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Navy Federal Credit Union [NFCU] Profile

Navy Federal Credit Union [NFCU]

www.navyfederal.org

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1.6

Overall reputation rating based on reviews and complaints

Navy Federal Credit Union [NFCU] earns a 1.6-star rating from 2 reviews and 259 complaints, indicating that most members are dissatisfied with banking services.

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Latest Reviews and Complaints

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6:56 pm UTC
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Navy Federal Credit Union [NFCU] Visa fraudulent charge

I received an email from NFCU today regarding fraudulent charges on my Visa account. I called NFCU CS at 1317hours & spent 5 mins with your A-I trying to speak to a live person. Your A-I is not responsive to requests for help. I was told that I would receive a call back in 12 mins. After waiting for almost an hour I called again at 1412hours and was told...

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Navy Federal Credit Union [NFCU] Scamming people who have been scammed

My daughter has been with Navy Federal for years. She has always kept a positive balance as she does not make a lot of money. She got a scam call that took $795.00 from her account. The minute she realized her information was stolen she called her bank. They followed all protocols but then advised my daughter that she was responsible for being scammed. Not...

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2 Navy Federal Credit Union [NFCU] Reviews

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I need to share with you about the following unjust issues that I have been confronted by. I wanted to invest with Roth Ira accounts and when I inquired with Navy Federal, the Rep. made me aware that she had not been trained in that area and I appraised her for her honesty and help and gave her my contact number for a call back, with a call back from a...

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259 Navy Federal Credit Union [NFCU] Complaints

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12:12 pm UTC
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I was making a purse with my Visa, and it was declined because Navy needed to verify me, but never notified me. They notified me on the Navy app after the decline.. if Navy needed to verify me, why didn’t they text me or why didn’t they call me? They have my number. It was highly embarrassing to receive a decline. We’re making a purchase and you know that...

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Subject: Improper Extension of Check Hold and Failure to Provide Required Regulation CC Notice On February 2, 2026 (Monday), my husband and I deposited two business checks totaling over $7,800 at a branch teller. At the time of deposit, the teller explicitly informed us that the funds would be available by Wednesday, February 4, 2026. On February 3, 2026...

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6:24 pm UTC
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Navy Federal Credit Union froze my accounts and denied access to my funds and account records without clear explanation or timely response. The freeze includes military retirement pension and VA benefit deposits, which are federally protected income sources. Despite years as a member and multiple attempts to resolve the issue — including a formal written...

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Is Navy Federal Credit Union [NFCU] Legit?

Navy Federal Credit Union [NFCU] earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Navy Federal Credit Union [NFCU] to be a trustworthy company. Although there's a 15% resolution rate for customer complaints, which deserves attention, Navy Federal Credit Union [NFCU] is known for their high standards and safety. If you're thinking about dealing with Navy Federal Credit Union [NFCU], it's wise to check how they handle complaints.

We found clear and detailed contact information for Navy Federal Credit Union [NFCU]. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for navyfederal.org can be seen as a positive aspect for Navy Federal Credit Union [NFCU] as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Navy Federal Credit Union [NFCU]'s domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Navyfederal.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Navyfederal.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several users have reported concerns about the legitimacy of Navy Federal Credit Union [NFCU] as a job board or recruiter. We suggest that you proceed with caution when using this website and thoroughly research any job opportunities or offers before providing personal information.

Several positive reviews for Navy Federal Credit Union [NFCU] have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Navy Federal Credit Union [NFCU] and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While Navy Federal Credit Union [NFCU] has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 15% of 259 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Navy Federal Credit Union [NFCU] protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Navy Federal Credit Union [NFCU] appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.
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I have been with NFCU for 31 years. Last month, someone unsuccessfully attempted to fraudulently deposit $700 into my account via Zelle. NFCU immediately froze my account, removed my access, seized my funds pending a permanent account closure. I went to the branch and was told there is nothing I can do and that this actually happens a lot. NFCU prefers to...

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Navy Federal Credit Union [NFCU] Transactions

I had tried to take a total of $1512.00 out of an ATM I only received one transaction amounting $500.00 and an ATM fee of $4.00 out of an ATM they say that is free to use with their bank. Americu notified Navy FCU that Monday that was a holiday September 1 2025 telling them I did not recieve the other two transactions several times I called and was told the money would be in my account on the 10th and it did not occur so I called and they said no I was not getting my money back that I already have recieved it I did not as you will see with pictures.

