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Carl's Jr. Restaurants Customer Care Service

Carl's Jr. Restaurants LLC

6303 Carpinteria Ave.
United States - 93013

Customer Support Phone Numbers

+1 877 799 7827 25 10
Work days:
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM

Carl's Jr. Restaurants Complaints & Reviews

Carl's Jr. Restaurants / false advertising baby back rib sandwich

ctjacobs50 on May 26, 2017
5/25/2017 15236 Wallisville Rd, Houston, TX 77049 . I saw the commercial on television, thought that looks good! So I made it a point to go out of my way to get to a Carls Jr's specifically to order the Baby Back Rib Burger. $ 12 dollars later I'm at home and open the package up to eat...

Carl's Jr. Restaurants / drive thru

K.phipps on May 23, 2017
Pulled up to drive thru at 11:43 a.m. at the 12th street Carl's Jr. In Ogden, UT, placed my order of one single baby back rib burger, a small fry and small coke. It took till 12:08 to get my food and then they never gave me my drink. I get home and open up the burger and there is a 2 inch...

Carl's Jr. Restaurants / entire experience

sxysamm33 on May 23, 2017
To Whom it May Concern, I am writing this email in regard to my visit this afternoon to your restaurant. The store that I patronized was store #7516 at 6301 East Grant Road, Tucson, Arizona, 85715. I was in the drive though at 2:11 PM 5/22/2017 and my ticket number was 0157. I am writing to...

Carl's Jr. Restaurants / the new baby back rib hamburger.

Al your pal on May 13, 2017
I received a coupon in the mail. I ordered a baby back rib hamburger combo small. The girl asked me if I would like to have the half pound burger. I said sure why not. The bill came to $11.51. I was appalled. I asked if I would have not had the coupon that's what the bill would have been?...

Carls jr / rude manager

Maria sepulveda on May 9, 2017
I went thru your drive thru a couple days ago your manager Yareli S. had a terrible attitude I am very upset of the way she took my order as soon as I arrived to the speaker to place my order...when I got to the window she snatched my card out of my hands I am very unhappy of how all your managers have changed all of sudden you guys had friendly managers.

Carl's Jr. Restaurants / pricing on combo I ordered & manager's customer service

AccountKiller12345 on May 9, 2017
Date of Service: 5/9/17 at 12:30pm Store No.: 1100068 - 2092 SE Bristol St, Newport Beach, CA 92660 Manager: unknown name - Hispanic Heavyset Good-afternoon: Today I went through the drive thru at the Carl's Jr. location stated above. I ordered a small Western Bacon Cheeseburger Combo...

Carl's Jr. Riverdale, Utah / in line at drive thru, 4th car w/ no one behind.. employee tells me this was his last 3 customers... the 3 in front of me

dmekanic on May 9, 2017
I enquire as to the reason. He states that he is actually closed. I ask what time they close, he says 11 p. M.. I look at clock... Its 10:48. I ask what time does his clock say... He replies 10:51.. But these last 3 orders are big ones so thats why.. I ask"what do you mean thats why?"...

Carl's Jr. / service

Gerardo8281 on May 5, 2017
So it's 5 in the morning May 5 & my father & I are heading to work. We stop at the drive thru to order breakfast sandwiches. Usually the restaurant is well lit up, but today it looks closed. So when the women on the drive thru answers to take are order. She sounds like she barely woke up...

Carls jr / service

Kara87 on May 4, 2017
Me and my brother went to the Carls Jr the one on warms spring fremont, CA we then went to the drive through around 8:45 pm, we gave our debit card to pay our order, he then ask for our debit card again and said our card didnt went through so we hand our debit card again. My brother then...

Carl's Jr. / treatment of employees

Jess torres on May 4, 2017
It's really sad to see how General Manager Lae, in Hobbs New Mexico treats there employees. As an employee no one I know likes to be taken for granted... Sierra Rivera is a dedicated worker and busts her tail for you guys. She was demoted due to the fault of another General Manager Tim who...

Carl's Jr. / drive thru customer service

Cjeleza on May 4, 2017
Hi the employee working the drive thru at 2 AM at the Mira Mesa location (10745 Camino Ruiz, San Diego, CA 92126) on may 4th, 2017 did not accept my coupon to get free medium fries & a medium drink for buying ANY thickburger. The drive thru worker insisted they cannot honor it because it...

Carl's Jr. / service/food

Cassaundra Patterson on Apr 30, 2017
the Carl's Jr located at 9805 Carroll Canyon Rd, San Diego, CA 92131 is by far the most UNPROFESSIONAL establishment. This issue happened 4/29 from 932pm-946pm I was in the drive through and was waiting I start work at 10pm this lady at the drive through made me late with her chatter to...

Carl's Jr. / turkey burger

user1662259 on Apr 27, 2017
What happened to your turkey burger? It is the only thing that I like at your restaurant and it's the best now it's gone what the heck!! Please bring it back!!! It's really not fair to take it away. I don't eat beef and the turkey burger is the only thing I could eat and it made me feel...

Carl's Jr. / food order

serena vasquez on Apr 27, 2017
I went this night 4/27/17 around 9:20pm ordered 3 combos of 4 x 4, made me wait 20 min on this side for my order. But only received 7 spicy chickens, not what I ordered with no receipt. Employee gave me an bad attitude when she gave me the order, that I didn't order and was wrong. Also...

Carl's Jr. / employee at carl's jr's

Richardaob1152 on Apr 24, 2017
I had taken my son out for afternoon lunch at one your locations. While I was there the service was poor quality was unsatisfactory the environment was not welcomming. It took me 35min to receive my food. There was one cook on the line during a lunch rush. A lady in a black shirt going...

Carl's Jr. / store cleanliness, food taste

DemoPete on Apr 22, 2017
The carl's jr. At 10311 folsom blvd., rancho cordova, ca, in the past been a very nice place to eat, which we have for about 20 or so years. But not today. The store was filthy. Napkins and paper bags littered the floor behind the counter; salt packets littered the floor in the dining...

Carl's Jr. / all natural burger

Dtjuj on Apr 22, 2017
These # think it's funny to wrap all their burgers in lettuce with no buns I think these action should be grounds for termination they probably spit in the food or worse # off in it. I would recommend that everyone in kennewick have their food tested as there are some sic people working...

Carl's Jr. / food handling

Customer92064 on Apr 17, 2017
4-17-2017 around 8:00 p.m. I was a customer @ Carl's Jr. 9840 Carmel Mountain Rd. San Diego, CA 92129. I was so disgusted by the way these employees handle food. I witnessed an employee return from lunch break without even washing his hands going straight to the kitchen to prepare burgers with...

Carl's Jr. / unethical behavior

Quel003 on Apr 9, 2017
4/8/2017 My husband and I went to Carl's Junior Address: 1202 N 51st Ave, Phoenix AZ 85043 to purchase some food. We ordered our meals for ourselves and our children and when we approached the front we hand the cashier our debt card and he says " Oh our machines are in and out all day and...

Carl's Jr. / rude management

Jennifer Mcdonald xoxo on Apr 8, 2017
I came into your Beaumont, Texas location. I was with a large party and placed a large order. I think they were shorthanded but when we had a problem with our fries being cold the manager, Renee was very rude. She said she just cooked the fries but they were disgusting and clearly old. She was also being extremely unprofessional toward her coworker.

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