My name is Roger Christel. I have been on the phone for three hours every time I talk to the AI person they hang up on me. I am very frustrated. I’m trying to transfer my TV for local channels. I have a home in Sarasota, Florida that I just left. I am now at my Michigan address, which is 8645 Chicago Rd., Warren, MI 48093 which supposed to be my billing address and somehow they’ve got that messed up also all I wanna do is talk to a person so I can straighten this mess out. My phone number is [protected]. I am so frustrated that you can’t even dump the service cause I can’t talk to anybody. My account number is [protected]. My passcode number is 4470 my address in Florida is 4174 Court La Vista Sarasota 34238. Hopefully somebody can do something with this since I’ve been with you for since 1997.
Desired outcome: Call me at [protected]. We can get this mess straightened around if I get to talk to somebody that knows what they’re doing.
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I just wanna get this straightened out. I would like to keep my DIRECTV account. Please help me.