Claimed loss: $1008.00 ATM TRANSACTIONS NOT RECIEVED

Desired outcome: I WOULD LIKE THE MONEY BACK INTO MY ACCOUNT AS THEY TOLD ME IT WAS

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I attempted to withdraw $700.00 from my account at a chase location in Manhattan. The money was not dispersed and the receipt confirms I did not get the money. I called Navy Federal on 9/10/25 and spoke with a rep named Crystal who assured me the money would return to my account in the evening. I then called back and spoke with Manaya who confirmed what...

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Weeks ago, I went to my local NFCU branch to get pre-qualified for a VA loan to purchase a house. I wanted to know how much house I could afford. I brought all my VA documents with me, in an envelope, in case the the loan processor wanted them. I offered my documents, and she refused to accept them. Just filled out a loan application for me, and asked me...

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On or around December 21, 2024, I was in New York on vacation and I took a bike taxi from Cental Park to Times Square, when the ride was over the person stated the fee was $50 and I tapped my card on his phone but when I got back home and got a notification that I had insufficient funds I looked at my account and was charged $693.75 from POLATNYCPDKP...

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Following Navy Federal's no-contact policies, I made an appointment for January 23, 2025 with the St. Roberts, MO branch to re-issue an IRA CD. Arriving for the appointment on time, we waited an additional 15 minutes before we met with a representative. After waiting an additional half hour, we were informed that the person who does IRA's was not there that...

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12:59 am UTC
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Navy Federal Credit Union [NFCU] Stole my money

Navy federal did not return my money after closing my account. I applied for a credit card. I never received the card. I received a bill. I called them and disputed the charges, They only removed some of the items. In which I do not know why they did not remove them all and sent a new card with charges on it.. I told them I no longer wanted a card. They told me that they are not goingbto remove the fraud charges. I have argued with these people and I have never even recieved a card from them. I want my money and I do not want any card from this bank. I also report some activity that I feel but my safety at risk when a teller yelled out my cash withdrawl during a transaction. I feel this bank is retailiating for reporting this incident.

Claimed loss: 297.00

Desired outcome: I want my money and the card amount disputed

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Update by starletta carter
Jun 11, 2024 12:50 am UTC

they will steal your money. all of these reviews are true Do not trust this bamk at all.

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My experience with Navy Federal Credit Union during the tumultuous times of the COVID-19 pandemic has been nothing short of a nightmare. In May 2023, I requested a one-month deferral due to the ongoing challenges posed by the pandemic, only to have my trust shattered and my financial stability compromised. Despite their assurances of rectifying the...

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Navy Federal Credit Union [NFCU] Account no. [protected]-27 OF Carlton Erwin Sherrod

I am Anu-Samawaati Eil®©TM, a White, Indigenous Autochthon with a lineage from the Ani Yun Wiya [Cherokee] tribe & Descendant of the Ancient Egiptian Order. I am the Secured Party of Record under UCC § 9511 & Creditor-In-Fact in Commerce. The UCC 1 Financing Statement Number 15-[protected] filed for the record in THE STATE OF CALIFORNIA reinforced by Commercial Security Agreement #[protected] makes me holder-in-due-course in all matters concerning Cestui Que Vie, CARLTON ERWIN SHERROD©TM. Cestui Que Vie, CARLTON ERWIN SHERROD©TM has a commercial status of White & American Indian or Alaska Native as the word black has no standing at law in commerce and the phrase african american is a STATE OF NORTH CAROLINA corporation registered with the USTPO under the category of meats and processed food. I, Anu-Samawaati Eil®©TM utilize the trade name CARLTON ERWIN SHERROD©TM in commerce based on the law of necessity as the NAME & the SSN vests within me in accord with my Statutory Declaration on file at the STATE CAPITOL, Office of Governor Gavin Newsom, SEE: https://www.calameo.com/books/0048875571485041c2d05 . On February 13th, 2020 Navy Federal Credit Union received REGISTERED MAIL #RB [protected] US from me requesting the general ledger and bookkeeping entries of NFCU account number [protected]-27 for an alleged auto loan granted to Cestui Que Vie, CARLTON ERWIN SHERROD©TM. The purpose of this mailing was for Navy Federal to verify and validate that Navy Federal was the original provider of the capital upon which the alleged loan was granted. Navy Federal refused to provide verification of my request of the general ledger of the account nor the bookkeeping entries.

