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Consumer Complaints & Reviews in Roanoke, Virginia

Panera Bread / filthiness of booths

ELIZABETH MORY on Dec 11, 2017
I am a regular coustomer at panera near tanglewood mall, roanoke, va. I have been waiting for months for them to properly clean the booths and tables, I emphasize properly. Today I sat in a booth. A server came to wipe the table with a rag which was very wet. The table was wiped, but not the...

Burger King / my whole order was wrong. very bad customer service experience

Blazzinaces03 on Dec 10, 2017
I live a hour away and stopped for lunch to bring home on Sunday 2 pm, December 10th 2017. I went inside of the establishment and the customer service experience I was given was the worst I've ever had. Very rude. The whole order was wrong and I asked twice if they had the correct order. I...

Panera Bread / poor customer service

Best6 on Nov 22, 2017
On 11/20/2017 I attempted to place a rapid order online (a dozen and half for a holiday breakfast at work) for pick up at the Electric Road, Roanoke, VA location. Sadly, I received a message that said this order could not be processed. Therefore, I got up early on 11/21 to ensure enough...

Panera Bread / not receiving what I order

Renee Deck on Nov 18, 2017
I have only visited Panera Bread, Roanoke VA two times. The first time, I didn't complain because it was my first time and thought I ordered wrong. I made sure this time to pay close attention. I am a caregiver and went to pick lunch up for myself and my clients. I ordered two 1/2 turkey...

Advance Auto Parts / online ordering

BigJohnStud05 on Nov 16, 2017
How is it that the largest retailer of automotive parts in the US, doesn't allow u to use gift cards for online shopping. Pretty sure all your competitors do. Even little run down mom and pop stores allow you to use gift cards. This is pretty baffling and you may want to reevaluate your IT...

Allstate / never use them

Al Cee on Nov 7, 2017
I have been with them for more than 7 years and had nothing to complain about. Probably, because I had no problems with them until I got into a car accident. They refused to help me saying that I hadn't paid for an insurance and hung up on me. But I actually aid one week before this rude...

Days Inn / days inn roanoke va

Kiwarrior11 on Oct 31, 2017
Hi, we arrived to the days inn Roanoke VA and it was filthy. There was a long line at the desk of people processing refunds. We were told that although we ordered a nonsmoking room there was only smoking rooms available. The man at the front desk said there were maintenance issues, the...

Toyota / thug dealership

harry om on Oct 27, 2017
I have brought 2016 4 runner from Hailey Toyota in Roanoke. They made me signed on the higher amount on sales price then the sales guy was agreed upon by telling me if I needed extra coverage insurance. When I denied he asked me to sign paper that had cost me $2000 more. The key being...

Flirt.com / / identity theft

Amber Durham on Oct 23, 2017
Someone is posing as myself under the name of Amber Durham using my Facebook profile picture. Please have this person removed immediately. I have been contacted on Facebook by multiple gentlemen in Southwest Virginia stating they have spoke to me on this site - "Well Hello" This is not me...

Sonic Drive-In / advertisement not taken down

Robin Thomas on Oct 19, 2017
I stopped at the location 4504 Challenger Ave. Roanoke Va today 10/19. I seen a sign, actually 2 signs saying Hotdogs for a dollar. I didn't pay attention to the date. I ordered 6 coney hotdogs. The guy came back and said "that was yesterday". I didn't say anything I ordered something else...
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