Menu
Register
Write a review File a complaint
ABN AMRO Bank Customer Service Phone, Email, Contacts

ABN AMRO Bank
Reviews and Complaints

ABN AMRO Bank's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.abnamro.com

Learn how the rating is calculated

2.2 14 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ABN AMRO Bank Complaints 14

ComplaintsBoard
S
9:42 am EDT

ABN AMRO Bank Credit card

My Cibil Score has been disturbed because of the ABN Ambro Bank, Vidhan Sabha Marg, Lucknow-226001 Branch.

I was had an credit card account with ABN Ambro bank . I settled and closed that account 23 years ago. Mr.Sunil Pandey, the authorized bank personnel did all the needful settlement agreeing to remove unnecessary charges from the acccount & closing the account. I paid the said amount by cheque and then he insisted that I need to pay One Thousand in Cash which I Obviously did to settle things out. He assured me that I shall be receiving all the mail confirming that everything is settled in three days. which I didn't recieve. On Calling him, He assured me not to worry everything is done & then three years I received the call from bank for Non-Payment of pending amount. I went to bank and I was told Mr. Sunil Pandey is shifted from this branch. The, then authorized person heard the full story and confirmed that issue shall be resolved and I wont receive any calls. and I didn't recieve any calls. But again, after 20 years I recieved a call from kotak bank asking for payment. As anyone can guess we usually don't keep documents for 25 years once assurance that everything is settled & I heardly remember my account number. I told them the whole story and asked them to confirm the truth by account statement. But they are fixed to pressurize for payment.

Desired outcome: Account to be removed from cibil books

Read full review of ABN AMRO Bank
View 0 more photos
Hide full review
ComplaintsBoard
J
6:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ABN AMRO Bank international banking service

I am complaining about abnamro's intention to close my banking accounts in 6 months time contained in a letter dated in september 2018 which I only received 6 weeks later due to our slow postal service in south africa. I have been with the bank for over 50 years and my late dutch mother who use to receive her dutch military pension in respect of my dutch father who was killed serving the allied forces during the second world war. The letter we received from abn was very insensitive and provided no reason why we had to close our accounts which we have been very happy to operate all these years and for which we paid our fees. When I phoned the bank and spoke to officials I received mixed answers that. Range from concentrating just on the european market clients to money laundering and fraud.

At my age of nearly 80, it is difficult to relocate to another bank and a lot of money as I would have to travel in person to open up another account in holland. I appeal to management to reconsider their decision and allow me to continue banking with abnamro until at least I die. My name is jan hendrik meijer and my account number is [protected] and all these years I have done nothing wrong.

Read full review of ABN AMRO Bank
Hide full review
ComplaintsBoard
D
3:21 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I would like to draw your kind notice that once I was a credit card holder of ABN AMRO Bank. Recently some irregularities have come to my notice while applying for a house building loan. In course of verifying my CIBIL report they have noticed that my name is showing there as a defaulter and I feel that ABN AMRO Bank has intentionally made the mess way back...

Read full review of ABN AMRO Bank and 5 comments

Is ABN AMRO Bank Legit?

ABN AMRO Bank earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ABN AMRO Bank to be a trustworthy company. Although there's a 28% resolution rate for customer complaints, which deserves attention, ABN AMRO Bank is known for their high standards and safety. If you're thinking about dealing with ABN AMRO Bank, it's wise to check how they handle complaints.

We found clear and detailed contact information for ABN AMRO Bank. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of ABN AMRO Bank's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Abnamro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Abnamro.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for ABN AMRO Bank have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up ABN AMRO Bank and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with ABN AMRO Bank's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 28% of 0 complaints were resolved.
ComplaintsBoard
E
1:58 pm EDT

ABN AMRO Bank their behavior has changed, when the loan is almost at the last phase

I have a home loan with ABN AMRO bank since 2003 and this loan is ending in Sept 2009. I have been paying all my EMIs regularly. Since the last week I have been getting recovery calls and letters from the bank and they also sent a man called Anil Sharma to my residence in my absence. My loan ends soon and I really dont know why suddenly ABN AMRO is resorting to this highly unproffessional and derogatory behaviour. Everything was fine since the last 6 years and suddenly I am not sure why their behavior has changed, especially when the loan is almost at the last phase.

Read full review of ABN AMRO Bank and 1 comment
Hide full review
1 comment
Add a comment
M
M
Myway36
, US
Jun 03, 2016 8:21 am EDT

I am holding ABN AMRO gold Credit card (Which was given to me as a life time free card and afterwards they changed their words)

Once day I got call from Reliance Heath that I will get their mediclaim policy because they have tie up with ABM AMRO. They gave me details of policy and I told them please send me policy details on my postal address then ONLY I will decide whether to go with the policy. I never received any document from Reliance. Then even I forgot that I am supposed to get any documents from them.