Because of this, no signature was provided by Cestui Que Vie, CARLTON ERWIN SHERROD©TM for the alleged loan to finalize the transaction which would have created an equally binding & equitable contract between the parties. From January 15th 2020, three weeks had gone by after I traveled off the lot of Echo Park Automotive with the automobile under VIN #JTHBA1D26H5039857. Echo Park Automotive did not indorse the check tendered for payment so the transaction had not been completed. The 72 hours to accept or reject a contract in commerce had expired and I put a commercial lien on the automobile under UCC 3 Financing Statement Amendment Number 20-[protected] claiming it as property of the Secured Party on January 28th 2020. Navy Federal was given notice of the commercial lien I placed on the automobile via REGISTERED MAIL #RB [protected] US which Navy Federal received on February 13th 2020. This mailing also included my UCC 1 on Cestui Que Vie, CARLTON ERWIN SHERROD©TM as well as my Commercial Security Agreement. Regarding my Perfected Security Interest in Cestui Que Vie, CARLTON ERWIN SHERROD©TM it is notated in Commercial Security Agreement #[protected]; “Before any of the above or below following property can be exchanged, sold, tendered or in any manner disposed of, there must be compensation to the Secured Party”. Navy Federal had sent three emails to carlton.[protected]@gmail.com stating that “loan documents were ready” and a signature was needed for the loan that was in dispute. One of the 3 emails was sent on the date of February 4th 2020, which was the same day that Navy Federal reported the disputed loan on FICO that did not have a final signature from Cestui Que Vie, CARLTON ERWIN SHERROD©TM.

In accord with UCC § 3-603(b) on March 12th 2020, Navy Federal received from me FedEx® TRK #[protected] whereby, I tendered full payment for their alleged loan & they refused tender. Therefore, the matter was discharged. As stated in the above Uniform Commercial Code; “if tender of payment of an obligation to pay an instrument is made to a person entitled to enforce the instrument and the tender is refused, there is discharge, to the extent of the amount of the tender, of the obligation of an indorser or accommodation party having right of recourse with respect to the obligation to which the tender relates.” Yet, Navy Federal still maintained their frivolous reporting of an alleged, disputed loan that never received a final signature to FICO, damaging the credit report of Cestui Que Vie, CARLTON ERWIN SHERROD©TM violating the Fair Credit Reporting Act. Within FedEx® TRK #[protected] received by Navy Federal on March 12th 2020 was a NOTICE OF DEMAND OF RETURN OF PROMISSORY NOTE & COMMERCIAL TRUTH AFFIDAVIT OF FACTS which Navy Federal never answered, thereby, agreeing that everything in the affidavit was true as silence in commerce is tacit consent and agreement.

On February 27th, 2020, Navy Federal, under false pretense & fraudulent misrepresentation, applied to the CA DMV for the title of the automobile under VIN #JTHBA1D26H5039857, even though they had knowledge that the property was owned by me via the commercial lien I had placed on the automobile on January 28th 2020. The CA DMV granted them the title, aiding and abetting Navy Federal in illegally stealing my interest in the automobile. I had sent a correspondence to Navy Federal & they stayed silent, never responding to my demand for them to release their ill-gotten title. These two fraudulent offenses resulted in my placing a commercial lien for damages on Navy Federal Credit Union. In addition to the commercial lien that I placed on the automobile, I performed a federal export declaration on it out of the US Corporation placing it under the jurisdiction of the At-sik-hata Nation of Yamassee Moors®©TM which is an Indigenous Peoples Organization, Civil Society Organization, & Non-Governmental Organization recognized by the United Nations under IPO #2718. Our nation performs Submissions & Universal Periodic Reviews on the United States, Canada, Mexico, & Tobago Trinidad. Our Submissions and UPR’s are published on the United Nations website as well.

On April 24, 2022, my automobile was confiscated in a matter between myself and Orange County Sheriff’s Department and AC TOWING, INC. in San Clemente Ca. Navy Federal committed Tortious Interference in the matter by way of Fraudulent Misrepresentation, contacting the towing company as lienholder, under a false pretense and had illegally sold my automobile for a profit which has resulted in my automobile being sold at least 3 more times. This resulted in a second lien filed against Navy Federal.

