolkata-700091
 
Madhya Pradesh & Chattisgarh
139-140, Electronic Complex, Pardesipura, Indore, MP - 452010
Fax: +91 731 255 1304

Maharashtra & Goa
Sharda Centre 11/1 Erandwane Off Karve Road Pune - 411004
Fax: +91 985 000 3999

Mumbai
8th Floor, The Birla Centurion Plot № 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai: 400030

Odisha
Plot № 437, Ground Floor, Patia, Chandrasekharpur, Bhubaneswar 751024, Odisha
Fax: +91 674 272 5987
Punjab
C 105, Industrial Area, Phase VII Mohali 160055, Punjab
Fax: +91 172 223 6347

Rajasthan
1-2, Jai Jawan Colony, Tonk Road, Jaipur, Rajasthan - 302018
Fax: +91 141 272 4409

Tamilnadu
PSA Fort, Plot Number A1, A2&B, Nehru Nagar Ist Main Road, Off Old Mahabalipuram Road, Perungudi, Chennai - 600096
Fax: +91 909 290 5998

West Bengal
Srijan Tech Park, 7th floor, DN-52, Sec -5, Salt Lake, Kolkata-700091 
Fax: +91 908 811 8995

NESA
F Fort, 5th Floor, Kachari Basti, Ulubari, GS Road, Guwahati - 781007, Assam 
Fax: +91 361 246 5436

UP (East)
Fortuna Towers 10 Rana Pratap Marg Opp NBRI, Lucknow - 226001.
Fax: +91 522 406 5349

UP (West)
A-68, Sector 64, Near Sahara Electronics NOIDA (U.P) - 201301 
Fax: +91 991 757 5888, +91 999 055 5888
Plus

Idea Cellular Complaints & Reviews

Idea Cellular Ltd. / account no 100002240906. bill dated 20.01.2018.

Ca
Capt. G K Sharma on Feb 2, 2018

In the above bill Unnecessary charges of 1GB daily Rs 290.32 have been added for a service, which was never asked for. More over another service of Mobile Web [email protected]_3G Rs.250.0 is also there all this has been made to a bill of Rs 877.49. How can you put up two internet services at the...

Idea Cellular / 9822246258: sim deactivated without informing me

Ni
Nilesh More on Oct 3, 2017

Hi, I am Nilesh More using Idea Prepaid SIM: 9822246258 from last 15 years in Maharashtra/Pune. My sim got deactivated on 28 September 2017 and reason provided by customer care is: "Multiple connections activated on you name" and has been asked to apply a new connection. 9822246258 is my main...

Idea Cellular / poor services

Ar
Arya Rajput on Sep 16, 2017

Dear sir, I visit Balaji telecom sector 49 noida on 14/09/2017 for bill payment of my father's postpaid number. Idea employe said due to some technical issue server is down you visit other store or visit on 15/09/2017. Next day i visit again they said payment system is not working visit...

Idea Cellular / cheating of recharge

Pi
Pillai TCJ on Jun 14, 2017

My mobile no. Is 9156792136. On 10/06/2017 I was trying to recharge of my idea mobile. On search they send one otp to continue the process. As per their instruction I paid rs 9.00. They have given me the offer that by paying rs9.00 all local&std mobile calls will be charged @ 30 paisa per...

Idea Cellular / customer care executive used abused words about bill pay

Ko
Kola123 on May 25, 2017

Hi, Customer care executive called about idea internet bill pay and used abusive language (abused words) about bill pay.So please take the proper action on Customer care executive who is called from billing dept.Anyway i don't want to continue this service.Please deactivate the...

Idea Cellular / Mobile Postpaid Bill

Bh
Bhaskar Bole on May 10, 2017

I got a retention call from Idea after i raised a port out request. In call they mentioned that they will reduce 300 rs in current bill as in current bill it overcharged compared to other network call rates. And customer care suggested a plan which suits to my requirement which is 349 plan...

Idea Cellular / mujhe jaan se marne or rishtedaro se abhadrata karne ke sambhand me

As
Ashutosh Kanthal on Mar 31, 2017

Shrimaan ji Mera naam Ashutosh kaithal pitaa ji late shri ashok kaithal niwasi kothi bazar hoshangabad mp 4611001 mobile no 9111019313. Maine idea company ki ek postpaid sim li thi jiska monthly plan rs. 1599.00 tha. October ka bill rs 7000.00. aaya par november 2016 me note bandi ke karan main...