2-3 months later I got call from ABN AMRO that I have to pay 9000 Rs for the policy and I was shocked because I never gave confirmation to policy. I tried all my efforts to cancel policy then policy has been canceled but still they want me to pay cancellation charges.

ComplaintsBoard
H
1:44 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ABN AMRO Bank harassing calls from recovery agency

I was having a credit card of abn amro bank and there was a mutual settlement with the bank I suppose 20 months back. the card was settled in three equated installments.
I paid the two installments on time but due to some reasons when I was going to pay the third installment the due date as per the settlement later was over.
So when the bank guy called me after a month I told the problem to him and asked him for a fresh settlement letter or a covering letter with regards to the matter of due date being over but he refused therefore I didn't pay the final installment. now they are demanding 3 times the amount mentioned in the settlement letter.
Now from last 4 months a guy (b. k. rai may be his telecalling name) is calling from a phone number i.e. [protected] and his behaviour is so atocratic that it seems we are living in 17th century and he is a representative of a nirankush badshah of 17th century.
Things were bearable till the time he was calling me but somehow he started calling on my aunt's landline number and started harassing my mother who is 65 years old.
I was forced to call police twice but his behaviour with a delhi police sub inspector was so rude that I felt there are some special powers given to a abn amro bank's recovery agents that they do not fear even police officers.
I am not having job right now and I continously told him that as soon as things will be settled in my life we will mutually settle th issue but till date he is repeating the same things a smentioned above
Pls save me from this atocrasy of a recovery agency's employee of abn amro bank.

Read full review of ABN AMRO Bank
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
2:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ABN AMRO Bank how abn amro services its corporate customers? a pathetic story.

This is what I wrote to abn corporate service department. the issue is still in not resolved state after filing i.e. june 1, 2009 : (I have doing numerous followups and very frustrated by abn people's attitude towards "making things happen". by the way, this also happens to abn's slogan after their merge with rbs : (

— forwarded message —
From:
Date: sat, aug 8, 2009 at 12:20 pm
Subject: how abn amro services its corporate customers? a pathetic story.
To: in. service. [protected]@in. abnamro.com
Cc: imran. javed. [protected]@in. abnamro.com

Hi,

Here is the summary of the problem that I have been having with abn amro.

I bought mf (portfolio having folio number 5013268/46 - ing optimix
Asset allocator multi manager fof scheme - divi) through abn
Representative for headstrong.
I sold this mf on may 4, 2009.
I filed a complaint on june 01, 2009 as redemption amount not received.
Complaint #r283200907033054, r2832009060115179, r283200906095686 (do
You know why you issued three reference numbers for the same issue?
You need to re-think on how you operate customer support system. may
Be you need to consult some it professional to take a look at your
Support system).
Dialog (email + phone) with customer support went on for more than two
Months with no sign of problem resolution from abn amro side.
While interacting with customer support, I realized that the support
Executives hardly take things seriously, do not carefully listen to
Customer's problem, lacks attention to details resulting to questions
On trying to understand problem again & again and most importantly
Lack of will to address the issue to the resolution.
Its now more than three months and I still did not receive my money.

So I am escalating the issue through this email and if this escalation
Does not solve the problem then I will have no choice to knock the
Doors of consumer court and notify the media (internet/tv/print) on
"how abn amro services its corporate customers?"

A frustrated and dissatisfied customer,
Rajesh gheware
Ps:
Cif number : 1427726

Read full review of ABN AMRO Bank
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
V
5:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ABN AMRO Bank fraud & harrasment

This is with regards to royal privilege club fee debit in to my captioned card.

In this regard I would like to inform you that one of abn's executive called me and told me the features of this offer as per below:

You will be getting two watches absolutely free (without any handling charges) with offer detail.
After that he told me about offer in detail.
Than he told me that you are going to receive all offer detail in written, first you need to read and when you feel its ok than call again customer care and confirm your booking for this offer and than finally bank will charge inr 4500/- against this offer.
I told ok but also told 3-4 times that this offer is not acceptable to me till I don’t receive watches and offer detail in written, he told ok, you will received shortly.

After all these conversation, on 10th of july 2009 abn bank charged inr 4500 + service tax, without any confirmation from my side, after 10-15 days I received a letter in which abn bank informed me that we have charged you inr 4500+service tax against above offer without my confirmation (even it was not acceptable to me at all).

When I received letter from bank, I called to customer care and made complain about this and requested to reverse immediately, somehow I made complain and confirmed by executive to get it reversed within 5/10 working days.

After some time, when I asked to abn's customer care about reversal, again they told me it will reversed soon, I called 4 to 5 times in last 2 months for confirmation about reversal of above charges but it not happened till today.

Due to this debit amount, my current month amount payable is become huge, which was not payable by me at all, accordingly I have paid inr 2468/- against my monthly emi, rest amount is against above unwanted offer fee.

Today I receive statement for this month in which you have charges late fee inr 650/- finance charges retail inr 182.24 & finance charges cash inr 0.04

The reversal of principle amount inr 4500/- + service tax has not yet made after 2 months of my request.

