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3.8 2087 Reviews

Cell C Complaints Summary

1447 Resolved
637 Unresolved
Our verdict: With a good resolution rate, Cell C generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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7:48 am EDT
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Cell C suspended line in spite of payments made

April - October 2018
[protected] / [protected]
Although payments are made on time and proof of payments emailed to relevant departments, my accounts have been suspended every month, MORE THAN ONCE, since April to date!

I have to phone every month, explain same story every month to various people, email proof to various other people besides the usual email.

This month have so far been the worst! No service from 1 - 15 Oct even with proof sent to relevant people as requested, then no response after sending the emails! I have to once again phone, resend emails, and then payments are still not allocated by 23 October, and AGAIN suspended by 26 October!

I've been loyal custome for 16 years, but after this? NOT a chance!

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3:22 am EDT
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Cell C blacklisting

I paid my cell c balance 2 years ago and on my credit score which I recently checked it shows that I owe them R4000 which I PAID. This has brought my score down and they have black listed me and I CANNOT GET hold of the legal department. The phones are always busy costing me more money and time trying to resolve this issue. Next step is taking this further if no one can get back to me and resolve this!

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12:19 am EDT
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Cell C contract initial misrepresentation and deductions for not needed service?

My contract AC LABUSCHAGNE [protected] Data Number [protected] Account [protected]
I had a 2 year data contract which was due to lapse end April 2018. I got a call requesting a renewal. I did not want to renew as the fees would increase with less Gbytes. Two weeks later another caller phoned making the GBytes better at R199/month It was more acceptable to me. My monthly deduction instead of R199 became R320 +-. I lodged a complaint of illegal deduction of R104.40 for "content services" which I did not request or agree upon. 27 September I spoke with an Aretha who said she would request credit for the illegal R104.4 deductions from the start of the new contract date. Meanwhile I twice stopped and reversed payments of R320 +- until issue would be resolved. Beginning of October 2018 I received an account for R200.74 which is acceptable BUT previous R104, 40 overcharges are still due to me from Cell C. This amounts to 5 x 104.40 = R522.00 I DO NOT WISH TO CONSULT PER PHONE WITH A CALL CENTRE AS SENDING AND RECEIVING AUDIO IS NOT CLEAR AT TIMES. MY EMAIL ADDRESS is " [protected]@gmail.com "

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Update by AttieLabuschagne
Oct 26, 2018 12:50 pm EDT

my number S Africa [protected]

Update by AttieLabuschagne
Oct 26, 2018 12:21 am EDT

This is a CELL C South Africa contract Thank you

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2:20 am EDT
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Cell C upgrades department

On 16th October 2018 I did an upgrade on my 2 contracts with Cell C, only one was upgraded to the new contract, the other one was not captured by the consultant Bonga, I have been phoning non stop since then to try and get this issue resolved, to date nothing has been done, the floor manage Knowledge, Bonga, and the Admin Department who is supposedly responsible for activating this can't find it on the system...everytime I phone, taking time out of my working day, I get told by Bonga and Knowledge that it will be sorted by end of business today, well that has not happened, so this morning 25th October 2018 I yet again phoned, when I asked to speak to Bonga, consultant Sipho was very very rude and told me they will phone me, even though Sipho indicated that Bonga was sitting behind him and available, he refused to let me speak to Bonga, I am still waiting for Bonga or Knowledge to contact me. This is typical Cell C, bad pathetic service!

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11:42 am EDT
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Cell C refund

i sent the money to my cell c contract account by mistake also debit order debit so i called cell c costumer care the day i sent money the guy that pick my phone i told him that i sent money to my account by mistake and i have typed a letter and also attached the proof of payment i want to send it to request for refund the guy told me that the is no need for me to send those document i must call again after some few day when the money is reflecting, i called again to launch a dispute for refund it when fine they said i must wait for 7 working day i will get my money when i call them for follow up their telling me that i must know sent them the document i wanted to sent them first day This is really playing with me even today i'm still waiting for my money even today i really regret to take contract with cell c, but it part of learning but i will try buy all means to tell everyone about how cell c work with people as from my side non of my family member, everyone close to me will ever choose cell c. the way their stressing me i'm even thinking of blocking everyone who is calling me with cell c number. i did though any one will do something like this with my money i working very hard to get my money some time i even fell like i can stop paying and get blacklisted it does not start with me.

