Carl's Jr. company logo
Carl's Jr.
reviews & complaints
Carl's Jr.
reviews & complaints

Learn how the rating is calculated

394 complaints
37 resolved 357 unresolved

Is this your company? Claim it and get a lot of features. Read more

ADVERTISIMENT

Carl's Jr. reviews & complaints 681 - 394

Carl's Jr. complaints 394

R
Oct 05, 2015

Carl's Jr. - commercials

I am not is n favor of your distasteful commercials...Your food at one time, was enough for myself to return, not any longer...How low can a fast food chain go? When your commercials are on i decide to do some surfing, leaves a bad taste in my mouth...Better hire a reputable commercial company to try to boost your image before it's too late...So sad your fill this is all your company has going for it...

Carl's Jr. - my hand got burn

My wife and I went to the Carl's junior on 9400 slauson ave in Pico Rivera CA. We were there around 11 am. We gave our order through the rice through. The girl at the window did not close the lid...

Read full review

Carl's Jr. - night manager

I went last night to Carl’s Jr. as I do every Monday night I am usually greeted by a friendly staff only this time I had to wait for at least 5 min before anyone noticed I was there. The young man...

Read full review
ADVERTISIMENT

Carl's Jr. - service and negligence

I have been to this establishment many times. I always order my three children the chicken star meal, and each time I ask for barbecue sauce and do not receive it. For the past 3-6 months thi...

Read full review

Carl's Jr. - fast food service

I love carl's jr and the food which I why I keep giving the bountiful location a chance but it is ridiculous. First off I have friends who worked there who smoked crystal meth behind the gated trash...

Read full review
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carl's Jr. - more guys

I really don't mind the mostly naked women in your commercials those ladies can do what they want!! I just think you dress the men like they are women from Pakistan!! At least you can see those...

Read full review

Carl's Jr. - obscenity

To Whom it May Concern, The Carl’s Jr. advertising campaign depicting women, suggestively posed, in various stages of undress is in violation of the Arizona Criminal Code §13-3501 “Obscenity” which...

Read full review
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carl's Jr. - horrible management

I hate this place with a passion!!! There management is horrible and everything is a joke to them!!! Long story short my order was messed up so I called in, my name was taken down and was promised a...

Read full review

Carl's Jr. - jesus

I went thru the drive-thru of my local carls jr. Where I was given bad service followed by disgusing old dry and beyond cold food. And they messed up very simple things on my order and didn't give me but 1 of 3 fries that came with the meals I ordered. I will not be coming back to eat here and will make sure to pass along the warning to friends and family to stay far away from this incompitant establishment.

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carl's Jr. - jalapeno burger

Terrible food!!! I am so so sooo disappointed. I am the chef for the s.D. Chargers and the s.D. Convention center. I go thru fast food maybe two times a year, but consider carl's jr the higher...

Read full review
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carl's Jr. - burnt, dry, no sauce, fish bone

At the drive-thru the employee asked me to try the new atlantic cod sandwich I said ok. When I got home I started eating, the sandwich was very dry and tasted like charcoal. It was burnt, not char...

Read full review
T
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carl's Jr. - food

Went to Carl's Jr. in Fowler, Ca. for lunch. Lately the food has been really bad. This last visit I got a side salad and turkey burger. As I began eating my salad I noticed there was a large piece of of the center of the lettuce head. Not edible; bad thing that's not the first I've form a salad like that from them. And why do you only get two cucumbers and one tomato? To make matters worse the burger was cold and the bun was smashed and stiff. Not good. Not going back.

L

I took my burger back because of the exact same reason- very soggy lettuce and smashed bun, it tasted like it was reheated in the microwave. When I brought the burger back to the counter to get another one, I noticed that the "cook" was taking about 12 pre-wrapped and cooked burgers out of the refrigerator! I asked if they premade and refrigerated that burgers, but she denied it. No one really spoke very good English- all Spanish speaking and were very hard to understand. The French fries were cold and very greasy. I will never go back to a Carls Jr. again. They have very low standards for a franchise. I used to really like their burgers.

K

I also had a bad "natural" burger. I was so looking forward to it!, But very bad! Also I ordered a Swiss and mushroom – but got something else? I must agree – it does seem like the food is going downhill! And yes, the comment above – I usually love the center of lettuce – but sometimes the center can be very pulpy and not crisp and juicy.

Seriously, have you never broken open a head of lettuce before? The center part is called the heart and it is as edible as the leaves. I can't believe anyone is this dumb.

Carl's Jr. - will not pay for my injuries

October 25, 2012. It was around 9am. I walked into a Carls Jr and the floor was slippery. I fell on my knee and caught myself with my hand. The management at Carls made no attempt to call an...

