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Consumer Complaints & Reviews in Roanoke, Virginia

Shell / unauthorized credit card charges

Emmi331 on Apr 1, 2017
What customer service?? I had what I believe is an unauthorized charge at a local gas station show up on my bank account. I could not find any receipt for this but I did have what appears to be the transaction number as well as the point of service number. The latter is what I needed to...

K & L Bounce houses / Maple Nut Goodies

dallas evans on Mar 20, 2017
Hi I'm a upset customer. I loved Maple Goodies. I have been eating those since I was a little girl. I recently took a trip and I bought some at my local store. When I opened the bag they were very hard I thought I had bought a expired bag. I bought another bag when I got to my destination...

Kool Smiles / Cleaning

kdanderson on Mar 19, 2017
I took my boys to the 1 in Roanoke Va. The lady that assisted my 14 year old told him his gums where dead and his teeth looked like crap. She was very unprofessional. The dr. told my 18 year old he needs a root canal even though his roots are dead. He told her to just go ahead and pull it...

Cici's Pizza / The restaurant and employees

emilyann74 on Mar 7, 2017
My husband and I took my parents to cicis pizza in roanoke va and they are hispanic and speak no english. First off everyone is human and has feelings I was appauled that none of the employees that were cooking the pizzas would not ask her if she needed help. I had to get up and help her...

Camping World / Sales and service

PatrickDawson on Mar 7, 2017
Worse buying experience ever. Arrived at 12:00pm, decision was made to purchase a camper and numbers agreed upon by 1:00pm. Did not leave the store until after 7:00pm. Apparently there was only one finance person working. After we agreed to 'the deal' which I initialed stating that my payment...

Kill Shot Bravo / I completed an offer for dr. Suess books

Delmartis Bryant on Jan 9, 2017
I completed an offer in which I would get 4 Dr suess. after purchasing the books with my credit card I awaited my reward through kill shot bravo. I am missing about 1300 in gold. I completed this offer during the holiday double rewards limited time offer. Below are pictures proving I've...

Zales / Ring sales

NomasZales on Jan 2, 2017
I purchased two diamond rings to be gifts that totaled approximately $2000.00. The sales persons indicated that sizing was included. Yet, when the gift-ee went to have them sized, Zales personnel were adamant about sizing was an extra cost and wanted an additional $500+ to cover sizing...

Maxway, Roses Store 644 Roanoke Va / Jacket #4000005327216, jeans 8835

sj on Dec 25, 2016
I purchased these items from Maxway Roanoke va for a Christmas gift. Well, the pants man's, black jeans the gentleman that I gifted them to wore them on Christmas day, , today, and 1st, he lost every bit of money he had in his pocket, the pocket wasn't sewn, then he sat down, the crotch of...

United Parcel Service [UPS] / Delivery

pangus55 on Dec 6, 2016
We received a box full of gifts for Christmas. The package was placed on our front porch. No door bell rang, no indication it was delivered. Meanwhile we get a downpour through the evening. We have a very prevalent 10 foot covered side porch about 8 feet from our front porch. I'm home all...

ASC Warranty / Asc warranty refund

Jamiex6 on Oct 19, 2016
Requested refund on refinanced vehicle via email on October 6, 2016. I reached out to the person of contact, Pamela Bright. She received a letter she stated ASC has determined that due to $1203.99 being paid out in claims on the policy and their cancellation percentages that there is no...
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