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10:58 pm EDT

Cell C account settled and itc still not updated

I paid off my cell account two months ago and requested my ITC (transunion) to be updated. To date this has not been done. Every time I follow up I get the response "we will follow up and revert back" and I don't even get a call or email. Trying to get through to the legal department is like banging your head against a brick wall. I have asked that this be escalated and a managers details provided they refuse to do this. I have the screenshots of the chat to prove this. I also still get SMS'S and emails saying the account is outstanding. Complaint is now going to be sent to icasa and the CPC. And I am considering legal action.

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9:32 am EDT
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Cell C deduction of 10g data gift bundle from my account

In my August 2018 account I noted that an amount of R520.87 for the purchase of a 10G data gift bundle purchased on 14 August. I previously had the same experience with 5G data gift bundles being deducted from my account and when I enquired with Cell C the purchases suddenly stopped. I enquired the 10G purchase on 1 October, received a phone call which was an absolute waste of my time as the consultant did not even know what my query was at the time of calling me. In an attempt to resolve my query I had to hold for over 20 minutes. He concluded that Cell C did not know to whom the gift was sent, but as this appears on my invoice it had to be purchased by me. I obviously did not accept that response and he escalated the matter to another department to investigate further. It is now three weeks later and I have not had any further response from Cell C.

As I did not purchase a 10G data gift bundle, I would like this to be refunded. I also would like Cell C to refund all the 5G gift bundles that they deducted illegally from my account in the past and I would like confirmation from Cell C as to who is hacking my account or why these gift bundles are purchased by making use of my account.

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5:37 pm EDT
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Cell C cancellation of contract. I regret to become your customer

ast year of 2017 around October - November I went to CELLC store at riverside mall, to get a contract phone of iPhone I did got it and early this year towards the end of February I went to store to ask for my settlement balance and immediately Ive settled it and submit the receipt to the consultant that was done on another branch at ILanga Mall. I was advised that theyre no longer sending the receipts and letter of termination of contract from me immediately after the settlement I must come back in two to three days. Off which I abide to that despite my busy schedule, and that time I went back to riverside mall. Whereby I was helped by consultant named Ms Khulane. Ive given her my receipts as a proof of payment and the letter of termination of contract. Bear in mind that is still during February.

She did send and said to me that the system is low shell do it later I can leave it to her. Due to the fact I had to go to work I left it with her and she promised to call back. She didnt call back but because I took her cellphone number I checked her on whatsapp if everything went well. She give me her words that she has managed to submit the document. (The screenshot of WhatsApp conversation will be attached)Â

Ive settled down till the end of April or may my bank account was debited by Cellc and even worse the amount that I wasnt even paying before I terminate the contract. This happened so many time whereby it was sometimes was twice a month but I was always disputed the money bank into my account and I send a query to CELLC website and I even went to the store to find out no one has ever helped me Ive spoken with thousand consultant of CELLC over the phone and emails but no one has ever helped me. In the store the manager promised to investigate it. And that he’ll come back to me but he has never come back to me when I get to the store the same Ms Khulane acted surprised that the manager has resigned and he didnt mentioned anything about the case and he didn’t do nothing abut the matter. Patiently so Ive informed the new area manager about my matter and he took it back to Ms Khulane and I was told that they’ll ask to the finance department what happened and theyll call me back but no one from a store has ever called me back even Khulane nor Mr  Jornadan the area manager. I’m the one who has to call with my airtime, send the ea, it’s to their website with my data, go to their stores with my money but they’ve never had an interest to solve my problem.Â

The question here that they fail to answer is why on their systems it shows that the communication of terminating my contract was received to the finance department during March whilst I’ve send it on February. Secondly why the amount now is more than the amount I used to pay during my contract.
Thirdly why my bank is being debited after such a long time while I was at comfort zone that I dont owe anyone.

