Menu
Write a review
File a complaint
Alamo Rent A Car

Alamo Rent A Car review: Pushing me to to rent from a shady car rent

U
Author of the review
2:20 am EST
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

#1588082245 confirmed on 17 October 2025 at WAW airport
Name Ugur Avcikurt . I walked to Alamo office . Employee told me that he can not rent me because I lack an International drivers licence. Then he said next door unknown car rental company would rent me with just my US Drivers licence that they don’t follow the rules. I checked and found an International driving permit site and paid on line and received electronic copy. He said he needs a physical drivers licence and said he is canceling my reservation rudely. I walk to National Car rental booth and they acceptedy online licence and rented me a car within minutes ( of course at a much higher rate)
My whole trip was planned on driving to a new cities and to already paid hotel reservations . The next door car rental company was a very unknown company and I found out they have very low satisfaction ratings and charge their customers imaginary damages after they return the car without damage.

Claimed loss: Unnecessary struggle, stress and 96$ for online drivers licence fee when it is 5 am in your home time . And paying higher daily rent fee .

Desired outcome: They should raise a warning for Americans that is easy to notice. I did not read the fine print of a few pages like most of the people. I rented cars in England , Ireland, Italy Spain , Netherlands before

Confidential Information Hidden: This section contains confidential information visible to verified Alamo Rent A Car representatives only. If you are affiliated with Alamo Rent A Car, please claim your business to access these details.

View 0 more photos
Alamo Rent A Car response
Dec 01, 2025 3:21 pm EST
Alamo Rent A Car customer support contacts
Address

600 Corporate Park Drive, Saint Louis, MN, 63105, US

Website

www.alamo.com

File a complaint Write a review
View all Alamo Rent A Car contacts
We would like to look into this further but need some more information. Please visit www.alamo.com/en/customer-support.html to contact us. Thanks. –Chris R.
0 comments
Add a comment

More Alamo Rent A Car reviews & complaints

Alamo Rent A Car - charges for damages we did not cause 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alamo Rent A Car - citation fees I was charged 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alamo Rent A Car - bogus damage! 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Alamo Rent A Car - Rental car damage scam 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alamo Rent A Car - Downgrading the car after damage the first one without refund, high bill for damage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alamo Rent A Car - charging my car extra
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alamo Rent A Car - alamo at copenhagen airport - lost iphone
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Alamo Rent A Car - No refund after breakdown
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alamo Rent A Car - Charged me for a service that I didn't use
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Alamo Rent A Car reviews and complaints
  1. Alamo Rent A Car Contacts

  2. Alamo Rent A Car phone numbers
    Click up if you have successfully reached Alamo Rent A Car by calling +1 (844) 354-6962 phone number 3 3 users reported that they have successfully reached Alamo Rent A Car by calling +1 (844) 354-6962 phone number Click down if you have unsuccessfully reached Alamo Rent A Car by calling +1 (844) 354-6962 phone number 3 3 users reported that they have UNsuccessfully reached Alamo Rent A Car by calling +1 (844) 354-6962 phone number
    Reservations
    Click up if you have successfully reached Alamo Rent A Car by calling +1 (844) 357-5138 phone number 3 3 users reported that they have successfully reached Alamo Rent A Car by calling +1 (844) 357-5138 phone number Click down if you have unsuccessfully reached Alamo Rent A Car by calling +1 (844) 357-5138 phone number 3 3 users reported that they have UNsuccessfully reached Alamo Rent A Car by calling +1 (844) 357-5138 phone number
    Customer Service
    Click up if you have successfully reached Alamo Rent A Car by calling +1 (855) 533-1197 phone number 3 3 users reported that they have successfully reached Alamo Rent A Car by calling +1 (855) 533-1197 phone number Click down if you have unsuccessfully reached Alamo Rent A Car by calling +1 (855) 533-1197 phone number 3 3 users reported that they have UNsuccessfully reached Alamo Rent A Car by calling +1 (855) 533-1197 phone number
    Alamo Insiders
    Click up if you have successfully reached Alamo Rent A Car by calling +1 (800) 651-1223 phone number 3 3 users reported that they have successfully reached Alamo Rent A Car by calling +1 (800) 651-1223 phone number Click down if you have unsuccessfully reached Alamo Rent A Car by calling +1 (800) 651-1223 phone number 3 3 users reported that they have UNsuccessfully reached Alamo Rent A Car by calling +1 (800) 651-1223 phone number
    Customers with Disabilities
    More phone numbers
  3. Alamo Rent A Car emails
  4. Alamo Rent A Car address
    600 Corporate Park Drive, Saint Louis, Minnesota, 63105, United States
  5. Alamo Rent A Car social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 03, 2025
  7. View all Alamo Rent A Car contacts
Alamo Rent A Car Category
Alamo Rent A Car is ranked 14 among 111 companies in the Vehicle Rental and Leasing category