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Del Taco Complaints & Reviews

Del Taco / Poor service!

Au
Apr 19, 2019

Went to Del Taco i. Fullerton in corner of Euclid and Rosecrans today for lunch after my daughters surgery at St. Jude - we were starving! Waited in line forever! Then after we paid and told them several times no catchup.. just mild sauce please! We got our order - no receipt. When we...

Del Taco / Wrong Order

Ju
Apr 19, 2019

Went through the drive-thru 4/19/19 at 11:25 am, ordered a #5 small with Sprite light ice...the person cut me off before I even finished. Headed back to work and felt inside the bag. Hard tacos. Went back said I ordered soft, got new order went out to car & they were hamburger not chicken...

Del Taco / Service

Du
Apr 19, 2019

Hi I went to the 440 s vincent ave west covina del taco location tonight around 9:00 and I placed an orde for two shrimp tacos thru the drive thru. Went up to the pickup window and I had apologized to the cashier and asked the cashier if it was too late to not put the tarter sauce in the...

Del Taco / double burger and tacos

An
Apr 18, 2019

April 17, 2019 order #38 in Victorville, CA on &th St. 92395 store #0005 I ordered a double BURGER and hard tacos and medium fries. Not satisfied at all. The bread to my burger was rough and tasted unfresh. i also asked for no cheese on it. the hard tacos had barely anything in it n...

Del Taco / Employees Attitude and serving cold food!!!!

Du
Apr 18, 2019

Me and my family pulled into the drive thur at Location #0737. The employee miss Vazquez had a non welcoming tone in her voice . Very impolite tone. As I pay and grab my food at about 9:46am 4/18/19 you can tell the employee wasn't in the best mood... as we get home I bit into my burger...

Del Taco / poor customer service

Ne
Apr 17, 2019

Store number 75 in redlands ca i just wanted a vanilla shake and some cheese cake bites all i had was a 100 doller bill the lady in the front was very help full and tried to change it gor ne but said she didnt have change. She called the assit manager and she said" i wouldn't even take it...

Del Taco / hot sauce packets

Sj
Apr 14, 2019

Just a little concerned about the hot sauce packet colors and the mildness-spicy issue. Please watch this video for further explanation. To put is simply- typically the color of the sauce packets coordinates with the level of sauce spice. Orange then red then black, you've made orange the...

Del Taco / 5$ fave box

Da
Apr 10, 2019

I bit into the burrito and there was a piece of wire plastic inside the burrito, was pretty shocked. This is the del taco near my house and one that I've been going to for some time now and I have never had any kind of issues with them until now, this is actually really hazerdous and if it was a child that bit into this it could of been a lot worse.

Del Taco / hard taco

Sa
Apr 6, 2019

Refer to image, this is like the 3rd tome it's happened to me . I go and these tacos have no meat ! What is this ???? It was filled with lettuce and cheese the meat wasn't enough to fill a teaspoon!! This location is horrible and are always rushing! Is this how you guys serve customers????...

Del Taco / food and service

Si
Mar 5, 2019

I went in the drive thru first of all I waited behind the car in front of me for 10 mins. second there was no apology for the wait third my food took forever also. So, it happen to him and me Third when I was given my food I did not get the right hot sauce. Fourth my fries were cold. The...

Del Taco / food I ordered

Ja
Feb 20, 2019

At 4:39 am I ordered my food which was reg. Queso nachos and loaded queso fries with 4 doughnut bites. Mind you I was just released from the hospital so I needed to eat I was looking forward to fresh hot food and when I recurved the food it was no fresh at all the fries were not hot and...

Del Taco / no chocolate or strawberry shakes

Ke
Jan 31, 2019

Hi my name is kevin i eat at your resturant at least 2 to 3 times a week and for the last month +, the milk shake machine that makes chocolate & strawberry milk shakes has been broken!!!i love your milkshakes i think they are one of the best around the area, now that i know that, i will...

Del Taco / bone in my salad

Oc
Jan 23, 2019

Hi I had went to the Del Taco off of Lincoln and Rio Vista in Anaheim, CA and had purchased a chicken avocado Salad, it was very delicious until I had came across a big bone in the salad. I had cracked my tooth and very disappointed. if you freshly make or package already, it doesn't...