The sad part this whole thing now the store ha handed over the case my financial reputation is being destroyed over something that I dont know and even whilst Ive logged the complain in lol ways I can.

I dont know if Im being crucified to support the store or what. Everyday when I call to the store Ill be told that theyll come back to me but they have never been.

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12:35 pm EDT
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Cell C contract

I was in cell c store today at around 1pm after I have called yesterday and the consultant told me that they will have a Friday special of Huawei PSmart. I was there to upgrade my contract and there was a special of Huawei P Smart phone for R219. After the sales consultant scanned the phone, she told me that the phone was no longer R219 but it was on it's normal price of R269 she then told me that the special was only for 300 first customers but the pamphlet didn't state that. Due to desperately I took it with that R269 but I'm not happy, can you pls take your phone and cancel my contract.

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7:07 am EDT

Cell C collection of repaired phone

Date of Incident: 14th of October 2018

I received an SMS from the repair centre on the 12th of October to advise me that my phone was back at the place I booked it in for repairs which was Cell C East Rand Mall.
When I went there on the Sunday the 14th of October nobody could find my phone. One of the ladies was very rude (Busisiwe) and just said they don't get repair phones on Friday after I showed her the message received, if the phone was not sent back the message should not have been sent to me. The other lady that we helping me (did not get her name) said she would phone me back as soon as the phone was there but nobody did. I had to phone on Wednesday the 17th of October and still nobody could find my phone because the person that signed for it was on training. I was then told to phone back in the morning which I do not think is really customer service as I have wasted my own time and money phoning and going to Cell C with no luck. On the 18th of October I phoned again at my own cost to check if the phone was there after a couple of minutes being on hold I asked the lady to phone me back. The lady that assisted me actually phoned me back and finally my phone was found.

I am not happy at all about the way I was treated and that nobody bothered to phone me back to tell me that my phone was there. I wasted petrol, time off work and airtime looking for my phone and finally got it back a week after it was supposed to be ready for collection.

This is totally unacceptable and I will not be going back to Cell C East Rand Mall anytime soon.

Sonica

[protected]

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11:20 am EDT
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Cell C service complaint

Good day. I refer to my case no: [protected]

I had 2 contracts with cellc for past 2 years and was debited for these contracts
cell: [protected] [protected]
I upgraded and was told about a 3rd sim card - my query was that I never used the 3rd sim card as I never received or was not aware of it.
I was told that I cannot be refunded after agent request an affidavit
I am verrryyy unhappy and feel cellc needs to somehow compensate me as I have been paying since 2017 - what happened to all the dataairtime that I have been paying for. I feel cell c needs to listen to their clients - I do not want to proceed to HELLO PETER hence my attempt to contact your ombuds office
my contact [protected]

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Abel Moepeng Mmotla
, US
Oct 22, 2018 12:59 am EDT

Dear

I had a cell c contract which was expired on the 20th of August 2018 but cell is keeping on debiting my account amount of 295.97, I dont understand why you guys keep on debiting my account I cancelled that contract before the expiry date and the consultant confirmed that the contract was cancelled. To make things worse you are debiting more than what is on my contract so I always have to reverse all those debits every month. Recently you suspended my number because you are saying my account is in arrears then I decided to through away that sim card because is doesn't help me anymore.

I contacted your call canter but no one was able to explain to me why you doing this except to taking me from pillar to post. I am only asking you now to stop debiting my account please because our deal is over.

Please reply on this email so that I can give you all the details: moepengmotla@yahoo.com
Regards,
AM

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3:15 am EDT
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Cell C upgrade

Good day.

On 28 september 2018, I went to the highveld mall branch to upgrade my contract. We then went over to the top up option - we asked the lady what will the fee be for this, and when will the new fee be affective, she then said end of october the new fee will come in place, and there is no fee for the upgrade (switching to the top up), I then checked my balance and saw almost r400-00 more than every other month. I phoned the customer care and spoke to benjamin - he said that is the fee for the "migration" of the contract I then explained to him what the lady said after which his response was "go sort it out with them I can not help," the higveld mall is our closest branch - also being a few kilometers away from my work or home. So now I must go there just to get no help once again? If this is the service from cell c please inform me how to go about on cancelling all 3 my contracts, as well as my husband's two contracts as this is not service at all. I lodged a complain on resolver last week - I received a response they will contact me within 3 - 4 working days - nothing up to date had been done about this matter. I feel this money should be deducted from the lady that said there will be no fee's regarding the upgrade/migration at highveld mall. I will not go back there for this matter as they do not give the needed customer care.

