SUBMIT A COMPLAINT

[Resolved] Alamo Rent A Car / lost and found

Charles de Gaulle airport, France

Extremely disappointed by how my case is handeled. I forgot my glasses in the car upon return. Car was rented and returned back at Paris airport. I have been contacting daily and have spoken to 3 respresentatives in 2 days. They keep reassuring that someone will contact you soon, that hasn't happened yet. I don't have enough time left for my stay in Europe. My car rental details are as follows:

Alamo confirmation: [protected]
Rental days: October 21 - 25, 2018
Name: Naveed Amir
Return location: terminal 1, Charles de Gaulle airport, Paris

Alamo Rent A Car

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Alamo Rent A Car Customer Care's Response, Nov 01, 2018

    Haris Bilal, we appreciate it when customers tell us about their experiences. I assure you that it's never our intention to inconvenience our customers. We would like to speak with you further. Please email [protected]@mailca.custhelp.com with your contact information, exact rental office location, rental contract information and the details above so we can address this. Thank you. – Carol H.

Ha
Oct 29, 2018

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