Now, due to overdue of my account their collection department calling me again and against and making harrasment to me.

Please do advise me in this matter

Regards
Vishwjeet maroti
[protected]

Read full review of ABN AMRO Bank and 3 comments
Hide full review
3 comments
Add a comment
M
M
mirza akmal
, US
Apr 22, 2018 9:52 am EDT

Hi Staff
my name is mirza akmal from switzerland.
last month i have start deal with to buy scrap fridge compressor with company (see in attachment)
i have payed (see in pdf ) still he dont attend my call .he send to me passport copy . you can see in attachment .
i have attach all my bank details and Netherlander bank details, i think this is a very serious case . why i inform you please help me
if you need more info from me please ask any time with mail r whatsup [protected] r call me
i will waiting your positive response
please read seriously my case
thanks

View 0 more photos
P
P
Puneet Singh
, IN
Oct 12, 2009 4:21 pm EDT

I have saving account with your bank.

My Debit card used to work fine ealier, few days back when i used it in one of the atm counter, it started giving the message that - the card is blocked please call the service provider. I am facing lot of inconvinience as i used to rely on the card itself for my daily transactions.

I need to know what procedure do i will need to follow. Do i will need to issue a new card for myself or the same card will start wokring. And also if i need new card, what is the procedure to do that.

Also in case of a scenario when all of the sudden card stops working, what are other ways to with draw money from account. As i have been trying to conntact the call center no given at the card, i am always getting it busy or it gets disconnected as soon after getting the ring. Is there any other no availabel if the customer want to talk to any customer care representative of your bank.

P
P
Prakash SB
, IN
Oct 02, 2009 6:07 am EDT

Similar problem occur to me also.

Hi Sir,

My Name is Prakash SB. And tis is reference to the Abn Amro Ticket number : [protected].

On March 31st I have purchased a Product form ABN Amro called SUPEREME PLUS OFFER NAVI MUMBAI on 31st March 2009 for Rs.5000/- and it has been told that I will get this product with in 15 days. But I didn’t receive the product till dated. I raised a concern to Customer care and they provide me ticket number which is mention in the above. When ever I called to the CC I will get the update that it will be dispatch again but till now I didn’t received any thing.

Now at last I planed to close the card because of frustration got from Customer care and the Abn Amro call's to pay due payment.

The main reason to no paying the amount is because of this product which is not received to me and I told to so many Abn Amro callers, but no use.

Now when I calculate the product charges till now including the Late fee + service charge + interest on product cost it will be equal to double of the amount all most.

Now I am requesting to revert back my product amount as well as revisal of the all the charges.

When I requested the same revisal of my amount to the Customer care they transfer to concern department and from Customer care when I asked for the revisal of my amount, they just respond me like I placed a request, then I asked when I will get my revisal they said " they don't know about that and even they don't know whether I will get the revisal also, I asked her name she told me SWETHA.

Now I feel Its a purely a Fraud from Abn Amro. They commit all the promises but they never follow.

If we didn't pay the amount then you will be harassed to pay the bill every day and you have to tell each and every caller about your problem.

As I can see lot of costumer are suffered from Abn Amro Product.

I request you to help me get my amount back.

Thanks,
Prakash

ComplaintsBoard
Z
4:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ABN AMRO Bank cheat and harassment

They informed me that, they will send a card were you will have unlimited purchase without any limitation, with 20 to 40 percent discount on every product, I refused for morethan a hour but they forced me to purchase just they stop the recorded conversaton and I was asked not to speak while pressing my cvv no in the mobile finally I agreed only after cancellation if not satisfied, but now they claim they have no cancellation for the product, the fee they charged me is 5460/-, I was genuine costomer for any bank that I have transaction now I am forced by them and now I have stopped pay ment from that day,

See the consumer fate

He has to under go all the terms and conditions for every products,

There are many easy way for payments but no way for cancellation if he dislikes

None of the system has an easy way for the costomer to over come this burdens

This bank has curved me to aragent maner of discusssing matters with any other product from any company,

Mostly I never buy any thing after this banks harassment.

I feel shame on this bank,

I will advise my 5000 friends in online with proof of documents not to deal with this bank,

Including realatives, and other friends.

Read full review of ABN AMRO Bank
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
12:29 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ABN AMRO Bank credit card amt

According to me, I need to pay only rs.14, 183.84/- but the latest statement shows that I need around 30, 000.00. I had already pointed out the facts in the customer care and launched complaint with the reference to this with the no.1696150 - customer care executive rajini. after that I gave the complaint again to the customer care executive mr. arul and the number is [protected] for which he told me that I will get call back within 24 hrs.

Till now I have not got any call from the banker.
Still after paying the outstanding amount promptly, I am penalized.

• there is no abn amro bank at coimbatore, so I pay through some agency for that you are debiting my account for late payment fee & finance charges for that again service tax etc…

• four times my account is debited for get set go offer and after so many discussions/calls to cust care, my account got reversed.