Please refund that amount on my account or send me the process of cancelling all our contracts.

Regards

Mc kriel
[protected]

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4:31 am EDT
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Cell C poor service received from management

Good day.

I have been pushed from pillar to post since the 1st October when I initially was given incorrect information by your team Leader Katlego Mohale.

He advised that the Shoutout bundle was no longer on promotion and it was discontinued. This was after I had purchased the bundle. I then went on to purchase 5GB For r400. After Not receiving any feedback on my query I decided to call back on 8/10. I was advised that I was credited with the 4GB Data(shout out bundle) and the 5GB which I had purchased, I was upset as I do not require so much of data and I was not advised that the 4GB was credited to me later on. I requested to speak with Katlego.

Katlego advised that he understands that there was an error on his path as he misinformed me and he would log a query for me to be refunded for the 5GB as I did not use it. He said it would take 24-48 hours. No feedback was provided until I called back today - 15/10. Today he has another version of the story and says he will log a query. Cell C's Service has been terrible over my last few encounters.

Kindly deal the matter ASAP. Katlego said I would receive a sms with the query number but I still haven't received anything.

Will I need to resort to Hello Peter in order to get my refund? My time is being wasted each and every time I query. I have called in over 3 times regarding the same query which is now going on for 15 days….

Disappointed Customer
Naazneen Allie

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8:03 am EDT
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Cell C a phone that needs to be repaired that was not done

good day. more than a month ago a had a complaint where we took my daughter's phone to Zevenwacht mall for repairs. There the lady said she cant help becuase of a system problem. I laid a complaint and was called by one of your guys. He said the problem will be sorted but up till now no problem has been sorted.

We took the phone to Soneike Mall the same day. Was helped by Nikki-Leigh Cloete and she booked the phone for repairs. I phoned her today to ask where the phone is and she said is by C-Surance. I must phone them and she gave me a booking nr WPCAP289692. She cant see where the phone is

I phone and spoke to Joseph from C-Surance which tells me the phone is just book in and not repaired yet. he ask if the shop filled in claim forms which they did not. Had a very bad attitude,

Phone Nikki-Leigh again at Soneike and she got the nerve to tell me thats not a problem she will send me the form.

I want a phone within the next day. My daughter is on college. With the life outside i need to know where she are. She uses the phone to search schoolwork on internet.

I dont care where they gonna get it. this is to much now. Urgent feedback. If you cant reach me at [protected], call my wife Samantha [protected]

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Update by Jamie-Leigh
Oct 10, 2018 8:54 am EDT

good day. This morning cell c sounds so convincing about the phone that they did not attached a claim form. They say c surance will contact me. Up till now they did not. I contact them and they say they did not recieved anything. its not my fault. I want the phone. I contact 084135. Was still explaining and the guy put me throug to c surance. Can someone higher phone me becuase clearly they dont understand.
[protected]

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5:37 am EDT
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Cell C Cancellation

Hi
I have been trying to get a hold of Glocell I am unfortunately unable to get a hold of any of their numbers on the internet [protected]. Glocell's customer interactions have been extremely poor and their service levels are non-existent.
Glocell adopted a contract of mine from Altech Autopage .This means that i didn't select them by choice.
Since he contract moved from Altech Autopage to Glocell they haven't been deducting the monthly fee.
I have an outstanding of R7000 where they got that amount from they alone will know.
My contract has been expired long ago they don't deduct but yet every month when I check my ITC Report the amount increase.
I would like someone from the accounts department to give me a call about this amount and I need to cancel this contract asap.
Number in question is [protected]
My contact details [protected]
Thanks

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4:21 pm EDT
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Cell C sim card cancellation

