Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Carl's Jr. Restaurants Logo

Carl's Jr. Restaurants Customer Care Service

Carl's Jr. Restaurants LLC

6303 Carpinteria Ave.
United States - 93013

Customer Support Phone Numbers

+1 877 799 7827 49 15
Work days:
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM

Carl's Jr. Restaurants Complaints & Reviews

Carl's Jr. Restaurants / Drive-Thru Customer Service

Christy Dauley on Oct 19, 2017
Today I went through the drive-thru at the Carls Jr. on Goldenwest & Warner, I was at the end of my lunch break and needed grab a bite to eat. When I arrived at the window to pay she said my card didn't work. I asked her to try it again and maybe with a piece of paper, she put it in a...

Carl's Jr. Restaurants / Taquitos

Ron Ruba on Oct 19, 2017
I Just visited your Santa Ana location (2511 S Bristol St, Santa Ana, CA 92704) today 10/19/17 at approximately 12:30pm, and ordered the chicken quesadilla and 3 piece chicken taquitos. The quesadilla was OK (it would have been nice to know it had onions) but the taquitos... Well, two of...

Carl's Jr. Restaurants / drive-thru

Tina Elwess on Oct 15, 2017
I came through the drive-thru and it took me between 20 - 30 min to get through, there was only 4 cars ahead of me and 2 behind me backed out. It was ridiculous to wait that amount of time. I worked fast food before and I would have been in BIG trouble if I took that long. They could have...

Carl's Jr. Restaurants / charged 50 cents for water, refused to give a lid. talked with total disregard.

Sai Tallavarjula on Oct 12, 2017
Carl's Junior Restaurant 1101038 at 1051 El Camino Real, Sunnyvale, CA 94087. Date 10/12/2017; Time 12:59 PM Cashier Miguel A Order 592739 I purchased a medium Soda and asked for a water cup. She charged me $2.72 + Tax ($0.24) = $2.96 I asked why it is so high, she said water is 50 cent...

Carls Jr / french fries

Estevan f on Oct 12, 2017
I ordered the $5 all star meal and first thing I see is my fries thrown all inside the box. Then when I bit one it was unsalted, under cooked, and even found a fry that was light green. When i called the carls jr I got my order from the individual who answered told me thats how the frie...

Carl's Jr. Restaurants / the drive through service

Killian'snana on Oct 4, 2017
I just went by your drive thru speaker system and the man named Lance was the one on the other end. I did not see the bottom of the screen at the Time I ask him why the price was different from the coupon. He stated that's why it says $7.58 at the bottom. I apologized for being so stupid...

Carl's Jr. Restaurants / poor crew training for new employees and lack of [censor] lead.

AnonymousAdult on Sep 30, 2017
Hello my name is anonymous due to carl's jr doing a track record of employees I can't give out my name because it might compromise my job of working there under probation period. However this has happened to me numerous times in the last week. One day under the date 9/22/2017 around...

Carl's Jr. Restaurants / defamation of character

85432 on Sep 27, 2017
My name is mersedes l sherley. I am former employee and is filing a form of complaint against carol's jr in Idaho springs co.ive applied for numerous of jobs and the call backs I received were I didn't get hired bi Alex and jenne told them I was unreliable and wasn't a good worker, I...

Carl's Jr. Restaurants / terrible customer service & price

$$$!!!$$$ on Sep 27, 2017
75th & Cactus - Peoria, AZ. Only one in line (YEAH!) Ordered, pulled up to window. Looked at my car clock and it was 5:10PM. Sat and waited, and waited, and waited. A guy walked up and I thought he was going to assist me but just got something to drink and just stood there...looking at me. I...

Carl's Jr. Restaurants / grossly excessive wait at drive-thru

Jim Livingston on Sep 26, 2017
Today, I went to my local Carl's Jr. for a hamburger. I have been to Carl's Jr. many, MANY times in the past, including my new location in North Las Vegas, NV, Store# 8542. I am also a former employee of Carl's Jr. Corporate, when they were located in Anaheim, CA, and I worked in their IT...