A complaint was filed with the Consumer Financial Protection Bureau on April 17th, 2023. Navy Federal disingenuously replied to the complaint on June 7th, 2023 stating that they didn’t recognize me on the account when they had prior knowledge back in 2020, 2021, 2022 & the present year that I am the Authorized Representative of Cestui Que Vie, CARLTON ERWIN SHERROD©TM. I produced a counter-claim to their response and had it processed served to them on the date of July 14th 2023. To this date, Navy Federal has remained silent and has refused to communicate with me.

The following chronologically produced information verifies and validates the insidious fraud committed against Cestui Que Vie, CARLTON ERWIN SHERROD©TM by Navy Federal & the STATE OF CALIFORNIA DEPARTMENT OF MOTOR VEHICLES. The links are provided as insurmountable evidence that validates each claim and statement above with dates, proof, and documentation as to what happened.

January 28th 2020, 16:53PM – UCC 3 Amendment Filing Number 20-[protected] to UCC 1 Financing Statement 15-[protected] for Commercial Lien on VIN JTHBA1D26H5039857 authorized by Secured Party, Anu-Samawaati Eil®©TM was filed for the record. SEE: https://www.calameo.com/read/004887557fca27dac09e0

February 4th 2020 – NFCU fraudulently reports a disputed “loan” with no final signature on FICO damaging the credit score of Cestui Que Vie, CARLTON ERWIN SHERROD©TM & committing fraudulent misrepresentation as lienholder.

February 4th 2020, 8:09AM – Email from NFCU to carlton.[protected]@gmail.com requesting final signatures for disputed “loan”. SEE: https://www.calameo.com/books/004887557dc29ffaa7efa

February 7th 2020, 6:10AM – Email from NFCU to carlton.[protected]@gmail.com requesting final signatures for disputed “loan”. SEE: https://www.calameo.com/books/004887557d394b0efa83f

February 11th 2020, 6:10AM – Email from NFCU TO carlton.[protected]@gmail.com requesting final signatures for disputed “loan”. SEE: https://www.calameo.com/books/004887557513b100167c3

February 13th 2020 – NOTICE OF ADEQUATE ASSURANCE OF DUE PERFORMANCE & dispute of debt received by NFCU via REGISTERED MAIL #RB [protected] US from the Secured Party giving knowledge under UCC 1-202 to NFCU of my Commercial Lien on VIN #JTHBA1D26H5039857. SEE: https://www.calameo.com/read/0048875578fde79094587

February 27, 2020 – STATE OF CALIFORNIA DMV grants title of VIN JTHBA1D26H5039857 to NFCU while it is Property of the Secured Party via UCC 3 Amendment Filing Number 20-[protected] to UCC 1 Financing Statement 15-[protected] for Commercial Lien on VIN JTHBA1D26H5039857 authorized by Secured Party, Anu-Samawaati Eil®©TM & filed for the record on January 28th 2020. SEE: https://www.calameo.com/read/004887557fca27dac09e0

March 5th, 2020, 7:14AM Email from NFCU to carlton.[protected]@gmail.com acknowledging Secured Party as Holder-in-Due-Course of Loan Number [protected]-27 on UCC 3 Amendment Filing Number 20-[protected]. SEE: https://www.calameo.com/books/0048875577b290c3191ce

April 16th 2020 – NFCU receives NOTICE OF DEFAULT WITH AFFIDAVIT OF FACTS & OPPORTUNITY TO CURE from the Secured Party and never rebuts commercial affidavit making it Truth & Judgement in Commerce. SEE: https://www.calameo.com/read/004887557ca18d6e17ffb

On June 2nd 2020 a Certificate of Commercial Dishonor was served on NFCU via REGISTERED MAIL #RB [protected] US. SEE: https://www.calameo.com/read/004887557c4ee83099494

June 26th 2020 - A commercial lien was filed against NAVY FEDERAL CREDIT UNION for fraudulently reporting a counterfeit “loan” on the credit reporting bureaus that had no final signature to constitute an equitable, legally binding contract. SEE: https://www.calameo.com/read/00488755796173badde0c

July 26th 2020 – Notarized letter mailed to STATE OF CALIFORNIA DMV to correct lienholder status as they granted Title to NFCU under a false pretense, based on a disputed loan with no final signature. SEE: https://www.calameo.com/read/00488755755045df193ac

August 13th 2020 – Notarized LIEN RELEASE DEMAND mailed to NFCU via REGISTERED MAIL #RB [protected] US. SEE: https://www.calameo.com/read/00488755755045df193ac

