I ordered a cable service on Nov. 23rd for $52.99. I was promised 100 or more channels with some local sports channels including CNN in addition. The service was restored on Nov.23 on Nov. 24 while at home I decided to view an NBA game on a local channel but as soon as I went to that channel, I was asked to pay to view the NBA game. Secondly, I couldn't get CNN as promised by Direct TV representative. Therefore, I called an canceled my order within 24 hours. I persistently asked the rep. whether I will be billed for any penalties and the lady said no. To my surprise Direct TV went ahead and debited an amount of $295 from my checking acoount unknown to me. I just realized that this week 12/5/08 when I received my account history from my bank. I called immediately and reported the withdrawal of the unathorized amount from my account and said they will get back to me but as of now I have not heard anything from them yet. I want my $295 back immediately. This is fraud and if I do not get my money back I will sue Direct TV.
When this incident happened I returned their receiver and the cable remote to them within four days and even at that time when I called and asked them whether I will be charged extra for canceling the agreement within 24 hrs they said no. However, they went ahead and debited my account of $295 of which I want that money back immediately. Thanks