• for an already cleared emi worth rs. 2139/- it has shown till nov-08, for that difference amount we are charged interest, finance charges etc..,..

• I had not received statement for a couple of months for that I had launched complaints

• again for the reversal of charges I had made so many calls to customer care.

Really I am fed up with your card and people; I don’t want to continue and want to surrender the card.

Kindly do the needful immediately.

Read full review of ABN AMRO Bank
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
2:17 pm EDT

ABN AMRO Bank abm amron cheated

Hi I am a customer with abn amron bank, I was been cheated by the bank, I took smart cash the executive sold that loan and me offered 800aed samsung gift, when I went to shop to collect the gift, actual price is just 289aed I was really shocked seeing the worst camera, I remember that the agent promised me 800aed, I spoke to two more guys from abm amron bank, they told they can’t provide me promised 800aed gift, I am been cheated 500aed from the bank, the service form the bank is the worst I have ever, I want justice from the bank.

Note: all the conversation between me and agent is recorded; please help me to get back the promised 800aed.

Renold

Read full review of ABN AMRO Bank and 1 comment
Hide full review
1 comment
Add a comment
A
A
ANIL RAO
,
Nov 20, 2008 12:07 am EST

I wish to share my unpleasant experience with ABN amro bank and the way they are harrasing their clients.
I had taken a personal loan.Somwhere in July I wanted to preclose the account.I called up their executive and asked him to bring me the statement and tell me what is the amount to be paid for ensuring the account is closed.He did not bring the statement, when asked, I was told that I have to pay Rs18000/-for closing, for which I gave him the cheque.He assured me that he will send an NOC shortly, which never happened.Say after six months one of their executive called and asked me to pay Rs400/ enabling me to get the NOC, and she promised to send the same within half an hour, till date nothing has come.Thereafter I kept on receiving calls from this bank saying that, I have an outstanding payment of Rs.6000 plus inspite of telling them the facts they have argued.This problem was told to the bankers including their customer care departmen and legal department who kept on calling me.At last they agreed to collect Rs 3000 plus for which they did not agree.I was travelling with an advocate when one of the person called from so called department and when I asked them to talk to my advocate they raised a doublt and demanded that I should send them a copy of law certificate of my Advocate, which is too much.Finally without any choice I agreed to close the chapter, I frocefully agreed to pay Rs 1500/-and wash my hands.At this point of time people from various department called me about 50-60 times and kept on harrasing me.They told me that a person would come and collect the amount and handover a fax copy of the closure letter, but the person turned up without anything.Two days back when I was in meeting these people now and then called me asking me to pay the amount, which was not possible since I was away from my workplace.The worst part was one of their lady executive/Manager asked me why am I attending meetings when my profession does not hold meetings and I was telling a lie.One of her close relative is in service profession and he does not have meetings why should I have it.This is indeed very insulting.This rude behaviour of this bank staff only indicates their indecent attitude towards their customers.They treat their clients as some low class people or beggers.
I am very upset wiht this bank, if at all they have some concern towards humanity they shoould respond to this grivience or else we can take it for granted that this thier way of life.
I am sure somebody is listening.

ComplaintsBoard
P
11:20 am EDT

ABN AMRO Bank fraud and scam

I was receiving a call from bank again and again that they r providing me a credit card after telling no many times finally they convinced me and without my information they provided me 2 add on card 1 on my dadys name who is expired some years ago and mummy's name who is a simple house wife the cou8rier boy gave me one parcel and took sign 4 2 parcel which I was unknown of now the card is misused and they r claiming me 4 payment again and again the person who has used the card has made a cheque payment also I have made a complain to police and abn amro bank also no action has been taken and they r harassing me again an again 4 payment.

Read full review of ABN AMRO Bank and 3 comments
Hide full review
3 comments
Add a comment
S
S
Sharib Akhtar
, IN
Feb 16, 2010 8:59 am EST

An amount of 13330 has been debited from my account number 1393354 for which I never authorised. The deduction was done for an outstanding payment on my card number [protected]. Even after making that payment to that card. The money is blocked and neither it is reflecting on my card nor showing up in the account. I have been chasing them since last 15 days and they have registered various complaints under reference number 1131 and C282201002152369 but they are not able to provide any respite. I tried escalating as per thier escalation matrix but never heard back. Today I received an SMS that my issue is resolved whereas it has not been and when I called customer care, they disconnected the phone while taking down the details (5 times they did that once by Vishal from Noida and then Alok from Gurgaon)and no one is listening. Kindly intervene and assist and force them to pay for the inconvenience as well.
Thanks and Regards
Sharib Akhtar

M
M
Mohammed Irfan Dhabi
,
Oct 27, 2008 9:07 am EDT

I am a credit card holder for 4 credit cards with abn amro bank and have never delayed any payments. Recently I did not receive my statement & i was charged dhs. 149/- as late payment fees, as being a good customer paying all the dues on time after long discussions with the tele banking they denied my request to cancel the late payment fees and i had to pay it, again recently they charged me with the credit shield which i called the bank and they told me that it shall be reversed and i just have to pay the outstanding on my cards which i did, now again they charged me the credit shield + late payment fees 159/- each card and when called up the telebanking they refused for any consideration. I have already made the payments on this card but my advise to all the customers who would like to take credit card never ever go for ABN AMRO cards

A
A
Arun Chakravarthy
,
Dec 04, 2007 12:00 am EST

I am , assumingly, the most pathetically served credit card customers for ABN AMRO in UAE.

