Jazz (formerly Warid Telecom) complaints 94
Keywordsbalance service network jazz signal issue company charged area customer problem mobile booster mobilink signal survey team wireless tower complaint customer service doha lahore tower
Newest Jazz (formerly Warid Telecom) reviews & complaints
CEO of Jazz Company
Like your company claims to be the most used SIM but your network coverage is very poor in some areas. There are five villages in our area and each village has five hundred to six hundred houses and each house has eight to nine people. Everyone has drawn four sims. Sim of all the jeez. Guess how many users there will be in millions and the network is crap. Internet is far away, calls are also attended on the roof. The elders of the village have decided that if our problem is not solved, then they will block or break all the sims. Address: District Khairpur Mirs UC Ubhri Village Easson Bhayo
Dear CEO of Jazz Company, I am writing to you today to express my concerns regarding the lack of network coverage in our region. As you may know, many people in our area are experiencing difficulties with their Jazz network. Despite being a popular choice, Jazz has failed to provide adequate coverage in our region, and as a result, many users are switching...Read full review of Jazz (formerly Warid Telecom)
Jazz network issue
Dear CEO of Jazz Company,
I am writing to you today to express my concerns regarding the lack of network coverage in our region. As you may know, many people in our area are experiencing difficulties with their Jazz network. Despite being a popular choice, Jazz has failed to provide adequate coverage in our region, and as a result, many users are switching to other networks in search of better call quality.
The problem is compounded by the absence of a Jazz company tower in our area. As a result, users are experiencing a significant drop in signal strength, and are unable to make calls or connect to the internet. This has led to widespread frustration, with many people feeling that they are not receiving the level of service they deserve.
I believe that this is a problem that can be easily addressed by installing a Jazz company tower in our region. This would not only improve the quality of service for existing users, but would also attract new customers who may have previously been put off by the lack of coverage.
I understand that installing a tower can be a significant investment, but I am confident that the benefits would far outweigh the costs. I believe that this investment would not only benefit Jazz, but would also benefit the wider community. By improving network coverage in our area, you would be making a valuable contribution to the development of our region.
I would be happy to discuss this matter further with you, and I would be more than willing to provide any additional information or support that you may require. Please do not hesitate to contact me if you have any questions or concerns.
Thank you for your attention to this matter.
Region: Kanjan Nasheeb, Shahalam Kanjan Tehsil Kallur kot,District Bhakkar,
Desired outcome: To Installation of Tower in Our Region
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We found clear and detailed contact information for Jazz (formerly Warid Telecom). The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jazz (formerly Warid Telecom) has claimed the domain name for jazz.com.pk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Jazz.com.pk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Our scan shows Jazz (formerly Warid Telecom) website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Jazz.com.pk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for Jazz (formerly Warid Telecom) have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Jazz (formerly Warid Telecom) and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Jazz.com.pk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
- While Jazz (formerly Warid Telecom) has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 6% of 94 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
- We conducted a search on social media and found several negative reviews related to Jazz (formerly Warid Telecom). These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
For Jazz tower
Subject: application for installation of mobile phone towers
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have one place in Chak no 17/TDA Thsil Darya khan District Bhakkar province Punjab of 7 Marla plot.
I m living in Chak no 17/TDA Thsil Darya khan District Bhakkar . This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Mobilink signal are very low . I provide this place for reasonable rent.
Kindly send your Survey Team for inspection of your business.
Name of Contact Person:Sajid Hussain
Contact Nos [protected]
Sir Hamara Gaoun Chak No 414 TDA hh hmary Gaoun m Jazz k user almost 1500 hen Jo k signal problems buhat zyada hen
Mehrbani farma kr hmary gaoun m Jazz ka tower install kia jaey Thanks
Desired outcome: Tower Installation
Before i was using 2G service of jazz but now i try to enjoy jazz 4G.I went to the market and i said i want jazz 4G sim then he said you need to replace it then i said its ok he charged me 150 rupees .i had done 3-4 days but untill now i can't enjoy 4G speed still coming E i mean edge.please solve my problems otherwise I have to close this sim
Desired outcome: I want to use 4g in my cpJust help me
It is very bad network in my area icannot make call please solve it
Poor or No Coverage
Mobilink - Poor signal or No coverage
We are living in Goth Haji Chatta Rind
گوٹھہ حاجی چٹہ رند
HabChowkey ,Balochistan. Where signal coverage is very poor. We can not calls at homes due to poor network coverage. We can not deliver the SMS to anyone due to poor signal. There is need of a signal tower as there is no tower before. We are facing single problem issues . Kindly install the tower here. I will provide place for the installation of tower at reasonable rent.
Regards. Muhammad Imran
Contact no [protected] ,[protected]
Desired outcome: Tower Installation
Signals and network coverage issue
Sir in my town Basti Mian Hakim Ali sahib Luddan Vehari Punjab Jazz signal service is very low even we can't calls 2G network coverage is disturbing alot and 4G network coverage is zero no 3G and 4G network coverage our population is 20 thousand plus mostly people are using jazz sims but in our town there is no jazz service because towers are on distance place kindly resolve our issue through the installation of new jazz tower 🗼.
My address:Basti Mian Hakim Ali Sahib Vehari Punjab.
My location: 29°55'16.2"N 72°39'42.7"E
Contact no: [protected]
Network signals vey issue
I have a issue of mobile network in my area their is no network my calls dropped please resolve my issue
area : dream avenue raiwind road
My number [protected] outgoing was suspended on 07-01-22, I deposited 6, 000 out of 10, 000 credit. But since then my number is not being restored.