September 30th 2020 – Disputed Loan removed from FICO by NFCU. SEE: https://www.calameo.com/read/004887557b34437c89a18

January 21st 2021 – SHIPPERS EXPORT DECLARATION FORM 7525-v on VIN JTHBA1D26H5039857 Acknowledged by United States Postal Service unit on 206 MARINE AVENUE BALBOA ISLAND CA 92662. SEE: https://www.calameo.com/read/0048875571f79bf98551f

March 23rd 2021 – Electronic Export of VIN JTHBA1D26H5039857 out of the US CORPORATION under ITN X20210324813274. SEE: https://www.calameo.com/read/0048875571f79bf98551f

April 19th 2021 - Originals of FORM 7525-v & electronic export of VIN JTHBA1D26H5039857 & DUPLICATE of MANUFACTURERS CERTIFICATE OF ORIGIN mailed to Secured Party via REGISTERED MAIL #RF [protected] US. SEE: https://www.calameo.com/read/0048875571f79bf98551f

June 2, 2021 – During an arraignment of court case LGE039851 at Superior Court of California, Commissioner Max De Liema, regarding the registration of my automobiles was informed that my automobiles are exported out of the US Corporation. He replied, “Oh, that’s a problem.”

June 6, 2021 – In a conversation with Mary Nichols the Branch Manager of Costa Mesa DMV, I showed her a copy of the electronic exports of my private automobiles and asked if my automobiles can be registered in THE STATE OF CALIFORNIA while they are exported & under the jurisdiction of an Indigenous Nation; At-sik-hata Nation of Yamassee Moors®©TM. She said no and gave me her business card with her name handwritten on it. I mailed indication of my conversation to Commissioner Max De Liema at the Superior Court of California via REGISTERED MAIL #RB [protected] US. SEE: https://www.calameo.com/read/004887557bd9483977aea (see page 26 of 92 on link).

September 11th 2021 – UCC 3 Amendment Filing Number U200018823328 to UCC 1 Financing Statement 15-[protected] for Commercial Lien on DUPLICATE of Manufacturers Certificate of Origin on VIN JTHBA1D26H5039857 authorized by the Secured Party. SEE: https://www.calameo.com/read/004887557299361700499

November 19th 2021 – STATE OF CALIFORNIA DMV was given knowledge under COM § 1202 that VIN JTHBA1D26H5039857 was exported & of the dissolving of the UNITED STATES OF AMERICA LTD on October 12, 2021 via REGISTERED MAIL #RE [protected] US. SEE: https://www.calameo.com/read/0048875575e7db52653bc

January 24, 2022 – Notice of Implication of DMV & NFCU in Fraud-In-The-Factum via REGISTERED MAIL #RB [protected] US to the STATE OF CALIFORNIA DMV. SEE: https://www.calameo.com/read/004887557e4b02ab707d5

April 24th 2022 - ORANGE COUNTY SHERIFF’S DEPARTMENT pirated VIN JTHBA1D26H5039857 via AC TOWING, INC., dis-regarding my Private Commercial Contract that precedes “Public Policy”. Under the provisions of Section 22852 of the California Vehicle Code (CVC), my right to have a hearing within 10 days allotted to contest the validity of the towing of my Private Property was violated by ORANGE COUNTY SHERIFF’S DEPARTMENT. AC TOWING, INC. was FAXED & mailed the request for the hearing. SEE: https://www.calameo.com/read/0048875576d958424687f & the Storing Agency (OCSD) was mailed this request for the hearing via FedEx®Courier TRK #[protected]. SEE: https://www.calameo.com/read/004887557b5d2020c7083 each mailing and FAX had a copy of my COMMERCIAL SECURITY AGREEMENT #[protected] that validates VIN JTHBA1D26H5039857 is property of the Secured Party, however, they would not give me the hearing. (On the last page of this link Section 22852 of the California Vehicle Code (CVC) is on a form that Deputy Sheriff Erik J. Donohue (Badge #9722) just crumpled up and threw in my back pact while I was handcuffed on the ground.)