For the last 18 months, I could not access my card details thro call centers, and my several visits to ABN AMRO BANK in Dubai did not yield any results and only bad thing I did was to continue as a customer. I have over paid many a months because of the bank's mistakes for the simple reason that they do not still have access to my Card Details due to a non ending IT problem. Several times i was offered a reversal and not once I actually received and I ended up and ending up paying penalties month on month coz the executive says "make the payment and in two three days we shall ressolve and reverse it". I am searching for some one in the whole ABN AMRO system who could responsibly give me an explanation for this harassment.

For one last time I visited ABN AMRO a week ago and as usual and as per the instruction of your executive, Ms *********, I paid,a non spent 590 AED, which again I was promised a reversal and a call from Customer service two to three days ago and no one has called yet. I left voice mails but no response.

What did I do i deserve this worst treatment? This is by all means my last valid attempt to see if there is one responsible person in ABN who is bothered about customer service. I have no dues and I am going to close my card and for sure, would pass on this information to all my circles explaining the harassment I went thro.

Sadly with loads of pains,
Arun Chakravarthy.

ComplaintsBoard
L
12:00 am EST

ABN AMRO Bank harassments, very rude and impossible credit card payment collectors!

My mother who had a heart attack last october 2007 is slowly recovering from her illness. late last week, she received a long distance phone call from an arab man looking for me and telling her that I owe the bank money and I should pay back. he even told my mom that he will put me in jail. my mother was very upset and nervous for hearing this information. my mother is in makati medical center for mild stroke today. she was rushed to the hospital this morning by my daughter for mild heart stroke again. my mother is in the philippines and I am here in dubai. why do they have to call my mom in the philippines? today, my daughter called me and informed me that an abn-amro collector called again telling me to prepare 14,000+ aed to pay my dues for visa and al ameera. can somebody put a stop to all these harassments from abn-amro? their style of collecting and prompting people to pay is unreasonable. they can kill people with this way of collecting. I am still capable of settling the outstanding dues as I am still working in dubai. I see no logic for abn-amro to call my family back home just to get through to me when they almost have all the information as to where they can find me. they do not listen to reasons and they hunt people down like there is no tomorrow. they threaten people by telling them that the police will be after them and they cannot leave the country because the immigration department has been alerted. they threaten people by saying that they will speak with the managers about the non-paying employee then the employee will lose their job. how can that employee be able to pay them...

Read full review of ABN AMRO Bank and 5 comments
Hide full review
5 comments
Add a comment
R
R
R.V.V sagar
, IN
Jul 30, 2009 9:38 am EDT

They are forcing regarding credit card payment continuously while driving, taking food, in night times, evenings, from 24x7 all the credit card collection centre people giving.And also putting education cess, more additional interest are putting in my card.

Creating lot of problem and also putting unnecessary stress on the Credit card holder. I am a regular customer of ABN AMRO Credit card holder since 2007

So kindly do the needful action against the credit card collection centre payer. Don't give pressure on the Credit card holder.

Thanking you.

K
K
khurram farid
,
Sep 11, 2008 1:33 am EDT

dear sir,
i was apply for account & Credit card in ABN AMRO Bank through ur Sales Person Name: SUNDEEP Cell No: [protected].
Your sales person collect my appliction on 12 August 2008 and he was ask me that soon your account wil be open and soon you will recive ur credit card but sir i did not recive any credit card & any thing more. and sir also he is not attending my phone call.tel sir what is this...?

S
S
sanjay singhvi
,
Aug 28, 2008 8:37 am EDT

recently we purchased two reebok ms dhoni signature bags from the value section .within a week the straps of the bags started tearing.kindly see into the matter as soon as possible.pls reply on the below stated phone no-[protected]

J
J
joseph t
,
Feb 05, 2008 10:33 pm EST

The vodafone promotion pre-recorded calls received from morning 10 till night 9, is annoying, to say the least. The language is in kannada and it is a language that slaps one's ears with that THOMMBA THOMBADHU PAISE etc. Why dont the vodafone authorities stop this undue interference in the liberties of individuals. There is no scope for even venting one's anger as those are, as already said, pre-recorded calls! HELP HELP!

ZORBA.

R
R
Rio Johnes
,
Jan 04, 2008 8:51 pm EST

Buddy,

You should contact the Human Rights Organisation in the country you reside or to their offices which serve UAE.

