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Marriott International Customer Service Contacts

2025 Convention Center Way
Ontario, California
United States - 91764 is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Marriott International Customer Service. Initial Marriott International complaints should be directed to their team directly. You can find contact details for Marriott International above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Marriott International. Discuss the issues you have had with Marriott International and work with their customer service team to find a resolution.

Complaints & Reviews

Nov 28, 2020

Marriott International — I had a work injury

I'm writing to you after suffering and stubbornness from the hotel management was working for A...

Aug 17, 2020

Marriott International — Service at residence inn, lexington city center

While staying at the Marriott Residence Inn, Lexington City Center in Aug 2020, I Realized the internet wa...

Marriott InternationalRegarding my experience certificate

Hii I m raising this complain against westin marriott hotel kolkata rajarhat. I m working as a food and beverage associate from 15- july 2019 and I quite my job on 14-feb-2020 (7months). And at the time of resigning my hr told me that you get your experience certificate after completion of this process and it takes a month. But till
Now a date I don't get my experience certificate. And if I m trying to call they don't always tell it take more time.

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    Jul 28, 2020

    Marriott — Downtown Waterfront Hotel

    The Marriott Hotel on the waterfront in downtown Portland, Oregon is renting rooms to federal officer...

    Jun 08, 2020

    Marriott International — Terrible service, a last minute cancellation from the hotel, hung up by front desk staff

    I called and booked directly with marriott for less than a week in june. Received a confirmation and looking...

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    May 04, 2020

    Marriott International — Lies from management

    My name is A. Stovall I been with marriott for 20 yrs. I recently went back to the courtyard north phoenix. I...

    Marriott InternationalI have a complaint about my department Schedule.

    I work for the Service Express department at the Westin Copley Place hotel in Boston, Mass. My department is non-union. Recently We were told my boss that they were going to cut our hours due to the outbreak. But they cut the hours of only the last 3 people on the bottom of the schedule. I lost 3 days, my another co-worker lost 4 days and the one bottom of the schedule's name is not even on the Schedule. It feels like the people on the bottom of the Schedules gets punished. It's not fair. They should cut at least little bit of hours from every one. Why only the last three? Please someone explain.

    I have a complaint about my department Schedule.

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      • Updated by Shanthi Rao · Mar 07, 2020

        Please delete my message. I think I've sent it to the Customer complaints. I do apologize. Thanks.

      Mar 05, 2020

      The Westin Ottawa — Reservation

      On Feb.19/20, the Director of Operations from The Westin Ottawa, Peer-Christian Fritz, contacted me to...

      Feb 16, 2020

      Courtyard by Marriott — Double charging

      When I arrived they told me that they were going to put a hold of $20 on my card for incidentals. Now I left...

      Le Meridien Hotel Putrajaya Malaysiamisrepresentation and deceit

      I booked into Le Meridien Hotel for my wedding anniversary. I am a 63 years old man. Little did I realise the nasty surprise at the end of my hotel stay. we stayed for 3 days 17, 18, 19th January 2020. on the 19th we went to the checkout counter at the club lounge and were held back on returning the room keys. earlier we had given a deposit of $1000 strange. normally for mariott bonvoy hotels it is $1. there the bombshell dropped. we can only get back our deposit - room stay. my wife was angry. aren't we being charged double? Did not we pay last year. November 2019. you see the hotel never charged our credit card. I was really angry. 😠😡 If this was the case I could have gone to another hotel. I could have cancelled also. won't you readers feel angry and cheated? You definitely would! I want you readers to boycott this hotel, Le Meridien or cancel your bookings especially those in Malaysia.

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        Dec 12, 2019

        Protea Hotel Mahikeng — my was dented in the protea hotel mahikeng premises while I spent the night there.

        I had booked from 04/12/2019 t0 the 08/12/2019. On the morning of Saturday, I found my car had a dent which I...

        Dec 03, 2019

        Marriott International — my family experience much frustration, humiliation and inconvenience during the check in for our recent stay.

        We made our reservations anticipating a wonderful family thanksgiving to celebrate with 85 family member...

        Oct 09, 2019

        Marriott International — double credit card charge

        Date of the incident - 06OCT2019 Client Jose Manuel Romão Neto, coming from Portugal I am traveling in work...

        Aug 31, 2019

        Moxy Downtown NYC Hotel — poor service at hotel

        On your website,, it says this the Moxy Downtown NYC Hotel provides daily housekeeping. However, a...

        Aug 20, 2019

        Marriott International — trato de empleado no es justo

        Empecé trabajando en Fairfield and suites Tabasco cuando fue que me uni a Marriott para trabajar, trabaje...

        Aug 08, 2019

        The Philadelphia 201 Hotel in Philadelphia, PA — the philadelphia 201 hotel in philadelphia, pa

        Subject: Our Stay at the Philadelphia Hotel May 10-13, 2019. Normally, I do not provide this kind of feedback...

        Jul 22, 2019

        Ajman Saray Luxury Collection — accommodation differences hotel staff our accommodation manager

        We had request even he is not listen he just supports his philipon staff he put small room two staff even we...

        Jul 19, 2019

        Courtyard by Marriot — telephone charges... unethical behaviour...

        My family and I were staying at the Marriot on Presidential Blvd. in Philadelphia Pa. We were there for...

        Jul 09, 2019

        Marriott International — employee firing

        Hope all is well. Dianne Palmer a 73 yr old woman of African American decent; who also happens to be my...

        Jun 30, 2019

        Sheraton Vistana Resort — unanswered certified letter

        the following was sent certified mail and to date we have received no response from this facility good way to...

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