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Alamo Rent A Car Complaints & Reviews

[Resolved] Alamo Car Rental / citation fees I was charged

Na

I rented a car from Alamo in October..Now, all of a sudden I keep getting fees put on my charge card..When I call, I am told they are for tickets I recieved during the week I rented from Alamp...I never recieved any tickets when I was renting thier car and never recieved any notices of...

Alamo / auto damage claim scam

He

Watch out for this car rental. I rented a car for one day from this location and was deliever the car where the guy ran around the car and hand me the rental papers and told me "Your good to go" and ran off. Upon returning the car the next day, the girl checking the car in walked directly...

Alamo / over charge on car rental

Ch

I reserved an economy car from the Washington Reagan Airport from March 11 to March 19 for $9.99 per day plus taxes. My RES number is 642194677 and contract ID is 7014163. The economy car turned out to be a two door while I needed a four door. The next size up, a compact, was available...

Alamo Car Rental / charges twice for the same thing

Kb

Alamo Car Rental (Pittsburgh, PA) is deceitful. After renting a car for period of one week, they charged me with a parking ticket (not once but twice) that I did not see. The original ticket was $16 but Alamo added another $50 service fees. Then, 20 days later, while I paid the first, they...

Alamo / bait and switch and treated poorly

Da

Alamo lied to us and pulled the bait and switch on a recent car rental. Here is the letter that I sent them regarding what happened. I recently rented a vehicle in Costa Rica from your Liberia location. This was the worst rental experience I have ever had. I will start off by saying...

Alamo Rental / rental agreement swap!

Ji

Watch out for Alamo Auto Rental on Kauai. Week of Feb 19 - 26, 2008. They run a scam on extended insurance coverage. After the agent asked if I wanted the extended coverage, which I did not, and I initialed the 3 to 4 "I decline" coverage lines, and sign the rental agreement, they...

Alamo Rental Car / bogus damage!

Ed

I have had 2 bad experiences with Alamo regarding damage. The first occurred in W. Palm Beach in the spring of 07 when I rented a car, reported on my way out of the airport that there were scratches, had it the rental agreement initialed by the attendant and proceeded on my way. When I...

[Resolved] Alamo Rental Car / oversells then overcharges!

Vi

We arrived on Saturday afternoon at Orlando Airport and had a reservation for a compact car from Alamo Rental Car. The price of the rental was $108.00, I also prepaid for a full tank of gas which for the compact car was $30.00. We were staying at one of the Disney resorts so would not be...

Alamo / Rental Car / charged $100 more than the next guy

Ri

I recently took a trip and had a friend do the same trip, while planning, I turned him onto Alamo for our SUV rentals. We both made the reservation, for the exact time because we were on the same flights, staying at the same place. We picked up the cars, IDENTICAL, even same color. Later I...

Alamo Rent A Car / rate is crazy changed for changing drop off location

Ga

I reserved a car picking up and returning SF airport. However, my flight was changed and I had to change returning to Oakland airport. Charge was changed from original $194.00 to $1229.00. I called Alamo twice, the repersentatives said the charge is Time & Distance, and refused to...

Alamo Rent A Car / alamo early return policy can triple your costs!

Ma

Alamo has a clever way to double or triple the bill of unsuspecting customers. Over the web, I arranged to rent a car from Alamo for 5 days and received a special weekly rate of $149. My return plans changed and I had to return the car on the fourth day. I fully expected to pay the...

Alamo / poor customer service

Li

I booked a car for 2 days and 1 hour online, at 66 dollars. Returned the car on the 2nd day at 11pm. So i returned the car earlier. after 2 days, i see a charge of 174 dollars from Alamo on my credit card bill!! I called the customer service line. Spoke to a representative Anita. Before i...

Alamo / extremely poor customer service

La

I rented a van from Alamo at the Boise Airport on September 18 and returned it on September 27. I feel I received extremely poor service from Alamo employees in that office two times. The first incident was when I picked the car up. I phoned Alamo a few days before my arrival, informed...

Alamo Car Rental / totally worst car service!

Ch

Pick-up car from airport in Las Vegas, rented 7 nites, parked in hotel first two nites. Third day, used car, found had a nail in tire? Don't they check everything on car before renting again??? Call Alamo, requested they come to replace with a good tire, they told me we don't do...

Alamo / fraud and cheating!

Kc

We rented a car in Houston Tx, we went over the car for damages and were documented in their handheld computer, upon returning the car the alamo rep stated there was a dent to the front bumper, my husband stated is was documented in the handheld and rep said oh yea its here. My husband...

Alamo / alamo is not an honest company

Kc

I have booked a car for 4 days from Alamo through the Internet, to be picked up at Raleigh-Durham airport. The charge is around $130 total. It is a good rate and the cheapest that I could find on the internet. On the day of the pick-up, I arrived at the rental counter 1/2 hour early...

Alamo Car Rental - Miami, FL / bad way of doing business

Cu

Alamo Car Rental at the Miami Airport location. 3355 Nw.22nd St. Rd. Miami, Fl 33142 I rent cars a lot and from Alamo. When I say a lot I have hundreds of weekly rentals with Alamo and I use the same location every time. Since I rent so much I do not take the optional insurance, prepay for ga...

Alamo / unauthorized insurance charges

Pe

I rented a car from Alamo at the T F Green Airport in Rhode Island. I made an electronic reservation for the car, a GPS device for the week, and on my E-reservation chose NOT to have insurance coverage since I am covered by my own insurance. When I arrived to pick up the car, I was asked...

Alamo / took money from my account without authorization

Ab

I gave my bank details through alamo secure web site, and before i submitted i changed my mind and now after month i receive bank statement with 200 pound transaction has been made thats make me crazy dont now how to get back that money from them.

Alamo Rent A Car / fraud and lack of service!

Ar

Re: Alamo Rent a Car, I could not believe that your web site (aka your company) deceived me into believing I had a rental car lined up and ready to go via your online check-in service. I put in the “required” confidential information on your web site to include our debit card...

Alamo Car Rental - St. Louis, MO / I am being threaten to be turned into a collection agency

In October of 2006, I rented a car from Alamo in St. Louis for a short vacation I was taking with my 3 year old daughter. While on the vacation, we returned to our car after exploring the art museum. On the windshield of the rental car was a "parking violation" for expired registration/plates. I contacted...

Alamo Car Rental / beware! extra charges not included on quote!

Lu

Rented a car with Alamo after getting an online quote of $373.12 told them I didn't need any extra insurance cover but when I received the final bill I've been charged $1043!!!! This is because (apparently) I have no choice and had to take out the extra insurance even though...

Alamo Car Rental / no refund!

In the summer of 2005, my wife and I planned a trip to England, and booked a van rental for a couple of days through AutoReservation.com with Alamo car rentals, so that we could take friends of ours and our daughter and her boyfriend to the Isle of Wight. When we got to pick up the van in...

[Resolved] Alamo / aggressive manager

I recently went to the San Francisco airport Alamo. After waiting in-line for over a half-hour, the paperwork was completed and my wife and I went into the parking lot to get our car. They kept us stending in the parking lot for over 30 minutes, and it appeared that they did not have a car...