I don't think Police will help you as they will support only the bank. The Bank have NO rights to contact your family back home in Philippines when you are present in the country from where you have taken the credit card/loan.

You may consult with a law firm on the right proceedings. I believe there is no Human Rights Organization in UAE.

I wish you all the best. I have gone thru these kinds of harassment a lot in my life. If you make the Bank aware that you have the right to contact foreign missions for help, they will stop harassing and assaulting you.

ComplaintsBoard
N
12:00 am EST

ABN AMRO Bank easy cash loan account-emi discrepencies

Dear sir,

Please find below pasted my first compaint letter copy. inspite of several correspondence to the bank
Till date abn amro bank not taken any action sort out this. but unfortunely they insisting to make payment for uncessarily charged on account.

With regards,

N. shreekanth

Sub: discrepancy in my easy cash account emi amount

With reference to the above subject, I would like to bring to your notice that I have been billed excess emi for the above referred easy cash account from my 7th emi billed on 10/07/07. regarding the same when I contacted to your helpline officer ms. priya on 23/07/07 she confirmed me that there is a error in software due to which excess emi amount (i. e. rs.3083.75) reflecting in my statement. she advised me to make the actual emi amount of rs.2497.00 only and the excess billed in my statement (i. e. rs.586.75) will be reversed in my next statement.

After all this communications when I received my next month statement dated: 10/08/07 as told to me the excess amount has been reversed, but once again my emi amount has been billed for rs.3055.10. regarding this once again when I contacted to your helpline mr. abhishek-customer relations officer he told me to make the actual emi amount of rs.2497.00 only & assured me that the same discrepancy will not be repeated in future billing and the error / discrepancy
Will be sorted out at the earliest.

But unfortunately when I received my subsequent month's statements i.e.10/09/07 & 10/10/07. I was surprised to see that same discrepancy is still continuing and on top of it I have been charged late fees of rs.458.27 + st-rs.56.64 and rs.600
+ st-rs.74.16 respectively. when I contacted your helpline service the same assurance I am getting what was told to me 4 months ago. I would like know is this the way of working in a leading "multinational bank"? and is there is
Any value for your "commitments made to the customers"? and I am very much eager know is there is any "responsible person is working in this bank"? I am extremely sorry to say all this, but the experience I had
With your bank making me to question the creditability of this bank.

Kindly requested to look into the matter and do the needful immediately without any further delay.

Yours truly,

N. srikanth.
Contact no : [protected]

Read full review of ABN AMRO Bank and 5 comments
Hide full review
5 comments
Add a comment
A
A
AmitVarma
, IN
Aug 19, 2009 5:26 am EDT

hmm, bad response. I am planning to cancel my credit card, coz i am heavily using it and doubt if someday i might be charged wrongly.

R
R
R.D.Hemanth Babu
,
Oct 06, 2008 4:06 am EDT

can I get my home loan emi statement from Apr'08 to Sep'08

M
M
Milin Manjrekar
,
Jul 05, 2008 12:31 am EDT

Dear sir,

This is regarding my credit card cash withdrawal of total Rs.16000/-, and my credit card no is [protected],
i took money on 2006 and i continiously paying every moth 1500 to 1600 to till this month in between i am paying 7000 after that they said that u have to Rs.23000/- i asked this person for the statement.
i calculate the amount which i paid till this month is 37000/- so what is the interest rate and what is the principle amount is pending because they are not giving me the statement so how could i know my status.
Every month of 1st they call me asking for money to aginst card, i asked them for statement they are refuse and only giving twomonths back statement.

what will i do in this case pl suggest me, and revert back me on this mail or my cell no.

Regards,
Milin Manjrekar,
[protected]

M
M
Munusamy Mohan Kumar
,
Apr 16, 2008 2:02 pm EDT

My debit card no is [protected]. This account was started at Bangalore and lost few month I am not activated. Now I am in Chennai and I have continue same saving account.

please help me to give the guide line for above.

C
C
Capt Bijoy Kumar Sharma
,
Apr 11, 2008 8:07 am EDT

I have sufered for last 2 yrs by taking home loan from ABNAMRO BANK.MY HOME LOAN ACC.NO...

ComplaintsBoard
V
12:00 am EST

ABN AMRO Bank discrepancies in credit card statement

Sir,
Sub: discrepancies in monthly statement.
Ref: credit card # [protected]-xxxx-8163.
With reference to the above I would like to bring to your notice the multiple discrepancies incorporated in my monthly statement by abn-amro bank. first of all, i’ve availed a loan of rs.19,400/- on 23rd may,2006 (easy cash # [protected]) and the emi was set to rs.1834/- for a period of 12 months. every month i’ve been tendering more the minimum amount due and the afore-mentioned emi was completed on may 2007. but the subsequent statements (i. e., from june 2007 statemnets), has been reflecting some unknown charges of rs.7100.87/-. since june 2007, i've been complaining to abn-amro bank and also sent several reminders but they did not respond to my complaints. moreover, in the month of september 2007, the bank has transferred a portion of my credit card outstanding into easypay for an amount of rs.39,033.19 without my consent. I brought the same to the notice of abn-amro, and the charges were reversed on 10/09/2007.
Again in the month of october 2007, the statement was reflecting rs.7100.87/- towards easypay principal balance. I brought the same to the notice of abn-amro customer care and the above charges were reversed on 11/10/2007 vide statement dated 08/11/2007.

