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Courtyard by Marriott Complaints & Reviews

Courtyard by Marriott - Florida, Panama City / false price advertising

jm brln on Aug 9, 2017

Went to Panama City Fl. a day early (July 28, 2017). We checked for a room to stay in for the night. Prices on the beach were 200 to 250 a night so we decided to stay on the outskirts of Panama City. We found a Courtyard by Marriott at 905 23rd Pl Panama City on the outskirts for $160 a night, we decided to stay there. When we checked in the attendant told us the room was $160 and with our Triple A discount we could have it for $130. My mistake was to put our receipt in my pocket without looking at it. After a week vacationing we returned home. Several days later I received my credit card...

Courtyard by Marriott - Florida, Fort Lauderdale / Mistreated Employee Slavery is Not Over


My mother has worked in housekeeping for over 20 years and she has been treated like she does not exist and often times like she is trash. My mother currently works for Marriott Courtyard on Fort Lauderdale Beach in Florida. Her current housekeeping supervisor Delilah Joseph has been mistreating her employees, with verbally aggressive tones, not allowing my mother and her Co-workers to take lunch breaks in a 8-10 hour work day, and has been docking the housekeepers time when she feels they have not cleaned enough rooms in a sufficient enough time. I believe that these women are being...

Courtyard by Marriott - Florida, Dania Beach / Charged an Additional Room Night


The writer is disputing the additional room charge and applicable fees of $83.00 for the following reasons: July 4, 2009 The writer registered a guest into the Courtyard Marriott, Fort Lauderdale Airport/Cruise Port with their Credit Card Authorization Form, copy attached, accompanied with a copy of her HSBC Mastercard and Florida driver’s license submitted by facsimile at their request for two nights. July 6, 2009 The writer collected the guest to travel to Fort Lauderdale/Hollywood International Airport to embark on his 6:30 a.m. flight to JFK, New York. July 8, 2009 The writer...

Courtyard by Marriott - Illinois, Chicago / Change Room Rate After Check-in


I made a hotel reservation to spend 2 nights ( 17 July-18 July, 2009) at the Courtyard Hotel using the Marriott Reservation line. I found a certificate at the Marriott website for a “Treat Yourself to a weekend Escape and a free 2nd night”. I confirmed with the reservation person that this was valid for my stay and he did. He said I just needed to print out the webpage and give it to the desk at check-in. At check-in I presented the certificate to the front desk. They called the “Marriott Rewards Hotel Resource Desk” and confirmed it was valid and would be honored. I...

Courtyard by Marriott / Stay away


I have a very important comment! The whole reason and purpose that I created an account on you tube is because Courtyard Marriott on Remount Rd. in Gastonia NC ***! Suck! ***! I was there on a trip with my fiancé and I was there for about 6 days. We traveled there on business. The day before I checked out of the hotel my fiancé hid my 3 very expensive rings in the room inside a black coffee cup on the sink. The most IMPORTANT of the 3 was a 5 thousand dollar diamond solitaire round cut with 6 prongs, a 1.11 carrot certified diamond, along with2 others. One of them was a blue...