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Payless Car Rental Complaints & Reviews

Payless Car Rental / chanrging money.

Youssouf harizi on Jan 12, 2019

Good name is youssouf harizi, i rented a mudsize car between janary 1st and january 8th in las vegas.i have been a loyal client for a while, my wife, my step brother my both best friends, but not any more, i rented the car and payed the liability insurance because the agent...

Payless Car Rental / extra hidden charges

Ayus101 on Dec 24, 2018

Hi, I rented a car from payless on Dec 21st to Dec 22nd. The price at which I rented the car was 128$ and took an insurance from them for full coverage for 42$ and when I looked at the billing I was charged double for the car. Which came up around 340$ When I called the customer service...

Payless Car Rental / car rental

Mary Boyd on Oct 26, 2018

Mel & Marguerite. Boyd 1306 Harvest Drive Denver, PA 17517 717-368-1849 [email protected] Re Payless Rental through SouthWest Air Rental Agreement #: 308899780 Southwest ticket # 5261487045209 We landed in Minneapolis on Thursday, October 4, 2018 at approximately 2:45PM, with carry on...

Payless Car Rental / major issue/inconvenience with the car that I rented.

MissBananna on Oct 13, 2018

I rented a car from the location at the airport in San Diego, California about a week ago and returned it the following day. The night that I rented the car the engine would not start and I needed to get a jump from a friend the following morning in order to get to the place where I rented...

Payless Car Rental / ez-pass and tolls

Damaris Quinones on Oct 9, 2018

Dear Sirs. Last Friday, August 13, 2018, rent a car at JFK airport in New York City. What happened to me was that when we rented the car in the box where the tack for the ez-pass was placed, we did not have it, we told the caunter about the car rental and they told us that there was no...

Payless Car Rental / e-toll statement id t58156607, contract #u307468722

porkyp on Sep 19, 2018

Payless Corporate Customer Service 9-18-2018 P.O. Box 699000 Tulsa, OK 74169-9000 I am writing this letter because I am very upset with the charges I received from E-Toll for a recent car rental at the San Jose airport, California. On August 30, 2018 I picked up a rental car that I had...

Payless Car Rental / fake charges and issues

KevinJ1911 on Sep 5, 2018

Here is my conversation Mon, Oct 13 2014 10:21am Hello, I have a bill for $366 when I requested a rental for $156. When I was at the booth, I was getting the car I ordered, and the attendant mentioned there was a special for a small SUV for only $10. Since I at times get rates like thi...

Payless Car Rental / unauthorized credit card charges

favi on Sep 4, 2018

On 08/18/18 at 10:13am I picked up a car at the El Paso Int. Airport with a reservation made through Expedia. It was to be returned on 08/20/18. My estimated total charges were for $55.00. Instead of charging my card for $55.00 they charged my card $202.03. After calling and complaining...

Payless Car Rental / rep at the san diego counter trying to add additional fees

tatay on Sep 3, 2018

July 2018, we were picking up the car at the san diego airport location. we live in california and we're driving to las vegas, nevada. after signing all the paperwork giving our credit card as payment in full including the deposit of 500.00 for a compact car. I know this is very high but we...

Payless Car Rental / you're on your own once you drive away

Steven Gepner on Sep 2, 2018

Im not sure where to start, so I landed at Raleigh Durham International airport on Sept 1st. at approximately 5:30 pm, i had already gone on line and reserved a car for 3 days. Obviously I made my way to payless and drove out with my 2018 Chevrolet Equinox and my wife and Luggage, we came...

Payless Car Rental / service

Robin Revty on Aug 29, 2018

06477310uso Rented a white VW on 12/12/17 to 12/14/17 return time 20:30 was 30 minutes late you let it out of the parking lot on purpose because you wanted more money your company does it all the time. Orlando airport payless you suck you overcharged 2, 610.66 on a stolen rental from your airport parking lot called your company for days no response

Payless Car Rental / rental car

wayne whittle on Aug 28, 2018

I rented a car from the Richmond airport at $37.98 per day. I needed it for 2 days. I called today 8/28/18 to extend 1 day and you charged me an extra $100 for the one day. This is price gouging and its not fair to a consumer to subjected to such robbery. You have us customers at the...

Payless Car Rental / my last rental experience

Rzghazzawi on Aug 24, 2018

1- received the car with a completely empty tank from SAW airport Istanbul 2- I dropped the car at Attaturk airport and the company charged me 150 Turkish Lira which they have communicated but what was unacceptable is charging me for the the parking at the drop off location of additional 20...

Payless Car Rental / car rental policy

Mike Pina on Aug 21, 2018

On 8/7/18Tuesday thru 8/12/18-Sunday, I rented a truck through Payless Car Rental from Ontario Airport in Ontario, CA. I unfortunately found out that Payless opens its front desk area at 7am on weekends. My flight departed at 7:05 am on 8/12/18, which is the reason why I turned in my...

Payless Car Rental / sales person who finalized car rental at denver international airport on 8/9/18 and who dealt with the issue on my bill on 8/14/18

Lara Perry on Aug 19, 2018

I had reserved a standard size SUV for the dates of 8/9-8/14. I have rented many cars in the past, from multiple different agencies. I believe this is my first rental with Payless. When the topic of the gas tank came up, I told her that I would like the option of returning the car empty...

Payless Car Rental / overcharge/[email protected]

Fraud at its best on Aug 12, 2018

I have a ticket number . Called and had tix resubmitted. Still no reply would like to hear back. Have gone through all appropriate avenues still no response. Had a car rental for 262.00 Ford Explorer. Was given a mini van, told they did not have an explorer (we saw one on the lot) wa...

Payless Car Rental / fraudulent charges - don't rent from the phoenix airport location!!!

Upset Customer 1000 on Aug 10, 2018

I reserved a full size vehicle through Southwest for their rewards program, get to the Phoenix Sky Harbor airport and was assisted by a crook named Haider. This joker gave me my paperwork, told me I was getting a Mitsubishi Galant and then says oh, are you a government employee, in the...

Payless Car Rental / car rental

Collegegirluofm on Aug 1, 2018

Not only was it the worst service ever. They lied about how much I was charged, refused to fix their mistake and when you out a complaint in they do nothing about it and refuse to let you go up to cooperate. They give you the same 800 number which does nothing. This is the worst company...

Payless Car Rental / rental car at orlando airport

pyreom on Jul 1, 2018

7/1/18 8:30pm a couple hrs ago, rent a car at Orlando airport with embarrassing experience. I was sicked of a long line of budget rental car, switched to Payless and encountered an Payless employee. I tried to get a car rental in a rush manner because I was tired of a long line of budget. During...

Payless Car Rental / bait and switch to a high cost car

Richard Cotey on May 24, 2018

I was renting a car through Expedia. Get to the Phoenix airport and the agent states that there was a recent cancellation on a mid size car. He stated this car was only 15.00 per day to rent. I agreed and found out they charged 15.00 on top of the small car rate. At no time did I see a...