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Marriott International Complaints & Reviews

Courtyard by Marriott — Double charging

When I arrived they told me that they were going to put a hold of $20 on my card for incidentals. Now I left the next morn, then said it would be returned to my card. Instead 2...

Bettendorf Hotels  · Feb 16, 2020

Le Meridien Hotel Putrajaya Malaysia — misrepresentation and deceit

I booked into Le Meridien Hotel for my wedding anniversary. I am a 63 years old man. Little did I realise the nasty surprise at the end of my hotel stay. we stayed for 3 days 17...

Hotels  · Jan 21, 2020

Protea Hotel Mahikeng — my was dented in the protea hotel mahikeng premises while I spent the night there.

I had booked from 04/12/2019 t0 the 08/12/2019. On the morning of Saturday, I found my car had a dent which I reported but to date I have received no help as to whose car caused...

Cars, Parts & Vehicles  · Dec 12, 2019

Marriott International — my family experience much frustration, humiliation and inconvenience during the check in for our recent stay.

40526 We made our reservations anticipating a wonderful family thanksgiving to celebrate with 85 family members gathered from across the country in New Orleans La. We booked two room...

Hotels  · Dec 03, 2019

Marriott International — double credit card charge

Date of the incident - 06OCT2019 Client Jose Manuel Romão Neto, coming from Portugal I am traveling in work coming to an hotel already pre-paid by the travel agency working with...

Boston Hotels  · Oct 09, 2019

Moxy Downtown NYC Hotel — poor service at hotel

654084 On your website, Hotels.com, it says this the Moxy Downtown NYC Hotel provides daily housekeeping. However, a worker at the hotel, Giovanni Medrano, said that this hotel is a...

New York Hotels  · Aug 31, 2019

Marriott International — trato de empleado no es justo

Empecé trabajando en Fairfield and suites Tabasco cuando fue que me uni a Marriott para trabajar, trabaje como auditor nocturno, ahí todo bien excepto que algunas personas con...

Hotels  · Aug 20, 2019

The Philadelphia 201 Hotel in Philadelphia, PA — the philadelphia 201 hotel in philadelphia, pa

Subject: Our Stay at the Philadelphia Hotel May 10-13, 2019. Normally, I do not provide this kind of feedback to any type of business or establishment. However I need to provide...

Philadelphia Hotels  · Aug 08, 2019

Ajman Saray Luxury Collection — accommodation differences hotel staff our accommodation manager

We had request even he is not listen he just supports his philipon staff he put small room two staff even we can't choose ourself which we can stay together if we request he...

Hotels  · Jul 22, 2019

Courtyard by Marriot — telephone charges... unethical behaviour...

My family and I were staying at the Marriot on Presidential Blvd. in Philadelphia Pa. We were there for several months due to plumbing and restoration services at our home. Our...

Philadelphia Hotels  · Jul 19, 2019

Marriott International — employee firing

Hope all is well. Dianne Palmer a 73 yr old woman of African American decent; who also happens to be my mother. Was fired this past Friday by the New York Marriott Financial...

Hotels  · Jul 09, 2019

Sheraton Vistana Resort — unanswered certified letter

650896 the following was sent certified mail and to date we have received no response from this facility good way to represent the Company. it leaves a lot to be desired Sheraton...

Orlando Other  · Jun 30, 2019

Marriott International — my department manager

Dear sir/mam Mahammad Raziq Working in aloft alain United Arab emerts As a shift TECHNICIAN Eomplaiment id 78 I worked stegenberger jurman hospitality infive star hotel in...

Hotels  · Jun 19, 2019

Marriott International — hotel reservation services/elite services

I am sorry and saddened to have to report a situation that occurred with Marriot Bonvoy reservation services. I was misled to thinking that they were offering me help with a...

Hotels  · May 30, 2019

Marriott International — my paycheck was deposited and I never set up direct deposit

My My name is iffitah Humphrey and i work at the aloft and element hotel on 2333 w.mockingbird lane and i got my pay check today and it said that it has been deposited into an...

Hotels  · May 24, 2019

Marriott International — commission not given to travel agent

Dear Team I owner of Memorable Holidays, i have come across the most Fraud Marriort Franchise, which is Marriort Jaislmer, Mr Mohit Chaturdvedi and Mr Udit Bagai Have cheated...

Hotels  · May 07, 2019

Marriott International — oshun soderberg

Oshun Soderberg recently was transferred to LA Live as the Director of In Room Dining. She got this and all of her previous promotions because of a sexual relationship with the...

Hotels  · May 04, 2019

Sheraton Mesa hotel at Wrigleyville — check in

We arrived at the facility at 4:30 pm and were told that there are no rooms available because housekeeping is behind. It is now 5: 30 P.M and we are still waiting. I find thi...

Mesa Family & Relationships  · Apr 27, 2019

Marriott International — work from home scam

I was contacted online by someone claiming to be from Marriott International, on 4/6/2019, about a remote, work from home, opportunity. He would only interview me in Google...