I recharged my phone no [protected] with r100 on sunday 30/10/18 after the recharge I got the massage that "you did not rica this number please rica first before you can apply for any services. I then went and bought a new sim card and provided all rica documents to the store. This morning I requested a sim swap which was done. But I still receive the same massage. Can't make any calls or send massage from this no.
I have been using this sim card for over five years now. My problem is that cell c told me that I should go back to the store with the same documents to ask for rica. I need help I would rather prefer a reversal of the airtime I currently inserted on the sim and have the number closed

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Update by Mzilikazim
Oct 04, 2018 2:57 pm EDT

I have been using the cell no [protected] for more than the past 5 years . On Sunday 30 Sept 18 I Recharged the phone as usual after the recharge was confirmed I got another massage that I cannot use the services .I must Rica the number first. I went and bought another sim card .sabmited all the Rica documents to the store. I then requested a sim swap which was done but still the number reflect as not Rica. Cell cannot assist in resolving after calling them.
I now need to have the sim card cancelled and the air time money be paid back to me or alternatively converted to another network provider please help

Update by Mzilikazim
Oct 05, 2018 11:34 pm EDT

Good day

My cell c Number is [protected] my Id number is [protected] alternative contact number [protected] alternative email :mandlak@nhcon.co.za

thanks

Mandla Khumalo

Update by Mzilikazim
Oct 05, 2018 11:12 pm EDT

Thank you for the response the number in question is :[protected] and my ID no, [protected], my alternative contact number is [protected]

Thank you
Mandla Khumalo

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3:35 am EDT
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Cell C no minutes

I called Cell c this morning spoke to a consultant his name was / is Andrew.
On monthly bases I get 120 minutes, 120 sms's and 1G of data, however this month I only got the sms's and the 1G of date on [protected]. While explaining to the consultant he told me that I used my minutes yesterday calling a 081 number which I assume would [protected] that would be my husband and he says I spoke to him for 119 minutes. Which obviously denied, he said I must check my call history which I did while speaking to him and there were no such records.
He then said that according to his records or computer the minutes were credited to me and that I spent and am not looking at my call history, which really upset me that I'm now being accused of lying then calling my service provider claiming things that aren't there. Another thing why would I not be working and spending so much time on one call, these minutes usually last me close to a month now all of a sudden I'm spending them on one day.
SIM 1 - [protected]
Sim 2 - [protected]
The 081 number is for Ayanda Jikela on the screenshots.
For more details call me on either of those numbers

Thank you,
Bonisile Ndlangamandla
[protected]

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2:56 am EDT
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Cell C legal department

I have been calling for days now, Jenifer form the upgrade department caused this problem in my life, Shamona the team leader from the upgrade department PROMISED to sort it out, now 5 months later the problem is still there and I was handed over to legal department. I have been calling for days now and can reach the legal department at all. I have been put on hold more time then I can dream of.
What`s wrong with Cell C? Why are they doing this to the consumers, don't they realise at the end of the day, that they are also consumers.

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Update by Yukiku
Oct 05, 2018 3:55 am EDT

Maritsa@ballisticuniforms.co.za
[protected]

Update by Yukiku
Oct 05, 2018 12:40 am EDT

[protected]

Update by Yukiku
Oct 02, 2018 8:36 am EDT

I`ve send me documents to Cell C, 4 time already this so called email address (sm@cellc.co.za.) DOES NOT EXSIST !

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richard_dodgson
, ZA
Oct 10, 2018 5:17 am EDT

Dear Cell c.
I lost my job and could not pay and attempted to pay what I could. You however handed my account over to two different collection agencies. they both want the account settled. I have settled with one IE: SSDA
PLEASE REFRAIN FROM USING TWO DIFFRENT AGENTS. This is confusing and also illegal as it costs the consumer even if they in default more.
one questions the motive and asks the question if its not a scam or fraud on your part.
I had no dealings or promises from this NuDebt company but they have tried to debit my bank account over 40 times costing me R100 a time.

Richard Dodgson

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2:19 am EDT
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Cell C insurance claim with c-surance

Good day, I handed my phone in at the Musgrave Branch in Kwazulu Natal Durban on the 3 September 2018, Claim No:7581Cell No: [protected] with Asondo Ndlovu and I have logged a query with C-Surance on the 13 September 2018 Ticket ID: 114494 which they said indicated that they would get back to me with in 14 Business Hours, to date I have not heard from either of the above mention. Please can someone get back to me ASAP.