Del Taco / did not want to serve breakfast during breakfast hours

An
Jan 19, 2019

On the menu it says they serve breakfast from 11pm to 11am. I ordered 1 egg and cheese burrito for $2.89 at 11:44pm. The cashier replied that I could not have the burrito, even though it was within the breakfast hours, because the order before me ordered a chicken product. I clarified that...

Del Taco / pollo asadaa avocado bowl and wrong secondary meal and failure to act

Gu
Jan 14, 2019

On January 8th at 12:06 CST we visited the drive thru on NW Expressway in Oklahoma City OK 73132. This was our first Del Taco experience, and this store had just opened 8 days prior to our visit. I ordered the Pollo Asada Avocado bowl. 1) it was this short tiny dish and nothing like the...

Del Taco / danger in parking-lot.

Ra
Jan 10, 2019

At the Del Taco at: 2900 Westminster Ave Seal Beach, California 90740 (562) 596-8508 There is a damaged concrete parking stop near the store entrance. It has a length of rebar protruding about 12" long. I tripped on it this morning, and it was very painful. Please see that this is corrected...

Del Taco / food

Ch
Jan 8, 2019

A large group of friends all ate at the Del Taco located at 2112 S State College Blvd, Anaheim ca 92806 early Sunday am on Jan 6th after attending an event at Anaheim Stadium. All 10 of us shared 3 party packs consisting of bean n cheese burritos and tacos. All 10 of us have been very sick...

Del Taco / burrito

Su
Jan 5, 2019

A new Del Taco opened in my area. Very disappointed. Chicken burrito cold... Beef burrito very dry n mushy. They asked if l wanted sauce. I said yes please mild. For 2 large burritos l wss given 2 little packets of sauce. I had to get our my Taco Bell sauce collection. Tortillas wrapping...

Del Taco / person working register

Ch
Jan 4, 2019

She would not open the bathroom for me. She at first ignored me even though I had a newborn crying and a 2 yr old. Then after making me wait in line she pushed the buzzer for the bathroom but it was locked from the inside. I told her no one was answering in the bathroom and she said...

Del Taco / del beef burrito

Jo
Dec 28, 2018

There is a really long black hair in my burrito! Half way through it and, oh yuk! The order was wrong, they would only take cash, it took a long time, and there was a long black hair in my burrito. Del taco is terrible!!! I eat there all the time until now. This is just wrong!!! I feel...

Del Taco / drive thru order

Da
Dec 22, 2018

On 12/21/18 at 11:48 pm I went to The Del Taco in South Jordan, UT store #1184. I ordered a bean and cheese burrito and after several bites I felt something poking the roof of my mouth and scraping the back of my throat. I spit it out and was horrified to see a thorn with 3 sharp point...

Del Taco / store#0425

Al
Dec 20, 2018

My fiance Alexander Robertson went through the drive-thru December 19th 2018 at 10:48 p.m. his receipt number is order number 16. After taking his third bite into his second burrito he felt something sharp poke the roof of his mouth. He removed the food and saw what looks like a bull thorn...

Del Taco / poor food quality

Sc
Dec 13, 2018

On 12/12/18 I ordered hamburger and fries combo and not only were the fries not hot they seemed a bit stale. And the burger was also not hot. So I believe that the food was undercooked which gave me really bad stomach pain. This isn't the first time food from there made me sick. The last...

Del Taco / chicken burrito

Be
Dec 9, 2018

I wish to lodge a complaint against Jorge at the Iris/Perris restaurant; my husband ordered two Chicken burritos and your associate chose to put each menu item down separately, three times my husband told him what kind of burritos, he also tried to charge him over fifteen dollars at which my hubby complained was too much money, then he changed it!!

Del Taco / french fries

Ha
Dec 9, 2018

I am a 26 year old female that clearly doesn't have a beard or short hair. I was eating my fries and come across a shirt dark hair on my fries. I took photos. Bagged the hair. And called the Del taco. The young man who answered the phone was insanely rude. The manager was understanding and...

Del Taco / service.

Ca
Dec 8, 2018

8:00pm December 07, 2018. I have been purchasing fast food, quite a bit of it at Del Taco, for the last 55 years. I have never been denied a request for food from any of these restaurants under the premise that, "If I sell you this I'll get in trouble." I was in the drive thru...