My number is used for my business calls and not to forget, I am a gold customer. I called jazz gold helpline and it took 30 minutes for a rep to get my call.
After talking to him he told that the amount is not sufficient for restoration. However, considering my credit limit of 7, 000, remaining balance of 4000 was enough to restore my number. He instead of explaining the case, disconnected the call. Is this what you Jazz want its customers to experience. Totally disappointed in Jazz and it's services
Desired outcome: Restored number and immediate restoration after payment
Miss call alerts
[protected]. Email thread=2314914. Complaint no 41120
It's been quite sometime my miss call alerts service is not working.
I have sent many emails to customers service and they have been giving me a time of 24 hours to activate it. Finally they gave me a deadline for 1st December and they still haven't activated it. Also they're not answering my emails anymore and to reach them over a call is high hill task.
Can you please address my complain ASAP.
Diesel and accosseries from jazz tower sites
I am doing complaint about your contractor company mes engineering Pvt ltd. I was an employee for 2 days . There is a person which name is jaffershah he is blady theif.. daily he is almost 15 lts diesel taking out the one side. Plz take the action for your diesel daily 40 ltr disel jaffer shah is seling .. plz do some action for this company. Or out this person from this company otherwise he will not anything on the sides. When I complaint to mes company manager. So he said just keep quite. If you have to do so you can do work otherwise you can leave...my contact no. Is [protected]. You can call me. If you have any queries.
Roaming Non Activation
Deplorable response to my earlier complaints regarding non Activation of roaming during flights from Lahore-Doha- USA.
It was confirmed by Service Centre Mini Market Lahore that service would be activated on reaching Doha.
My security deposit is more than sufficient.
Resultantly I faced lot of torment and anguish at hands of Jazz.
I am totally disappointed with your services being an old customer over 25 years.
Desired outcome: No response to problems
I travelled from Lahore Doha Phoenix on 1 October 2021.
I checked from service Centre Mini Market regarding availability of Roaming Services. At mobile [protected]. They all assured me that service would be available as I had a good deposit over ten thousand.
Unfortunately no service was available. No SMS received from local and international services provider at Doha and USA.
Even now no service available.
This depicts deplorable and appalling standard of Jazz services.
Their customer service is pathetic. I faced intense agony in contacting my relations and making urgent calls.
Severe and stringent action be taken for such grave dereliction and causing torment and anguish to its customers.
Conversion of corporate sims to individual
I have corporate sims registered with PAF. I have visited jazz head office peshawar twice for converting it to my name but it is still pending after passing 2 weeks. Although I have paid all the dues and got NOC from the department but still my sims have not been converted against my cnic. My Complaint may please be considered gravely and my sims may please be converted from corporate to my name
Signal problem, service is unavailable
My self SyedAbunautabBalkhi living at GULSHAN E IQBAL Uc 24 Karachi. I am using jazz my contact no is [protected]. Mostly i faced issue i.e "either one signal or service is not available" . It is requested signal problem may please be rectify on war footing
Syed Abunautab balkhi
Desired outcome: Good jazz service so i can connect with people through jazz
Unhelpful customer care service
I have been a loyal customer of jazz for as far as I can remember, but due to the incapability of the customer care service, I am thinking about converting my network to a provider which actually cares for its customers instead of making lame excuses. I have been in Korea for the last two years, I had contacted the customer service center for the retention of the ownership of my number ([protected]) as I do not see myself traveling back to Pakistan this year. They suggested that I should transfer the ownership of my number to a family member to which I accepted and followed through with the necessary documents for the transfer. After they had received the documents, they suggested that it will not be possible as you guys do not have an office in the city where my brother lives (Sukkur), and he will have to travel to a city where they have experience centers and he will have to do it multiple times for throughout the process. My brother is a professor at SIBA university, even if he wasn't I would not ask him to travel to another city for something that he is doing for me as a favor. Furthermore, I see this as a problem of jazz and not its customer as I fairly remember that you have multiple franchises in my city with all the equipment necessary to verify the identity of your customers. I have been telling your customer care service to suggest an alternative for this situation and all they have done so far is to tell me that they cannot do it without the experience center and keep repeating themselves without actually helping me resolve this issue by repeating the same thing over and over again like a broken record. I am deeply disappointed with the behavior and laziness of your so-called customer care service that is as useful as a pet rock. I have been fed up to the point that I am thinking about shifting my network provider. I would have asked your customer care for the procedure for that but I am sure they will make up some ridiculous excuse as to why they are incapable of doing that. Therefore, either help me solve this issue or let my number be transferred to a network provider where I can actually be cared for.
Muhammad Kashif Ali
Reference email thread # 2232086
Desired outcome: Help me change the ownership of my sim card without these ridiculously lame excuses.
Installation of Mobile tower
This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have place of 4 Marlas at adda bhatta, moza goth Raza, tehsil Ahmadpur East.
I m living in Moza goth Raza, Ahmadpur East. This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Mobilink signal are very low . I provide this place for reasonable rent.
Kindly send your Survey Team for inspection of your business.
Name of Contact Person: Javaid Iqbal
Contact No: [protected]
I am a jazz customer since 2010 and never faced a problem except now it's the second time in one month since I moved to Islamabad that they have begun stealing my money by not providing me the package that I pay for and also showing that I have insufficient balance within a few hours of making a balance purchase. I spoke to customer services at G6 in Islamabad and they told me that they are unable to return my money. So what should I do now. It is such a shame that they are doing this.
You have purchased Jazz Load of Rs. 300.00 on [protected]:54:57. Your new balance is Rs. 307.74
This is the message I received but when I dial *111# it says insufficient balance.