The following are the summary details of november month statement.
Date transaction details balance
Opening balance rs.46,326.71
11/10 easy reversal-principal debit rs. 7,100.87 dr
11/10 easy reversal-principal credit rs.7,100.87 cr
24/10 payment received rs. 40,000.00
29/10 call a draft rs. 30,000.00
29/10 transfer to easypay rs. 30,000.00
08/11 easy cash emi 01/24 rs. 1,455.00
08/11 easy pay processing fee rs. 100.00
Finance charge - cash rs. 413.15
Service tax rs. 109.77

Total amount due rs. 8,404.63

As per my calculation the total amount due comes to rs.8,404.63 whereas the bank statement is reflecting it as rs. 15,505.50. also they have charged duplicate statement fee of rs.800/- on 09/11/2007 without my consent. I have availed internet banking facility from abn amro bank long ago. as a result, i've all copies of past 2 years statement. so the question of duplicate statement does not arise at all. now I don’t understand why the bank has charged duplicate statement fee. the abn-amro bank is adopting unfair practices in their business.

I kindly request the concerned authorities to look into the matter and initiate complaint against the bank.

V. venkat ram

Read full review of ABN AMRO Bank and 17 comments
Update by V.Venkat Ram
Nov 19, 2007 12:00 am EST

Sir,
sub: discrepancies in credit card statement.
ref: credit card # [protected]-xxxx-8163

With reference to the above, I would like to bring to your notice the discrepancies incorporated in my monthly credit card statement by abn-amro bank.

First of all, I had availed a loan of rs.19,400/- on 23rd may 2006 and the emi was set to rs.1834/- for a period of 12 months. the monthly emi of rs.1834/- is clubbed in credit card outstanding. as per the bank rule, a credit card holder is supposed to pay any amount between minimum amount due (mad) and total amount due (tad). those who opt for revolving credit facility (rcf) are supposed to pay atleast mad. my credit card monthly mad comprises of emi of rs.1834/- and 5% credit card outstanding. everymonth i’ve been tendering more than mad. moreover, I had never defaulted the monthly dues. the afore-mentioned emi was completed in may 2007. but the subsequent statements has been reflecting rs.7100.87/- as dues against the afore-mentioned emi. as i’ve effected more than mad every month, the question of rs.7100.87/- as dues does not arise at all. moreover, on 09/11/2007, the bank has charged rs.800/- towards duplicate statement fee which I never requested for. let me tell you that I had availed internet banking facility long ago. as a result, i’ve copies of past two years statements. but I don’t understand why the bank has levied charges.

I kindly request you to look into the matter and reverse the above charges.

V. vencut ram

Hide full review
17 comments
Add a comment
K
K
KASHI PRASAD TIWARI
,
Jun 15, 2016 7:23 am EDT

Dear sir,

We are hereby complaining against threat which is given by abn amro bank easy cash credit card loan executive. on 30.12.2007 a lady miss priyanka called me from no [protected], when I was driving at road and I told him that I will talked with you after reaching at home and when I was reached at home I received a miss call from same no. I called at this number because I know the no then that person whose name is priyanka, somebody taken the phone from miss priyanka and said his name abhishek, he abused me and that we called his person 4 times to do payment and didn’t pay him but actually we have not called his person even one time, then we both have long conversation he say he shoot me if I will not make the payment and say me if you have power to came at khajuri khas I say tell me the proper address and I will came but no adress given by him and one thing he said all the executive are in my pockets nodoby can do any thing mine if you complain the higher authorties of ececutives and he cutt disconect the phone. so I request you to kindly take necessary action against the person,

Pls replay eaalier to the needful

Regards

Kashi prasad tiwari
Loan a/c no [protected]

R
R
RAJ KUMAR ARORA
, IN
Jun 15, 2016 7:23 am EDT

Sir,
This is to inform u that I have received one titanium card ending 9876 and whereas one of the executives had called up and informed me that abn has merged with rbs so I will be getting a rbs card for the gold card held by me of your bank. after 15 days I received a card and when the envelope was opened there was this titanium card which was neither ordered nor asked by me. so, luckily the card was not activated by me & after another 7 days I recd. a message from your bank stating that the limit on the card has been reduced to rs.6000/-. now that I have shifted from my old residence ihave recd. a statement in feb. stating that there's outstanding of rs.4700/- on this card. now, when I alredy have nearly 10 gold lifetime free cards why should I pay for this card for which I have neither ordered nor asked and main thing is I don't use credit cards. hence it is requested to you to inform me where to send this card back as I will not pay anything for this card. if we can amicably sort out this problem it's fine otherwise I will be forced to take legal course against your bank. I hope u will take a serious note of this problem and will reimburse this amount in your books of account.