Del Taco Store #0353 / complimenting exceptional del taco employees micayla and norma

Cu
Dec 6, 2018

Dear Customer Service Staff; This communications are to compliment several of your Del taco Employees for at store #0353 12/04/2018, as a matter of fact there are 3 Del Tao restaurants in the Orange County community that are my favorite places to eat Turkey Taco and Platos Dinners . However...

Del Taco / customer service

Wi
Dec 6, 2018

As A former fast food employee and current retail cashier I am absolutely stunned on how disrespectful their services here at this location. I went to the window and they charge me $18 just to say my card declined, and then told me to leave and started being rude and snapping and yelling...

Del Taco / food look spit on and bitten

In
Nov 29, 2018

I was in line to get quest loaded nachos and was asked if it was raining outside and it had just started to rain . The guy then said what can I get for you. Something wasn't right when the lady that was cooking the meal came out to see me and made a comment saying is it for this old guy ...

Del Taco / horrible service

Di
Nov 10, 2018

The 34528 16th Ave S, Federal Way, WA 98003 del taco is terribly mismanaged. overflowing garbage, slow service, dirty moldy soda machines. The managers were incompetent, and the store itself was very very very understaffed. From what I was told and could see the workers were doing job...

Del Taco / forgetting part of my order and no guacamole on 2 of carne asada fries.

Ci
Nov 10, 2018

Then I went in after drive thru and told them they forgot one carne asada fries and argued that didn't charge but the guy said back order and 3. The girls attitude towards me was very negative instead of admitting their mistake of not adding when I said very clear several times. Then the...

Del Taco / drive thru order

Je
Nov 3, 2018

At 10:12 pm on 11/2/2018 @ DEL TACO INC #967, 7519 Laguna Blvd Elk Grove, CA 95758 Order#88 We ordered through the drive thru late and the order was of poor quality. Tacos were extremely thin. All had very little lettuce, some had barely any meat, four had no tomatoes, just very...

Del Taco / Large order of french fries

Wa
Nov 2, 2018

I normally am not a complainer but the last few times I have gone to your restaurant in Lancaster California on E. Ave J zip 93535. I will order the Macho fries so my wife and I can share them. And the last few times they have not been full. I can understand you cannot over fill them but...

Del Taco / could not get my order correct!

Br
Oct 28, 2018

Been a long time fan of Del Taco. No more. The menu change really sucks and they deleted my favorite item: the basic Nachos item. But...that's not all of it. First off...I'm an idiot. I was so mad at the service folks that I just drove away and let $11.08 on the table for my incorrect order. I...

Del Taco / shorted food, no receipt, no change, laughed that I was just getting specials

Pu
Oct 23, 2018

Girl at Del Taco was laughing in the background that I was just getting the taco night specials. then she didn't give me any change and no receipt and said ok that's it thanks. It was only a penny change but I noticed she didn't seem to want to put my money in the cash register. I think...

Del Taco / the customer service

Ty
Oct 23, 2018

Six thirty this am I went through the drive through to get food after pulling a all nighter at work I was shocked at the price to start with 25.55 for two meals and 4 soft. 4 hard and donut bites. I got home and was looking fo the donuts but figured I find them underneath the tacos but...

Del Taco / shorted me change

Ca
Oct 22, 2018

Del taco located at 13701 Roscoe Blvd, Panorama City, CA has been a nightmare. I went to this drive through while on my way to get quarters for laundry, I got a lemonade just to get change for the quarter machine at my next stop. well, once I got to the quarter dispenser, I realized I wa...

Del Taco / taco

Ka
Oct 21, 2018

Order number 11. Del Taco store number1187. Alamogordo, NM Oct 21. 426 pm. Ordered 12 regular crispy tacos as I was expecting some family to come by for dinner and they had asked me to pick up a few tacos. The service was super fast and I was the only car in the drive through. There were...

Del Taco / store closed

Ha
Oct 17, 2018

The del taco on beach and Cerritos was closed at 12:11 when we showed up for another late night snack and it clearly states on apple maps says u close at 1:00am. On the trip about 10 minutes before I purchased a strawberry lemonade and it was given to me unstirred with all the syrup clumped at...

Del Taco / double del hamburger

7c
Oct 17, 2018

I haven't had a Double Del Hamburger for approximately 25-30 years. I ordered one because it is the ONLY Hamburger on the Menu. I was very disappointed with the burger! Not enough meat, I could barely taste the meat and it was very dry, mostly the bun! It tasted so bad, that I didn't even...