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Uber Technologies Complaints & Reviews

Uber Technologies / customer service - other

Ma
Apr 01, 2019

The issue that I have experienced was: On the 26th July 2018, I was charged £110 cleaning charge. The photos that were provided showed my e-cigarette. I asked Uber to give me back my e-cigarette but the Driver claimed that this was his. I have provided proof of purchase and photos of myself...

Uber Technologies / missing money from my uber account

De
May 28, 2018

Yeah I contacted Uber for a ride every time the take double payment for one ride I trying to reslove the issue everytime that said they working hard on it and it should take 3 days to get back in my account still no money.plus that cancel once still charge me $5 plus the trip even though I...

Uber Industries / transportation service

Mar 29, 2018

So got two starred today. Rider didn't seem to be in the talking mood and was listening to music. Exchanged pleasantries and dropped her off about a mile down the road. Warned her that since there was a police chase in the area that traffic might be from road closures. Other than that I...

Uber / loose mountains /loose engine or gearbox

We
Feb 16, 2018

I towed my car to woodmead ford fury on Monday 29 January 2018 to replace a clutch but I was told to wait for the date I booked in for the car which was 02/02/2018 I waited for thursday they phoned me that they are busy with my car I was happy because I lease the car from wesbank Thursday...

Uber Technologies / disappointing

Sa
Dec 21, 2017

Uber to me is a big disappointment. I am not going to use this service again and don't recommend you to use them as well. I understand that their drivers are ordinary people, most of them are unprofessional and its ok, but don't they take tests before becoming Uber drivers? Aren't they...

Uber Technologies / excess charges and rude communication by uber staff

Kh
Oct 20, 2017

This is the communication for your reference and immediate action. Quote you have a black heart, my wife has said this to me. she has said you are the type of person to will for the sickness and disease upon us uber folk. my wife and son are crying for your act of shaitan. you just dont want...

Uber Technologies / driving service

Sh
Sep 07, 2017

I didn’t request a driver when I logged on to the car riding site after landing at the Louisville Airport. I requested a large, comfortable car to take me to The Great American Ballpark in Cincinnati, about an hour north of Louisville. I expected a comfortable vehicle I could take a brief...

Uber Technologies / stay away from uber

Ma
Aug 22, 2017

Uber drivers treat customers like garbage. Very rude and disrespectful. You never know who will drive the car. There were so many situations when a driver could throw a passenger out of the car, or when someone else could use your account to make a free trip. I finally deleted my account...

Uber Technologies / unknown charge

Va
Aug 11, 2017

On the 6th of august I found a $12 charge on my account from Uber. Well I really took an Uber three times but it looks like I was overcharged because of the driver. I can’t say anything bad about him, he was nice and polite, but his gps device a little misled him and we lost some time searching...

Uber / fraudulent cancellation fee charged to riders by drivers who fail to show up and cancel trips

Kd
Jul 13, 2017

3 instances in one week, I have been charged cancellation fees for trips where the driver failed to show up after accepting the trip. 2/7/17 - Driver Charles just refused to show and blocked my number. 15 minutes later I had to cancel the trip and was billed Ksh 200 2/7/17 - Driver Nefat -...

Uber Technologies / abuse power

Sy
Jun 30, 2017

Hi, At 5.40 dated June30, I was heading down 5th Av to penn station, Try to turn 34th street, I was behind the bus to tuen west 34th street, This lady stop me middle of intersection unnecessary yealling and took my number plate and force me not to turn, Everybody turn except me, I have pic...

Uber Technologies / charged for a trip I did not take

Ka
Jun 29, 2017

I am a resident in johannesburg, south africa and have been incorrectly charged for a trip that I did not take. We incorrectly requested a trip and cancelled it immediately as obviously I cannot take the trip as I am in johannesburg south africa and not in usa. I was charged r3352.56...

Uber / I was overcharged for a 3 minute trip, im a regular user of uber and I know what trips cost

La
Mar 27, 2017

On 3/27/2017 about 7.30 am, I got a uber I was going 3min from my house to a dr. Apt I was charged 8.40 only went 1.5 miles, I know what trips cost and this is not right. Should not have been more than 4.00, I want the differance refunded to me. I feel like I was taken advantage of. Thi...

Uber / uber driver

Ry
Mar 20, 2017

Uber did not pay me my driver referal bonus. Initially I was suppose to recieve $1600. Then Uber tells me I will only get $1000, then it went down to $920. This bonus is advertised as a guaranteed new driver referal and in order for me to recieve this bonus, I had to complete 100 trip...