Carl's Jr. Restaurants / poor customer service and lack of action from shift lead

Pernard on Sep 26, 2017
My husband had the worst customer service experience we had ever had not only did the cashier Sonja have an attitude, she threw his change on the corner and she proceeded to take and pass out six other orders that was behind his order, while his order sat in the window getting cold for...

Carl's Jr. Restaurants / horrible customer service!

Charlotte Dancy on Sep 25, 2017
My Daughter and I went to the Carl's Jr. here in Las Vegas, Nevada, Store #758. The first "Red Flag" should have been that the person working the drive thru window totally oblivious to anything that was going on. He couldn't answer any questions, continued to repeat wrong information...

Carl's Jr. Restaurants / employees

Jessika05 on Sep 19, 2017
Employees Irma Ramirez and Jessica Lopez were extremely rude and making a scene yelling stuff about someone else from the kitchen where both of them were at. Found that very disrespectful and non professional, and very childish especially since the other person was few feet away from them. I Will not be going to that store again, horrible service !

Carl's Jr. Restaurants / it was a fraud

Johnnylua on Sep 15, 2017
I feel I just get punk at carl jr #1100888 24901 Alicia parkway Laguna hills Ca 92691 Today 9/15/2017 at 6:12:58 pm I went to the store to buy a 1/2 bacon guac and the large strawberry lemonade I pay $2, 99 for my strawberry lemonade and my lemonade doesn't come with lemonade cashier name wa...

Carl's Jr. Restaurants / 20 minute drive thru time!!!

Tonya DABQUEEN Taylor on Sep 13, 2017
I had the displeasure of visiting your store #1100308 on 9-5-17 @ 8:01am (my arrival time into the drive thru. This is my daily route to work I am at this intersection at 8am). I was behind a white truck. I heard the guys order ahead of me and he was ordering something that sounded decent...

Carl's Jr. Restaurants / unethical behaviour

Sandra Chandler.1 on Sep 12, 2017
I worked at the Carls Jr on 95 and Lake Havasu turn off from July 26th 2017 to September 6th 2017 and their sure is a lot of " I DON'T CARE" attitude there. To hassle for me. When you have a G.M. that doesn't care and a Manger that shout alot that she is going to quite and a Lead Manger...

Carl's Jr. Restaurants / bug in my soda.

Idontlikebugs on Sep 10, 2017
I bought lunch at the Carl's Jr. on tomahawk and southern in Apache Junction, AZ. I finished my soda and opened the cup to dump out my ice when I saw a black something stuck to the inside of my cup. It was a flattened bug. It had to have been there before the soda was put in. This wa...

Carl's Jr. Restaurants / service

Cocoballz on Sep 7, 2017
Carls jr on 6th and virgle, 3005 W 6th St, Los Angeles, CA, 90057 My mom went throught drive thru late night at after 12am before 5am on 09/06/17 the hispanic lady working as a cashier there totally ignored my mom on the speaker phone, i dont know why but probably because my mom is asian and...

Carl's Jr. Restaurants / product and service

MJ 121 on Sep 6, 2017
I went to the Carl's Jr on 75 cactus innpeoria AZ. And the service was horrible. The gentleman Carlos tried to take my order. There was confusion in the order and I asked a breakfast burger combo and a biscuit and gravy combo. He re read it and said a monster biscuit combo and I corrected...

Carl's Jr. Restaurants / bad customer service and refused to make what I ordered

Jennfogarty on Sep 4, 2017
I have been eating at Carl's jr. My entire life I am 26 years old and for the last five years that I've worked in Del City I always go to the Carl's jr. On Sooner Road in Del city, oklahoma. Every time I have ever ordered a burger from Carl's jr. I have always gotten chili cheese frie...

Contact Us

Reply to