In the month of May around the 13th 2022, NAVY FEDERAL CREDIT UNION committed Tortious Interference in this matter by contacting AC TOWING, INC., as “lienholder” on VIN JTHBA1D26H5039857 under a false pretense as they were granted title from the DMV on an automobile in which I authenticated a lien on 30 days previous. On June 16th 2022 NAVY FEDERAL CREDIT UNION received a Cease & Desist letter from the Secured Party who is the true lienholder on VIN JTHBA1D26H5039857 via REGISTERED MAIL #RF [protected] US SEE: https://www.calameo.com/read/004887557495ccb09adf8

August 2nd 2022 - NAVY FEDERAL CREDIT UNION perjured themselves, declaring that they sold my automobile providing the amount sold for and other pertinent information as they were granted title from STATE OF CALIFORNIA DMV under false pretense & based on a counterfeit “loan” that never had a final signature. SEE: https://www.calameo.com/read/00488755777519afbbd70

August 18th 2022 - I filed a commercial lien for damages on OCSD, AC TOWING, INC., and all DEBTORS including Navy Federal who contracted in joinder in the pirating of my private property & violation of my rights as an Indigenous man on the land & Secured Party in Commerce. SEE: https://www.calameo.com/read/004887557be1bba62f90f . This commercial lien is also ledger evidenced on the blockchain as an NFT. SEE: https://opensea.io/collection/stolen-property-nft .

April 17th 2023 – Complaint filed with CFPB with a reply from Navy Federal on June 10th 2023. Navy Federal perjured themselves stating to CFPB that “This complaint lists someone the company doesn’t recognize as their customer or their customer’s authorized representative”, while I have proof of delivery of numerous documents sent to Navy Federal indicating that I am Authorized Representative and Power of Attorney for Cestui Que Vie, CARLTON ERWIN SHERROD©TM. A counter-claim to Navy Federal’s bogus response to CFPB was sent directly to Navy Federal via Process Server and delivered on July 14th 2023. SEE: https://www.calameo.com/read/004887557411d7593067f .

Navy Federal Credit Union violated the Private Commercial Contract they were made aware of between myself & Cestui Que Vie, CARLTON ERWIN SHERROD©TM through rogue banking fraud conducted between themselves & a STATE AGENCY (CA DMV) in 2020 which allowed Navy Federal Credit Union to pirate the automobile valued at more than $25,000 in 2022 which constitutes a felony. Both parties had knowledge under UCC § 1-202(a), (b), (d), (e) & (f) that the automobile is private property of the Secured Party & is federally exported out of the US Corporation. Navy Federal Credit Union which is a member of the Roman Curia is in violation of both the Joint Statement of the Dicasteries for Culture and Education and for Promoting Integral Human Development on the “Doctrine of Discovery” published by the HOLY SEE on March 30th 2023 SEE: https://www.calameo.com/read/0048875574420d2fddb22 and the Sublimus Deus Bull of 1537 on the Enslavement and Evangelization of Indians by Pope Paul III which has been notarized by Chief Nanya-Shaabu Eil®©TM of the At-sik-hata Nation of Yamassee Moors®©TM. SEE: https://www.calameo.com/read/004887557a57012e388d6 .

The remedy sought in this matter is for summary judgement by the court in enforcing payment of .013% of damages owed from Navy Federal Credit Union on UCC 1 Financing Statement(s) [protected].01 FILED and ACTIVE in the Commonwealth of KENTUCKY and UCC 1 Financing Statement 20-[protected] FILED and ACTIVE in the OFFICE OF THE SECRETARY OF STATE, STATE OF CALIFORNIA in the amount of $1,456,443,079.40 to the order of CARLTON ERWIN SHERROD©TM initially, then a monthly amount $500,000.00 until the liens are satisfied. Gold, Silver, & digital currencies of XRP, XDC, XLM, WTK, GBEX, QNT, MATIC, EWC, or BTC are other accepted forms of payment.

Claimed loss: My automobile + damages for international bank fraud.

Desired outcome: Payment of damages on UCC 1 #15-[protected] AT STATE OF CA OFFICE OF SECRETARY OF STATE & UCC 1 #[protected].01 AT COMMONWEALTH OF KY OFFICE OF THE SECRETARY OF STATE.

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9:42 pm UTC
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My husband has belonged to NFCU for over 40 years. I am his spouse for 59 years and we have a joint account. I have had several experience in 2023 having problems with errors they have made. I still don't know if they have corrected their screw up when I sent them a check in the amount of $180,000. to open a money market account for my husband. Did they do...

