Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible.
My account got frozen wile in trip over seas I just got new phone numbers from each of the representatives I talk with just forwarding from one to the other, as asked for supervisor been told I will get a call after her meeting that was never received, as called back been told she will not...
I sold a laptop on gumtree to a lady who used citibank to make the payment, seemed simply, she paid the money to them then once I confirmed that the item had been sent then I would get my money, although it didn't work like that, the last correspondence I had was a week ago explaining that...
I had made a payment of INR 21321.50 towards by due on Visa card ending 8907, yesterday using my kotak epayment. Which shows successfully in my Kotak App but the citi app doesn't show any payment which is alarming. Also I had called yesterday to check about the same and I was told that I...
In two dates, January third, January 4 amount of 50 dollars, amount of 37 dollars were declined to Kennedy Sopacded Center and Wallmart and the credit card number 5466160417633326, where the total balanced statement was payed on december 28.
After a phone call the agent want me to call...
I opened a new account and used deposit by cell phone for the first time. I accidentally grabbed the wrong check. I've called several times and bank refuses to cancel the deposit. They tell me I have to wait 7 business days to find out what will happen with this check. Until then, I cannot...
WORST CARDS, BANK, SERVICE, always have issues with purchases, cards always gets declined then approves the purchases days later. MAKES NO SENSE their system is terrible.
The customer service reps are incompetent people, who place words in your mouth, repeat you name a hundred times, dont...
11.29.18
Citi has mad the process nearly impossible to deal with.
I called last week to report my wife's death on our card (I was second). I was told the card would be immediately cancelled instead of of making me prime (AMEX had no problem). I requested an updated bill which I was told would...
My name is Stacey Tanner & my sister Kathleen Lindhout. We have been trying for 7 months now to get our inheritance from your bank from our deceased father Roswell Nolte. So far no one answers the phone, nor do they return messages. We are corresponding from Texas & Michigan & have only...
I am a Government Army Civilian and I have tried to get ahold of a customer service re for over 2 weeks using the 1-800-200-7056. NO ONE answered the phone for the past two weeks of trying (almost 2 hours on wait each time times at least 12 times) documented with my Program Account...
Branch manager who interviewed me was very racist. Her name is Wendy Miether Prush.
I feel like She has no heart. Judges the way how you look and makes fun of you and your religion. I don't know how can Citibank allow to have a worker, A branch manager like that. I myself feeling...
I've been a City bank member for over 15 years and in the past few years I have been treated very poorly. I'm a gold card member and should be treated with the utmost respect. there is an employee at this particular bank that has been very rude to me and unfortunately my wife and I have...
good afternoon, I had a charge on my account from this company in the amount of 74.94 back in June of 2018. I contacted Citi and disputed the charge and was issued a credit to may account, in August the charge again was taken out of my account, this time by the bank as they said after the...
In August of 2016 I opened a credit card account with Home Depot. At the time, my credit limit was $5, 000. I have never used the credit card. Yesterday, I received a message from Experian that Home Depot lowered my credit limit to $2500. Again, I never used the card. As a result of their...
I have been a customer of Citi Bank for over 20 years and on Monday Oct 29th I filled out an E document on line with Victoria Franco who is supposed to be a Brokerage Account Specialist on the Rapid Response Team for Citi Wealth Management and she told me everything would be processed with...
I called Citibank early am of 10/24. My car had gotten a boot and I called in a payment to remove the boot, which ended in my debit card being declined for security purposes. I understand fraud is very real and serious nowadays however, I believe you guys can figure out a better system. Bc...
Citibank has introduced a new verification service for Business Accounts, meant to better 'Know Your Costumer'
Using the US Government as reason, they want to update information - which is OK
After you answer an extensive questionnaire on the phone, you are supposed to pass more...
I have several complaints, which I will also be submitting to Costco Wholesale.
This is regarding the Costco Citi Card Visa.
1. As the office manager for my company, I am listed in the CITI Card account as an "Account Manager, " lacking a number of important powers with regards to the...
On 10/6/18 I called Citibank at 51-10 Metropolitan ave, NY to ask if a notary was available this date at the branch. They said yes and when I went there, the notary refused to notarize the paper saying she isn't have her stamp. Then i went to 89-50 164th street branch an the notary, Sharon...
VERY DISAPPOINTED: I applied almost one month ago, twice the card was not delivered, however all other communication with CitiBank had no problem coming through. I live in a safe area, the possibility of the card being stolen is minimal. Never had any problems receiving my mail.
Called CS...
Many years ago when i was in citi bank my manager name Florence in loans was biased to me there was such favourtism despite me trying my best but they did not appreciate my hard work despite my efforts they did not think i was good enough despite the fact i was young and good rapport with...
