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Consumer Complaints & Reviews in Roanoke, Virginia

Dairy Queen / food quality and what management said about it

Collegeangel86 on Mar 13, 2018
Me and my husband went through the drive thru at dairy Queen on Brandon Avenue Roanoke VA and when we got home my husband seen that the buns on the burger were completely burnt and he asked for no bacon and it had bacon. We called the store and spoke with the assistant manager and told her...

Tapjoy / still waiting on rewards

darleneb16 on Feb 22, 2018
I completed several tasks in Family Feud app ( make it to level 7) and still waiting on the 1120 coins due me for completing the requirement. I received email stating that the case was resolved since i did not reply to previous email asking for proof .funny thing NEVER got email from them...

Hardee's Restaurants / not opening at said hours

Zebulan on Jan 21, 2018
The Hardee's on Hersheberger road in Roanoke, VA and the Hardee's on Peters Creek Road are the issue. Mainly the first one... I have went multiple times to the Hersheberger Hardee's and they have told me that they aren't open because either one person is there so they obviously aren't...

Bath & Body Works Direct / violet mint lip gloss

Nakia hunt on Jan 2, 2018
I had received my order on 12/28/17 and noticed that my Violet mint lip gloss #12920778 was missing, I looked to see if I had dropped anything out of the package when I had opened it but still wasn't their, and I checked the order to see if they had sent it with the others and yes it wa...

United Parcel Service [UPS] / ground

Addrienne Hogan on Dec 23, 2017
If you want to ever receive a pic package in timely fashion deliver to the proper address in the proper time frame don't use UPS UPS can't even organize their stuff correctly even with electronic scanners and monitoring they have still once again managed to screw up a shipment for me thi...

Panera Bread / filthiness of booths

ELIZABETH MORY on Dec 11, 2017
I am a regular coustomer at panera near tanglewood mall, roanoke, va. I have been waiting for months for them to properly clean the booths and tables, I emphasize properly. Today I sat in a booth. A server came to wipe the table with a rag which was very wet. The table was wiped, but not the...

Burger King / my whole order was wrong. very bad customer service experience

Blazzinaces03 on Dec 10, 2017
I live a hour away and stopped for lunch to bring home on Sunday 2 pm, December 10th 2017. I went inside of the establishment and the customer service experience I was given was the worst I've ever had. Very rude. The whole order was wrong and I asked twice if they had the correct order. I...

Panera Bread / poor customer service

Best6 on Nov 22, 2017
On 11/20/2017 I attempted to place a rapid order online (a dozen and half for a holiday breakfast at work) for pick up at the Electric Road, Roanoke, VA location. Sadly, I received a message that said this order could not be processed. Therefore, I got up early on 11/21 to ensure enough...

Panera Bread / not receiving what I order

Renee Deck on Nov 18, 2017
I have only visited Panera Bread, Roanoke VA two times. The first time, I didn't complain because it was my first time and thought I ordered wrong. I made sure this time to pay close attention. I am a caregiver and went to pick lunch up for myself and my clients. I ordered two 1/2 turkey...

Advance Auto Parts / online ordering

BigJohnStud05 on Nov 16, 2017
How is it that the largest retailer of automotive parts in the US, doesn't allow u to use gift cards for online shopping. Pretty sure all your competitors do. Even little run down mom and pop stores allow you to use gift cards. This is pretty baffling and you may want to reevaluate your IT...

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