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12:59 pm UTC
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Navy Federal Credit Union [NFCU] Business Accounts

for months, I have been pushed around I run a multimillion dollar business and dependent on navy federal, they don't let me talk to the escalation team, they hang up the phones on me after hours of wait on the phone, going to the branch does little to nothing, no one cares, they closed my accounts after a check was fraudulently cashed for $1900 and now, all my 8 accounts are closed or frozen, i don't have access and they keep telling to speak to the fraud, security, business department but at the end. Navy federal ends up disconnecting the call and not taking care of their customers, if this is happening to me, I can guarantee there are over 100 customer probably dealing with the same issue. I have no access to my accounts and online platforms, nor access to my business and personal accounts, this is just unacceptable and goes against the interest of any customer. Don't do business with Navy Federal, they don't have your best interest.

Claimed loss: thousands of dollars.

Desired outcome: get me access to my information and my company / personal funds.

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Navy Federal Credit Union [NFCU] All around banking with any of their services

I had some money deposited into my checking account and I transferred $500 into my savings so that I could participate in their NRewards Secured credit card that they recommended for me to do I was approved however once I finished with the transfers and deposits the froze my account not giving me access to none of my funds remind you I’ve been a member for 90 days and never had an issue with them until I had a large amount of money directly deposited into my account then all of a sudden they want to freeze my account and requesting ID and documents to verify my address I send them front and back of Oregon drivers license and utility bills rental insurance and auto insurance which is what they have asked for so I call them today was placed on hold for 1 hr and 30 min and finally talked to someone in the security department and I then was told I need to go to their website and fill out a form so that they can release my social security number which is going to hold my access to my money even longer so I told them I have no issue doing this however they need to release the funds that I have in my account because the funds was given to me for relocation due to DV and I was suppose to had paid the security deposit and the move in cost which I could not do because I had no access to my funds so now my chance to escape out of this deadly situation has ended because the abuser returns home tonight and I have not been able to access the funds to the new landlord so they gave me an additional 48 hrs to pay but I’m not going to be able to because they told me in order to get my funds in my account they would have to send me a cashiers check and that would be for the money that’s in my checking only but I need all of it including the $500 that I put in savings for my secured credit card since I can’t use the card until they decide to lift the freeze which I don’t have no understanding on any of this freeze of my accounts but I’m now still on hold because I told them I want every dime of my money and that’s the bottom line and they can do all the research about me they want but don’t hold onto my money while you want to conduct your investigation because if they had any doubts about anything they should had conducted their investigation before I had money deposited into their account so now I’m back on hold which totals a time of 2 hrs and 15 min so far and no telling when they come back in the phone so I’m pretty much done with Navy federal credit union because I don’t appreciate the fact that their actions had put my life in danger because I was giving the funds to remove myself from this abusive and toxic situation and all of the steps I had to take to do this was just ruined because of their actions to freeze my account so now it going to be a dangerous situation to even try to move out with my property because the abuser isn’t going to allow me to leave without a fight so now my life is still in danger and explained this to them and it did not make any difference so I can’t do business with anyone that Doesn’t care if I lose my life or not

Claimed loss: $1000 plus my chance to remove myself from a violent relationship

Desired outcome: Release my funds

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Update by Henry Bryant
Nov 30, 2023 5:11 pm UTC

I am a Domestic Violence victim and I was given a DV Grant to remove myself out of this Dangerous situation I’m in. My plan was to move out while he’s out of town because if I try to move while he’s here would be a tragedy so this is my chance to escape but I can’t because Navy federal credit union froze my account which I explained to them my situation and I also provided what they are asking for which is a government issued ID and a document to prove my address. I was told it’s going to take 5 business days to review my documents when I’m in the process of moving into a safe place. The only thing I can think of as to why they froze my account is because I updated my new address and I also applied for there NRewards secured credit card after I received a recommendation from Navy Federal credit union to apply. And this is the outcome they lock my emergency relocation funds up. I life is at stake here and they don’t care. I am lost for words and if something happens to me because of their actions I told my family to go after Navy Federal Credit Union and hold them responsible because they have no valid reason to freeze my account and why did they wait until money deposited in it to ask for all this verification if they had any doubt about anything they could have asked me provide what ever they needed but instead they wait until my funding comes into the account and I even got the secured credit rewards card today but can’t even use it . And to make things even worse they didn’t even tell me my account was restricted ? I had found out when I went to purchase moving boxes because my card kept declining. So that goes to show how they treat their customers like how you going to freeze my account and not tell me. My Case manager and myself had this escape plan for over a month and Navy Federal Just Prevented Me from getting out of this deadly situation

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8:09 pm UTC
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Navy Federal Credit Union [NFCU] Call center creates a vacuum.