Idea Cellular / 299 Plan related

Fa
Faisalsadia on Feb 25, 2017

Hello sir My mobile number is 9785165852. On 11 February 2017, I have got a phone call from customer care, Mr. Pankaj. On call he told me about the Idea plan of 299 for postpaid and 1.25 GB internet. I have activate the idea plan of 299 for postpaid and Internet. I also paid 200 for...

Idea Cellular / Send me bill of unused gprs

Ra
rajnishroshi on Feb 11, 2017

Namaste, Mein idea cellular company ka grahak hoon. 9041433332 mujhe company walon ne gprs ka bill bheja jise dekh mujhe bada shock laga. mein samsung ka en simple sa chhota sa mobile use karta hoon. jisme koi internet yaa gprs use nahi kiyaa jaa sakta hai. jab mere baat customer care...

Idea Cellular / Deactivate future payments

Mo
mohankeerthi on Oct 23, 2016

I would like to inform you, hereafter, I am stopping payment of my IDEA cellular no. 9061003401/9061003402 from my HDFC credit card bearing No.36088610545082 through smart pay system. Kindly do the needful. I was paying my IDEA bill through HDFC credit card for the past few months. Kindly...

Idea Cellular India / Postpaid bill

Am
Amar Gupta on Aug 25, 2016

they are using illegal ways to take out wrong bills from costumers. they used my details my contacts(that i have called) i have called and threaten them to be dragged in court ... i wanna go to consumer courts as they have no right to do so.

Idea Cellular / Idea Cheating customers

Ra
Ramakrishna k on Aug 5, 2016

Hi, My idea account number is 100039863330. due to I was in abroad i did not paid bill for 2 months and it got deactivated. total bill is 1357. i got call from 7416748973 number asked me to pay 1000/- and remaining amount will be waived off. After paying 1000/- these peoples are not lifting my...

Idea Cellular / Idea 4G WiFi Hub

Sh
Sheena virmani on May 28, 2016

I purchased an idea wifi hub but have been facing some issues with it right from the very beginning. An authorised idea store from where i bought it doesn't seem at all interested in solving my problem. I have sent many e-mails regarding the same but haven't heard from an idea executive yet...

Idea Cellular / Unauthorised charges

Pr
pradip mishra on Mar 2, 2016

Dear sir I am an subscriber of Idea Cellular and found repeatedly unauthorised charges . As per reference My one cell no 09887229222, intimated by idea that your datapack has been completed on 19/02/2016 and extra charges are Rs 45.00 immediately I request to idea to close the data card...

Idea Cellular / Regarding excess monthly bills

Re
Reviewer82966 on Sep 3, 2015

Dear Sir, I opted for the great I- 999 plan as it is customer tailored but I received a shocking bill of Rs. 12795.73 for July 2015 even when I used less than planned 3GB 3G data.in July as well in August. I called Korba Idea People as well as customer care hundreds of times and even...

Idea / No proper service and no proper response to the customers

Ch
Chinnu Chowdary on Apr 4, 2015

My rental plan is 5GB plan after completion of 2GB i've getting a message that "your speed quota is over and your speed is now reduced to 10kbps".The same thing i was speaking to the customer car for 3-4 months.But there is no proper response from them and i asked them for a favor...

Idea Cellular Prepaid Online Topup / Not credited when top up through portal

Na
Narzary GL on Dec 6, 2014

I regret to intimate your irregularity in Portal online top up service, not crediting the amount of Rs.110/- Payment detail : BICD3579168758 Transaction dated 03/12/2014 for cell no: 8096051849 dated 16:26:19. Request earliest resolution please @ your end.

Idea Cellular / Passing fake information among the customers

Ki
Kishorekumar reddy on Nov 30, 2014

I would like to bring to every one's notice that not choose Idea as your service provider. Because I got a call from some Idea representative saying that there is an unlimited plan of Rs. 799 (including unlimited calls to local and STD, Unlimited data, 1500 sms, and 1000 roaming...

Idea / Sim Card not activated

An
Anila Ramesh K on Sep 12, 2013

Dear Sir, I purchased an idea sim on July 6th 2013 and it is still not activated. The sim is verified but I am not able to recharge it, when i tried recharging it using a top-up card. The number is : 9961711082 Kindly, look into this issue and resolve it as soon as possible. Thanks an regards, Anila Ramesh K

Idea / Fraud port

Su
suresh chelani on Feb 28, 2013

Vodafone head called me yesterday, she said nothing to do with vodafone. because fraud port had been done by IDEA, and the number we are talking about is also with IDEA. they are only playing with you & why we are enable to answer. what maximum we could help you we did. Vodafone gave me a...