R
R
ravindra m.
, IN
Sep 02, 2010 11:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir,

This is regarding the credit card no [protected] of abn amro bank. the card was given under life time free rental scheme. I had stoped using the card since 2008. all the biils were settled in time prior to year 2008. I have also informed on their phon for cancelation of said card. now a days I had been receiving a call from their call centre for making payment. they are not mentioning the amout in their call.

I had also made corrospondence via mail in year 2007 - 08 and also received their confirmation that there is no oytsatnding to my card. unfortunatly the mail data has been lost due the curruption of my hard disk.

I need your guidance in the matter

Regards
Ravindar yende

G
G
GAURAV LUTHRA
,
May 08, 2008 3:39 am EDT

I have a cr card with abn amro bank and the bank has charged me with smart protection charges without my card being active. they are now wanting the payment, how is this possible when the card has not been used even once nor activated can the the charges apply. pls advice. thank you

K
K
KUMARAGURU
,
Apr 28, 2008 5:41 am EDT

Debit my a/c

A
A
Amit Dilip Sahasrabudhe
,
May 31, 2007 12:00 am EDT

Receiving calls continuously on mobile from abn amro bank for credit card offer.

H
H
harpreet
, IN
Aug 31, 2009 7:48 am EDT

Respected sir,
I am taking easy cash lone amount (47770.42) from your branch. I am pay all the installment of your branch. but your bank send me a letter with outstanding amount with 10176.97. I settle this amount in 4000/-according to your letter no lu22042009292 dated, april24, 2009. I pay this amount in two installment. I pay first installment date on 27/4/09 amount (2000) receipt no is luomin23576and second installment I pay date on 12/5/09 amount (2000) receipt no is luomin 24054. if you say I send u a copy of this settlement letter.
but your branch send me again a letter no /so2 [protected] dated on 19/08/09.in this letter your branch say that your latest credit detail has been updated on cibil.
I wants to ask u when I pay all the installments according to your condition then why your branch updated my credit detali to cibl.
I request u plz to check my account detail and to close the account.
thanking you,
harpreet singh

H
H
harishgp
, IN
Jul 11, 2009 2:05 am EDT

I am recieving calls from abn amro bank for last six months asking for some mary antony of madipakkam. I am living in alandur of chennai and even after telling the executives (even ladies) that I am no where connected with the lady they refer, they are still calling (even today one mr. karthik) and getting me disturbed the whole day. unfortunetly when I am out of office, the lady executives are annoying my wife as if she has done some big mistake by having the telephone number. if somebody has given false details about them to bank, why cannot they check while all their processing was done? why bank is making disturbance other public by making unwanted calles to other public? is this the way a bank should work?

A
A
ANIL KUMAR
, IN
Jan 29, 2009 12:32 am EST

Am having the credit card no. [protected] titanium issued on 05/08 valid intill 06/12. I can not use this card since this is not yet activated

My telephone # is [protected]

Anil kumar

E-mail id. is: ak63@airtelmail.in or sales@earldome.com

R
R
Ranjan Kumar Naik
,
Sep 29, 2008 10:41 pm EDT

I have applied to deactivate my credit card
I have also given an application at abn amro bank noida
Till now I have not got any response from you
Please tell me the status
My credit card no is [protected]

ABN AMRO Bank Reviews 0

Looks like ABN AMRO Bank has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent ABN AMRO Bank, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of ABN AMRO Bank complaint handling

ABN AMRO Bank reviews first appeared on Complaints Board on Nov 15, 2007. The latest review Credit card was posted on Jul 20, 2023. The latest complaint harassing calls from recovery agency was resolved on Mar 12, 2010. ABN AMRO Bank has an average consumer rating of 2 stars from 14 reviews. ABN AMRO Bank has resolved 4 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
1543 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ABN AMRO Bank Contacts

  2. ABN AMRO Bank phone numbers
    +31 203 831 164
    +31 203 831 164
    Click up if you have successfully reached ABN AMRO Bank by calling +31 203 831 164 phone number 0 0 users reported that they have successfully reached ABN AMRO Bank by calling +31 203 831 164 phone number Click down if you have unsuccessfully reached ABN AMRO Bank by calling +31 203 831 164 phone number 0 0 users reported that they have UNsuccessfully reached ABN AMRO Bank by calling +31 203 831 164 phone number
  3. ABN AMRO Bank emails
  4. ABN AMRO Bank address
    Gustav Mahlerlaan 10, Amsterdam, 1082PP, Netherlands
  5. ABN AMRO Bank social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
ABN AMRO Bank Category
ABN AMRO Bank is ranked 56 among 403 companies in the Banks category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.