Every time I have gone to the Galleria Branch in Amanzimtoti they have just told me I must contact the insurance company directly not offering to contact them on my behalf from the store or offer any assistance whats so ever, I have tried calling the number which just rings with no one answering. Please can some contact me on [protected] urgently so I know what's going on.

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12:42 pm EDT
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Cell C your client - cathrine swan van zyl (deceased) - mobile no. [protected]

Please note that this is not actually a complaint.
I, sister of Cathrine Swan Van Zyl, disclosed Cathy's demise to CellC at Vredenburg Mall shortly after she passed away in July. Certified copies of her ID and death certificate were provided.
For some unbeknown reason the system had never been updated, with the result that threatening sms's were received on Cathy's phone until yesterday.
A very kind lady from your legal department called and after I had explained the situation, she sent a message giving me two email addresses to forward the details to. Unfortunately I accidentally deleted the message.
Please could you provide the correct email address at your legal department in order to notify them and include the relevant documentation.
With sincere thanks and kindest regards
Petrina Muller
[protected]
[protected]@gmail.com

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Cell C In-depth Review

Overview of Cell C: Cell C is a telecommunications company that offers a wide range of services and products to its customers. With a focus on providing affordable and innovative solutions, Cell C has become a popular choice for many consumers.

Services and Products Offered: Cell C offers a variety of services and products, including mobile voice and data plans, broadband internet, and fixed-line services. They also provide value-added services such as content streaming, international roaming, and device financing options.

Network Coverage and Quality: Cell C has made significant investments in its network infrastructure to improve coverage and quality. While their network coverage is generally good in urban areas, it may be less reliable in rural or remote locations. However, they continue to expand their network to reach more customers.

Pricing and Plans: Cell C offers competitive pricing and a range of flexible plans to suit different needs. They have affordable prepaid options, as well as contract plans with various data and voice allowances. Customers can also take advantage of special promotions and discounts.

Customer Service and Support: Cell C is committed to providing excellent customer service and support. They have a dedicated customer care team that can be reached through various channels, including phone, email, and social media. Customers can expect prompt and helpful assistance with their queries and concerns.

User Experience and Interface: Cell C's user experience and interface are designed to be user-friendly and intuitive. Their mobile app and online portal allow customers to manage their accounts, check usage, and make payments easily. The interface is clean and simple, making it easy for customers to navigate and find what they need.

Additional Features and Benefits: In addition to their core services, Cell C offers various additional features and benefits. These include value-added services like content streaming platforms, device insurance, and loyalty rewards programs. They also partner with other companies to offer exclusive discounts and benefits to their customers.

Competitor Comparison: When compared to its competitors, Cell C stands out for its affordability and innovative offerings. While other providers may have better network coverage or more premium services, Cell C's competitive pricing and value-added features make it a strong contender in the market.

Reputation and Trustworthiness: Cell C has built a solid reputation for being a reliable and trustworthy telecommunications provider. They have been in the industry for many years and have a large customer base. While no company is perfect, Cell C has taken steps to address any issues and improve their services based on customer feedback.

Conclusion and Recommendation: Overall, Cell C offers a range of services and products at competitive prices. Their commitment to customer service, user experience, and innovation sets them apart from other providers. If you're looking for an affordable telecommunications option with good customer support, Cell C is worth considering.

How to file a complaint about Cell C?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Cell C. Make it specific and clear, for example, "Incorrect Billing on Cell C Mobile Plan".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Cell C. Mention key areas such as customer service interactions, billing issues, network coverage problems, or any contractual disputes. Include relevant information about transactions, such as dates, amounts, and what the transactions were for. Clearly describe the nature of the issue, including any steps you took to resolve it and how Cell C responded. Explain how this issue has personally affected you, whether it's through service disruption, financial loss, or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as correspondence with the company, bills, or contracts. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with Cell C. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for posting.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Engage with any replies from Cell C or other users to further your case.

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