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CB Banks Citibank Do not get a credit card from this company!!
Citibank

Citibank review: Do not get a credit card from this company!!

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5:40 pm EDT
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My son had a credit card from CITI and here is what they did to him. My son built his credit card rewards balance up to over $3000 and out of nowhere they canceled his card which I guess is not big deal, but they have a policy that if they do cancel your card, Citi will cancel all of your rewards.
Find a reputable bank to do business with. A local bank which is an actual brick and mortar is the best. Terrible company policies!

Recommendation: Dont chase after good rewards points from a company that can cancel them at any time like Citi Bank!!

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  1. Citibank Contacts

  2. Citibank phone numbers
    +1 (800) 285-3000
    +1 (800) 285-3000
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    4%
    Confidence score
    USA
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    11%
    Confidence score
    Mexico
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    Canada
    +54 11 4329 1772
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    100%
    Confidence score
    Argentina
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    100%
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    100%
    Confidence score
    Brazil
    +55 11 4009 3000
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    Brazil
    +57 1485 4000
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    100%
    Confidence score
    Colombia
    +593 2393 9043
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    100%
    Confidence score
    Ecuador
    +595 216 202 400
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    100%
    Confidence score
    Paraguay
    +51 1221 7000
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    100%
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    Peru
    +51 1215 2080
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    100%
    Confidence score
    Peru
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    100%
    Confidence score
    Peru
    +598 2198 7113
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    100%
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    Urugay
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    100%
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    Venezuela
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    100%
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    Venezuela
    More phone numbers
  3. Citibank emails
  4. Citibank address
    Citi, 388 Greenwich Street, New York, 10013, United States
  5. Citibank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 08, 2025
  7. View all Citibank contacts
Citibank Category
Citibank is ranked 58 among 414 companies in the Banks category