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Consumer Complaints & Reviews in Roanoke, Virginia

Zaxby's / poor customer service

AFrancisco01 on Oct 12, 2017
On Oct 12 @ 1:35pm I arrived waiting in the Drive thru line. I saw that the line ahead of me was moving. Then it stopped. I was waiting for 12 minutes in same spot. Finally @ 1:47 I call the establishment asking if there is an issue inside. She asked me why I told her I was waiting in...

Suntrust Banks / different rules for cashing a check

Beth Gibbs on Oct 3, 2017
I walked into the suntrust bank in Roanoke to cash a check my husband wrote out to me. He has an active bank account I do Not with this bank for obvious reasons. The lady tells me even though he has an account it will still cost me 7 dollars to cash it and I need to forms of identification...

Paul Mitchell / paul mitchell the school

Jayy82 on Sep 23, 2017
I had a bad experience with a Paul Mitchell school and after seeing such awful reviews and horror stories from so many others - I decided to leave my own input. I hope others do research before enrolling in one of these schools and don't make the same mistake I did. I assumed it would be a...

Kentucky Fried Chicken [KFC] / 16pc and 8pc measls

Jackie R Roberts on Sep 18, 2017
I went to the KFC on Electric Road, Roanoke, VA. I ordered an 8pc meal and a 16pc meal and it cost $68.00. I was at the drive through when I ordered because I had my dog in the car. (which I told them ahead that I had a big order but could not come in due to my dog being in the car.) I...

Olive Garden / mixed up the orders - ordered vegetarian and got chicken

DDas on Sep 15, 2017
09/13/17 - Roanoke Valley View Olive Garden, Virginia. I am a vegetarian and I ordered Grilled Vegetable & Cheese Piadina today. Few others in my group also order Piadina but they had ordered chicken. I started eating mine since I got my order earlier than the others. There were two...

Cox Communications / billing and services

John Strother on Sep 14, 2017
We have been Cox customers for years and, generally, have been fairly happy overall with services and pricing. Over the past few years, it has become more and more irritation and frustrating with the fact that I have to call every year when our applied discounts from the customer loyalty...

Advance Auto Parts / lack of leadership 4409 south carolina / georgia

LordofFire on Sep 12, 2017
CEO Team / RVP / VP I really have to ask the question...What is going on in our Company and more importantly this District? We received word on Hurricane Irma almost 2 weeks ago...everyone knew the areas that would be effected greatly by this hurricane, but yet no one was prepared to take...

JCPenney / salon at jcp valley view roanoke va

clabridre@yahoo.com on Sep 9, 2017
I had a hair appointment at this salon for 2:00 pm with gwendolyn dejesus for a foil treatment and styling.. I arrived at 1:50. The girl at the desk told me she would let gwen know I was there. Gwen came out and assured me the nail job she was doing would be finished in 10-15 minutes top...

Society6 / do not buy here

Jenna Johnston on Sep 7, 2017
I received a Samsung case that I ordered and very upset with its quality. I thought for the amount of money I paid it should have looked nice at least. It cost me fifty dollars. And it's absolutely useless. My phone broke because what I bought didn't protect it whatsoever. So I would...

Money Network / iphone app

Brittany Phillips on Aug 31, 2017
Whenever I open the money network iPhone app, a pop up saying basically "cannot connect to the server" appears every time, even when I hit the retry button on the pop up. I'm unable to see my balance or hit any other links in the app, as well. I've restarted my phone and reinstalled the...
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