Read full review

Carl's Jr. - 2012 sexual commercial

The new Carl's Jr commercial is completely distasteful and needs to be removed. I am not the only one who feels this way. I have a two year old that does not need to see a sexually explicit image on a break from our family tv show. Meat being thrown onto the breast of a female does not make me want to go buy the new burger. I'm not overweight, but I'm not as "good-looking" as those girls, and frankly it pisses me off that I am compared to woman like that because of commercials like this one, from a supposedly family oriented restaurant.

Your commercials are in very bad taste as is the food. There is no need to have to have sexual commercials it is offensive to all
women even the models that are used they are very beautiful but to put yourself in that type of situation makes you seem bland
no respect for yourself. Be proud to be who you are and not what men want you to be just to sell hamburgers, your just another piece
of meat, and you know what happens to meat when it gets old, yep it gets thrown away. Don't let men have the upper hand, they are hogs with dirty little minds. Ladies stand up and respect yourself you will not be sorry. I will never eat there again and i will pass it on to other people. I'm even thinking of picketing in front of our local Carl's with many other people.

HANFORD, CA

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carl's Jr. - missing food in order

Again I just arrived home from picking up an order of food from Carl's Jr. in Menifee Ca. and I am missing food. This is not the first time this has happened. This time it was 3 chocolate cakes for...

Read full review
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carl's Jr. - advertising

What's up with the smutty ad campaign? First, we had a woman feeling up her sweaty body while eating a hamburger. Now we have young women with their butt cheeks hanging out the bottom of their shorts, touching their sweaty cleavage, and hinting at a chick-on-chick thing while the guys watch. This is a commercial for a fast food joint?

I've always been a liberal, live and let live kind of person, and I expect commercials to be stupid and annoying; these take it one step further and are ridiculously vulgar. They put the "junk" in junk food. No thanks.

Carl's Jr. - burgers no longer flame-broiled

the burgers are getting lame - the whole is the "flame-broiled" burger and the last several trips I've made (and there is no longer a close location to my home) I have gotten the warmed up burger...

Read full review
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carl's Jr. - management

To whom and may concern I am a worker from carls jr in Johnson drive in Ventura ca 93003 and I just need to say that I have a bad manager that treats the employes bad . She likes to humiliate all of...

Read full review
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carl's Jr. - two strikes and you are out.

OMAHA, NEBRASKA -- I am from the West Coast and I like carl's Jr. six dollar burgers every now and then. I found Hardee's looks like Carl's Jr stars. we like their famous stars and breakfast burgers.

1. My husband went there to try their breakfast burgers, he likes CArl's ones. Nope, the particular outlet did not have anything like that and the menu was very poor. He did not like that so he left.

2. I was driving by another location and decided to check it out.

More Reviews on Hardee:

Service of Food and Extreme Rudeness - Getting Food Prepared
Makes me hungry - commercial
Offensive TV commercial - new type of burger
NOT A child friendly restaurant! - Food Service
Disgraceful Commerical Regarding Selling Southwest Patty Melt

So I waws the only one who ordered the featured combo on the Window. I got a drink cup and got a sweet tea. My daughter does not like Carl's Jr anyway. So we just sat at the table close to the counter. We waited for my food while those who ordered about the same time and later were getting their orders. my number was red number while others' were white numbers. When my daughter saw that she thought something was wrong. Well, I thought maybe a little wait would not hurt.
Then, I saw the man who just ordered abd sat there got his order, it was too much. I just walked to the counter and gave my drink and told them that I was leaving. My daughter asked for refund. The manager? came to find out what was wrong with us. No order for 10 minutes and everyone around me were gewtting their orders and they did not know where my order was. Then, the manager asked me to show my receipt which turned out be hanging behind the counter. I could not show since I never received.

At that time, the man brought his tray and told them that he had gotten a wrong order. He suspected that he had gotten my order. The manager asked me if that was my order. What can I say? I did not want another wait if they cannot straight up our orders. I just asked for refund. I am not take another chance.

Poor man! He ate some fries not knowing that he got my order. He demanded his order and told them that he wanted exactly the same as he saw on the picture up on the board.
He was told that they did not have fries ready. So the manager offered him a big burger to compensate. He demanded he wanted everything at the same time.

I waws very disappointed with this experience and never to Hardee's. Other poeple might like Hardee's better than Carl's Jr. But our hometown Carl's Jr is much better on service and food.

Carl's Jr. - commercial/ advertising

Enough is Enough with the sexually explicit commercials on prime time television that small children are exposed to. My family and several of our friends have sworn off Carl's Jr. It's absolutely ridiculous that a fast food burger chain would have any sexually explicit commercials to begin with. Small children are subject to "soft porn" by a burger joint. Are you kidding me ? I personally would love to see the chain shut down if for nothing else, stupidity.

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
1  ...  17 18 19 20

Carl's Jr. Company contacts

Phone number

+1 877 799 7827

Website

www.carlsjr.com
ADVERTISIMENT