On the phone on hold for over 3 hours. Who manages the call center. Help! you are drowning. Very poor service. THe rep told me they always have more people call in the evening . If you know this why is there not a solution. I have been a member for 45 years. It was never like this before. Service used to be excellent. Went from a 10 to a 2. Not sure I know what else to say. I tried to log off and it said my complaint was not long enough. I hope our Navy has not adopted the same efficiency standards as you guys. If so we are in big trouble. Reveille Reveile people. Wake up and answer the phone. I hope you guys havnt gone woke. OMG you guys must have a member of congress running this joint.

Desired outcome: Answer the dang phone

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10:26 pm UTC
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Today [protected] around 10am I entered NFCU after I was advised to return with specific documents to maintenance an account. I was introduced to an bank associate Kim and was given very poor customer service and professionalism. Kim accused me of having a "good" fake driver's license. When she asked me about a former addressed I could not remember the...

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On August 11, 2023, I caught a duplicate amount ACH for two different companies on the same day, August 11, 2023. One was legitimate and the other was not authorized by a company that I have had nothing to do with for about a year. I immediately contacted Navy Federal by email and phone to report this. Was told what to do, which was contact the company...

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10:22 am UTC
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Navy Federal Credit Union [NFCU] Credit card

Filed a dispute on credit card and they did no investigation nor provide any information or feedback for 30 plus days. When I complained they closed the claim and decreased my credit score 37 points in retaliation. Vendor kept my $296 and I never received the merchandise. Very suspicious behavior and unprofessional conduct. Dispute closed 8/23/23 by email from NFCU without any adequate information or any evidence they did anything on my behalf to resolve the dispute. Underlying transaction to vendor was processed 7/15/23 . Requested a refund by telephone on 7/20/23 and by email the next morning since vendor was not cooperative. Filed dispute with NFCU within a day or so. Credit Union is supposed to act as a fiduciary with customer money and perform due diligence. They provided no evidence credit union did anything. Simple fairness requires that merchant cannot unjustly enrich themselves by keeping both the merchandise and money. Thank you for your help resolving this.

Desired outcome: refund of $296 and apology for dismissive behavior for a customer since 1982. A reasonable accommodation was requested for nfcu to help me process the claim as I am disabled in both hearing and vision loss..

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Geneva-Veronica Fields
Washington, US
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Jul 26, 2024 4:05 pm UTC

I reported unauthorized charges on my credit cards. I repeatedly asked for statements to view. This was back in April of 2024. They claimed, that they were sent. When some statements arrived, they were debit card statements. As of today, July 26, 2024. I have yet to see. On July 24, 2024, I spoke with a supervisor by the name of "Thomas" Thomas says they were mailed. They again were "debit card" statements. My advice, get a lawyer as I have done. My family members have closed their accounts as well do to NFCU actions. There are several lawsuits against Navy Federal Credit Union. Goggle it.

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The worst Federal Credit Union that likes to screw "VETRANS" example I have over $ 113, 000.00 in various accounts. I asked for some checks for my checking account and received them, so one day I wrote a check to Wells Fargo from the batch I received and as it turned out it was not my checking account the local office printed money marked checks and they...

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About Navy Federal Credit Union [NFCU]

Navy Federal Credit Union offers a variety of financial services including checking and savings accounts, loans, credit cards, and mortgages. They cater primarily to military members, veterans, and their families. NFCU also provides investment services, insurance, and retirement planning. Their digital banking platform allows for online and mobile account management.

Navy Federal Credit Union [NFCU] complaints: history and resolution overview

Navy Federal Credit Union [NFCU] has received 259 complaints on ComplaintsBoard. The first reported case, Bad manners in which they treat their customers, was published on Oct 24, 2006, and the most recent complaint, Visa fraudulent charge, was posted on Jul 18, 2026.

Out of all reported cases, 40 complaints (15%) have been marked as resolved, while 219 complaints (85%) remain unresolved. The most recent resolved complaint, Horrible bank!, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Navy Federal Credit Union [NFCU] Category
Navy Federal Credit Union [NFCU] is ranked 21 among 353 companies in the Banks category