Uber / lost phone

Ju
Mar 13, 2017

I used Uber service and can't say anything bad about the provided service, it was nice and driver was also friendly. But unpleasant accident happened when I forgot my phone in Uber car. I contacted Uber company as soon as I noticed it and told them everything they asked and even drivers name...

Uber / uber service

Vi
Jan 06, 2017

The cab company in Jefferson is not capable of servicing the City of Jefferson. You can wait up to 3 hours for a cab and sometimes may never get an answer when calling. The cars stink, the drivers are rude and the cost is outrageous. Why does Jefferson City oppose Uber. They are a very...

Uber / renting of cars for uber and grabcar

Ja
Dec 26, 2016

Dear Sir/Mdm, I'm complaining on this ad 184330262, contact no at +65 9298 0442, I called this guy to inquire on the status for renting a car and this guy started threatening me with vulgarities and also offered to chop me up, all I did was text him on the business ethics that he doe...

Uber / driver was trying to rob me!

As
Oct 03, 2016

When I was in Florida I needed a taxi. I heard a lot about Uber but never used it before. I decided to give it a try and called a taxi. I was seating next to the driver and then I got a phone call. While I was talking I was looking at the window and my purse was next to me. I felt something...

Uber / highly unreliable company

Ja
Aug 09, 2016

I was late for my flight and needed a taxi as soon as possible. I called Uber and said that it was an emergency and they said I'll get the car in a few minutes. Stood there waiting and no one arrived!! So then I called a local taxi service and they arrived within 10 minutes!! When I wa...

Uber / partner

Mi
Aug 07, 2016

Uber lies to get people to drive their own personal vehicle for them as taxies incurring all the expenses other taxi companies pay to provide the same services. You will not be reimbursed for fuel, maintenance, wear and tare depreciation of your vehicle and any other expenses to drive for...

Uber / drunk driver

Ma
Apr 06, 2016

Me and my friend were shopping and bought a lot of things, so we decided to take a taxi because we had these really heavy bags. My friend told that she always wanted to try Uber, because it was a very popular service and she wanted to try it herself. I agreed and we ordered a car. When our...

Uber / worst company!

Ta
Feb 01, 2016

I had some problems with their Uber driver, contacted the company to complain but they doesn't seem to care. I explained the situation and the person on the phone promised me a refund, but I never received anything. I sent them some messages, but received no reply. I missed a flight...

Uber / uber drivers

Ka
Jan 26, 2016

I often use Uber service and must say that their drivers are not following the laws of the road. More than once I've had to witness that. They sometimes are driving on areas not mean for cars and even on bicycle lanes. Also there was a driver which was on a side street at a stop sign but...

Uber / awful service

La
Jan 25, 2016

My sister decided to try Uber. She was returning from a trip and needed a ride home. When she asked the driver about the price, she was told it would cost $40. But she was actually charged $150! It was 2 am, it was cold and it was raining, so she paid because there were no other option...

Uber / never use uber!

Bo
Jan 13, 2016

I had been using uber for months and was always satisfied with their service. One day I wanted to request a ride home. So I ubered, but got an error message stating my card was invalid. I contacted customer support, but their representatives had some serious problems with English. They...

Uber / no discount!

Lo
Dec 29, 2015

Don't use Uber. Uber invited me and gave me a $25 discount on my first ride. Before booking a taxi I checked my account and it showed that discount was applied. I also used a code for a $15 discount. So, I decided to use Uber and took my first ride from Airport. But the fare was $60! They...

Uber / I am sick of the way to treat their customers!

Ad
Dec 18, 2015

I am done with this company! A week ago I called for a car, it supposed to arrive within five minutes. But I was waiting for about 30 minutes. I called the driver many times, but there was no response. After 30 minutes of waiting I contacted him again and he finally answered. I was told...

Uber / a chatered ride that is being billed astronomically

Re
Dec 01, 2015

On november 19, 2015 I downloaded the uber app and established a ride cancelled that ride as a means of determining how the service worked. november 20, 2015 I then established the same ride now legitimately. it was a 7 miles ride from my mom's home to her doctor's appointment. the day...

Uber / account has been banned

Vi
Jun 12, 2015

Hi, I am vishal taneja ([email protected]). I have uber account, they have blocked my account without any proper reason. I have raised an issue with id (35027213). They have told it is automatically blocked due to security reason, but I already provided them the id and phone...

Uber / overcharging

Br
Jan 03, 2015

Uber charged my son $490.23 for a ride that usually costs $54 at 2:30 AM on New Years morning. That is over eight times the normal rate! He did not know the fare until he arrived home. The driver was apologetic but he said he could not do anything about it. I have disputed the amount but so far no reduction has been offered.