Hotels  · Apr 13, 2019

Marriott International — promotion of 70%

I want to bring to the attention of my viewers the trick of the 70% discount on hotel and apartment stay. you may think marriot vacation club and its affiliates is very generou...

Hotels  · Apr 12, 2019

Marriott International — double booking

When I arrived at the Mariott Puerto Vallarta I was told I had two reservations for 12-14-18. I paid in advance for the booking on Hotels.com. I told her there was a mistake and...

Hotels  · Apr 08, 2019

Marriott International — unprofessional/rude staff

I wanted to share with you that I just left an interview hyperventilating and in tears after one of the managers sat and degraded me for 20 minutes. I was called in for an...

Somerset Hotels  · Mar 28, 2019

Marriott International — associate treatment

We are the employee of jw.marriott hotel jakarta were working in fear. Our management here enforce the new regulation for all the employee. Every person received the warning...

Employees  · Mar 26, 2019

Marriott International — cancellation policy

I was booked for a stay at the Richmond Marriott on 500 E Broad St, with a checkin date of 2/26/2019. My job was changed the day before and I had to report to a different job. I...

Hotels  · Mar 08, 2019

Marriott International — case #[protected]

I have been on the phone 2 hours on this issue and I AM BEYOND UPSET. I booked travel to the Tampa Bay Westin for February 8 to February 11 for my sister's birthday. The...

Hotels  · Jan 24, 2019

Marriott International — attitude of sales manager at fairfield marriott in coimbatore

Hi there I am Sathya from Singapore a Marriott club member I frequent Marriott tangs in Singapore and all the other hotels owned by Marriott. I made a trip to Coimbatore to se my...

Other  · Jan 23, 2019

Marriott International — barista at courtyard marriott bentonville arkansas

I prefer to remain anonymous as the following information left my family in such distress I would like to inform the company and following allow the experience to no longer...

Protea Hotel Marriott Umhlanga Palm Boulevard — booking

I booked two rooms from 03 to 07 January 2019 at a cost of R18 000. On arrival at the hotel, I only got one family apartment while there was five of us at the hotel. We had to...

Hotels  · Jan 04, 2019

Marriott International — impossible customer service

I am attending an event in Dearborn on Feb 1. Communication from the event host informed me of a block of rooms available for attendees at the Dearborn Inn. It is now two month...

Dearborn Hotels  · Dec 29, 2018

Courtyard by Mariott Downtown Toronto hotel — front office mis-information & bad after sales

We were a group of 4 adults and checked out of the Courtyard Toronto Downtown Hotel on the 8 September at 09.45. We stayed at this hotel from the 31 Aug to the 2 Sep and again...

Toronto Travel & Vacations  · Dec 06, 2018

Marriott International — items stolen and treatment in marriott

I, Felix E Alicea, want to report on first, my stay at the Fairfield Inn, 100 Greenwich Street, NYC, NY, 10006 was a total complete disaster. First, hotel is new and the room...

New York Hotels  · Nov 09, 2018

Marriott International — telemarketing

For the last 3 weeks, I had been receiving a telemarketing phone call from phone number [protected] in Cedar City Utah. They're always offering the same deal and I have pushed...

North Logan Hotels  · Oct 11, 2018

Marriott International — bad treatment

I work at Fairview Park Marriott. I been working here for a year now, it's my only job and so far I like working here. One thing I have a big problem with is the management here...

Marriott International — hotel meridien etoile france

Bonjour je suis client du groupe depuis de nombreuses années; ma carte membre SPG N° [protected]/ [protected] VERDERONE CHRISTIAN Mon séjour Meridien Etoile Paris du 28/9 au 1/10...

Hotels  · Oct 02, 2018

Marriott International — recent hotel stay

I made a reservation at least a month ago for your Fairfield Inn & Suites in Billings, MT for check in on 8/30 and check out on 9/2. The night I checked in I presented the card I...

Billings Hotels  · Sep 05, 2018

Marriott International — hotel staff

I am a rewards member with Marriott. I have filed a complaint with Mariott case number: [protected]. I am planning on never coming back to any Mariott in the near future if nothing...

Dearborn Bad Business Partners  · Aug 22, 2018

Marriott International — over charged and no refund as promised

We stayed at the Marriott TownPlace Suites in Saskatoon Saskatchewan Canada Aug 3-4-5. I booked my room through airmiles and paid them with my credit card. When I checked out I...

1 comments Saskatoon Hotels  · Aug 21, 2018

Marriott International — spa @ crystal towers cape town

I booked a spa treatment for myself and a friend to celebrate my birthday yesterday. Needless to say the treatment start to finish was appalling. We were made to sit in a passage...

2 comments Beauty & Day Spas  · Aug 20, 2018

Residence Inn/Marriott — check out/

So they take a credit card and hold for "incidentals". No Incidentals are used but they still charge for them. THis charge is not shown on your bill. It is only shown on my bank...

Hotels  · Aug 14, 2018

Residence Inn Marriott Boston Braintree — unethical entry into my room

A staff member entered my room without my consent. Without warren or concern for any emergency. I left my room while my teenage child was sleeping to get something from my car and...

Braintree Hotels  · Aug 07, 2018