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Fairfield Inn and Suites

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Fairfield Inn and Suites reviews first appeared on Complaints Board on Feb 6, 2007. The latest review Dirty room/ poor breakfast was posted on Jun 27, 2021. The latest complaint light fixture and light falling from the ceiling was resolved on Aug 09, 2018. Fairfield Inn and Suites has an average consumer rating of 1 stars from 107 reviews. Fairfield Inn and Suites has resolved 4 complaints.

Fairfield Inn and Suites Customer Service Contacts

10400 Ferwood Road
Bethesda, Florida
United States - 20817

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Fairfield Inn and Suites Complaints & Reviews

Fairfield Inn and SuitesDirty room/ poor breakfast

I am writing to report that I stayed in room 122 at Jonesboro Arkansas Fairfield Inn from Friday June 25 to Sunday June 27, 2021. I had to wipe out the drawers to put my clothes in there. And I had to wipe down the bathroom. Sink and toilet were not cleaned. Room wears not dusted.
Rooms are not being cleaned and with Covid going on that makes it even more dangerous.
Breakfast no dry cereal or fruit coffee was out several times. Guy running breakfast pants down a little and you could see his underwear. I do not want to see a mans underwear near food. A lady
with big eyelashes came from the back and made
her a plate and started eating and then fill a bag with food to take wIt's her.
Thank you Barbara Jones
[protected]@windstream.net

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    Apr 12, 2021

    Fairfield Inn and Suites — False advertising of hot breakfast

    It is not right to advertise free hot breakfast and then not have it. there was a to go breakfast that wa...

    Dec 29, 2020

    Fairfield Inn and Suites — Unsatisfactory stay

    Marriott Bonvoy Customer Service: December 29, 2020 To Whom it May Concern: I have been a member of Marriott...

    Oct 07, 2020

    Fairfield Inn and Suites — Injury at hotel

    9/16/2020 @ approximately 8:30-9:00pm in Wake Forest North Carolina I checked in to room 135. I went into...

    Jul 03, 2020

    Fairfield Inn & Suites — Room not properly cleaned

    We have spent many visits with the Marriott Hotels and have always been happy customers. You advertise...

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    May 20, 2020

    Fairfield Inn and Suites — I had not been sleeping good at all

    I stayed at the Utica, ny Fairfield by Marriott last nigh. I arrived late and really needed sleep. I had not...

    May 03, 2020

    Fairfield Inn and Suites — Hotel noises and guests

    I am staying at Fairfield Inn located in Niles, OH. It is almost 4:00am & I have slept a 1/2 hour! I am in...

    Mar 02, 2020

    Fairfield Inn and Suites — Problem with Refund due to being kicked out 5 hours after checking in.

    Hello, I reserved a room from 2/28 to 3/1. I checked in on 2/28 aroung 6pm. My daughter and her cousin were...

    Jan 13, 2020

    Fairfield Inn and Suites — hot tub, pool and breakfast microwave

    We have always stayed at the above location with no major problems until a Friday, January 10th. The hot tub...

    Nov 24, 2019

    Fairfield Inn and Suites — our 2 day stay 11/19-20/ 2019

    While our experiences have typically been good with Fairfield Properties, our last stay completely debunked...

    Oct 10, 2019

    Fairfield Inn & Suites by Marriott Charlotte Matthews — new management has a severe problem with an army veteran receiving orders from amazon.com!

    New Management states to me as an Army Veteran that I can willing spend cash money, up to $1000 or more for a...

    Aug 27, 2019

    Fairfield Inn and Suites — smoking fee

    We sat outside drinking beer and smoking cigarettes around the firepit with relatives we were in town to...

    Santee
    Aug 19, 2019

    Fairfield Inn and Suites — Dangerous use of a secondary container left in a guests room.

    To whom it may concern: Recently my husband and I stayed at the Fairfield by Marriott, St Petersburg...

    Fairfield Inn and Suitesroom and housekeeping

    Should have known there would be a problem with the room when we saw the ear plugs. The room assigned to us was on the the 3rd floor by the freeway and it was very noisy. We asked for a quieter room and we're asked to check out a room on floor 2. We checked it out and it was just as bad. We had to settle on a room on the 3rd floor down from the freeway. The room was ok the pillows were awful way to soft and the bed was not to comfortable as well. We also found leftovers in the fridge.

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      Aug 05, 2019

      Fairfield Inn and Suites — complaint on my former manager, deborah wall

      I was an employee of Fairfield Inn Marriott as of August 2nd 2019. On August 1st 2019, I was told by the...

      Fairfield Inn and Suitesunauthorized credit card charges

      I was given a case number and would like to see where this stands. The case number is [protected]. There was an unauthorized room charge on my credit card. I have tried many, many times to contact the Fairfield Inn and Suites, Indianapolis East, Indianapolis, IN. I have talked to Tiffany Braud, submitted all the documentation she requested and still cannot get this credited back to the credit card used. I need to get this resolved.

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        Fairfield Inn and Suitescustomer service

        In April I stay at Fairfield Inn in Boca and unfortunately I fell. Went to the front desk only to be told that their was no manager on duty. Also no accident report forms. The man in charge went outside to see where I fell, rather than offering me assistance. Thank God for the young lady at the desk who inquired if she could do anything for me and got me ice. The two following days of my stay, not once did anyone knock on my door and ask how I was doing or ask if there was anything they could assist me with.
        "Your customer service program definitely needs addressing."
        My experience with Fairfield Inn was unacceptable. Just send the info to you insurance company isn't the way to handle such problems.

        Disappointed,
        Eleanor DeLucia

        customer service
        customer service
        customer service

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          Jun 22, 2019

          Fairfield Inn and Suites — room

          Booked a suite for 5 adults. The room only held 4. The ignorant woman at the desk said they had nothing...

          Fairfield Inn and Suiteshotel manager kaley chulvick, scranton fairfield inn, dickson city, pa

          I posted a negative review about a recent stay at the Dickson City, PA, Fairfield Inn. General Manager Kaley Chulvick contacted me via email on May 1, 2019, regarding the review: she minimized the problems I experienced, quoted corporate talking points, refused to accept any responsibility for the difficulties I encountered, and, when I asked that the communication dialog be ended, continued to contact me with useless offers of Bonvoy points. She refused to supply the name and contact information of her immediate superior.
          I simply request that this manager be instructed to stop harassing me via electronic or any other means. Any other disciplinary action is, of course, at the discretion of the company.
          My decision to never again use another Marriott property stands.
          (I would attach the email stream here, but there does not seem to be any logical way to do so.)

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            Mar 23, 2019

            Fairfield Inn and Suites — no blackout curtains

            We were given a Room on the 3rd floor facing the parking lot I tried to pull the curtains. That is when I...

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