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AOL Customer Service

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Oath Inc.

22000 AOL Way
Sterling
Virginia
United States - 20166

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AOL Complaints & Reviews

AOL / comments on aol news weather

Jo
Sep 12, 2019

On sept. 12, 2019 I was making posts to some of the comments on the AOL news local. Someone at AOL kept deleting anything I posted even if it was a positive remark. I made a remark about Nadler and the impeachment vote; a remark about Elizabeth Warren and her intelligence; and remark...

AOL / advertising

Cr
Sep 10, 2019

It has become almost impossible to read articles in your "Welcome" area because of the constant advertising that overs the story. I was just trying to read, HOA Harasses Disabled Resident To No End, But They Wouldn't Get The Last Laugh and finally just shut it down because I was unable to...

AOL / prudential death chat using my name in the trump political forum

Re
Jul 12, 2019

My screen name in the Trump Political Forum is Recon Ron. Someone has been cloning my name and posting such posts as the following this morning..." If Trump should get assassinated it will be the first time such an event is celebrated in the country, but totally understandable"..." no one...

AOL / biased, anti trump aol/huffpo news

Do
Jun 06, 2019

So many of the "news" stories about President Trump are outright biased, negative, and frankly petty. The headlines say it all...reporting on the president's or his wife's (or family's) attire...his tuxedo, his daughter's expensive clothes, his wife's shoes, a comment taken out of context...

AOL / rental scams

Lm
Mar 16, 2019

stated that a rental property was owned and requested a deposit to be sent and they would send keys via fedex. I spoke with a real estate agent who informed me that it's for sale only and not for rent the property in question was located at 13410 nw 40th ave Vancouver, wa. 98685 I've continued to...

AOL / customer support paid account

Ky
Oct 17, 2018

I have been contacting AOL for OVER 1 year (open ticket [protected]). I have continually had every problem you can imagine. Slow email sending, cannot open mail, try again, email crashes. Template issues, etc, etc. Each time I call tech support, I must wait a minimum or 10-15 minutes, go...

AOL / email tech support

Zu
Aug 29, 2018

I paid for service from AOL in May 2018 for a year...$150. The receipt says AARAV tech support... I am having problems with AOL mail as I have in the past. When I contacted AOL they said that I did not have a year contract and that I would have to pay for service. Every time I access my...

AOL / I am complaining about the lies aol posts about president trump

Lo
Jul 18, 2018

A recent story indicated the the us government was being responsible for charges at the scotland golf course. It failed to identify that those charges will be billed personally to president trump on the next statement that they send him. Americans need to know that presidents and their...

AOL / liberal reporting

Jo
Jun 25, 2018

The Huffington Post is an ultra liberal company existing only to promote their liberal agenda on AOL. They are not a news organization and I am sick and tired of paying AOL for email service and being confronted with these lies everyday. Either the Huffington Post goes or we go. Why on...

AOL / aol sign in

Ro
Jun 18, 2018

For a few weeks, when I sign into AOL a window appears and tells me that I am timed out. This happens when I type the last digit in my password to try to sign in. It is happening, twice in a row, at the same time, multiple times. Very bothering! This nuisance occurs after I Sign in and...

AOL / refusing to allow users to delete accounts

Ao
Jun 06, 2018

AOL is currently not allowing people to delete their accounts. Their website says: "We apologize that the feature for enabling our users to cancel their username and email address is currently unavailable. We are working diligently to have this feature functioning by June 2018." It's June...

AOL / I want to close 2 aol e-mail accounts and have been told by aol that I cannot

De
May 29, 2018

I called aol [protected] on 05/28/18 to request my 2 accounts be closed. I was told the system was down and to try the next day. I called 05/29/18 and was told by a representative that I would have to accept the oath terms of agreement first. I told her I wanted to cancel my aol accounts because...

AOL / email

Da
Feb 05, 2018

I am a Verizon customer who was offloaded to AOL when Vwerizon ended email services. Kept my Verizon email address, and the switch was not too hard, although the AOL email set up is not as good. Today, suddenly, I can only access the AOL home and news page on my PC, and if I go to sign...

AOL / email security temporarily blocked, not able to change password

Ys
Jan 27, 2018

This message comes up when I try to change password. I need access to my mail urgently. "We're sorry... You do not have any account recovery options for resetting your password. If you need help now, you can call customer service at [protected] Monday through Friday from 8:00 a.m. to 1:00...

AOL / billing for services

Bl
Jan 18, 2018

Discovered today that AOL has been charging my personal bank account for services attached to a person's account who has been deceased since October 2015. That individual used my bank account number and set up an account at $17.95 per month. I don't reconcile my account and the person who...

AOL / aol reporting negative articles constantly about our president trump!

Ch
Dec 03, 2017

I am sick and tired of signing on to AOL seeing nothing but negative reporting about President Trump. He is our President . Your trying to undermine him and in doing so your hurting America and it's peoples. You don't care BUT WE DO! I think your actions and irresponsible reporting which...

AOL / aol gold

Da
Nov 03, 2017

I am very disappointed in aol gold. It is slow. Many features say coming soon. Why wasn't it complete before telling us we needed to upgrade? I click on an email and wait and wait for it to come in. I kept aol 9.8 for some of my information. I have been a customer since 2001. So very disappointed! ...

AOL / e-mail

Jo
Sep 27, 2017

For over two days now, both incoming and outgoing e-mails are sporadically not going through. I've spoken with tech support repeatedly and only gotten a run around. Being told we know there's a problem and you'll just have to wait until we fix it is not customer service. i was promised a...

AOL / your news

St
May 17, 2017

To Whom it may concern, I am really tired of seeing in the daily headlines, "So in so's wardrobe malfunction" always about a beautiful woman. Isn't there anything more interesting to report? Why don't you report about men's zippers being down? It's stupid and it...

AOL / Thay won't take my money and send a bs message every day

Ro
Apr 09, 2017

I have 2 accounts with aol the first account is about 12 years old w/o any issues regarding credit card use. The second account is about 2 years old and I pay $4.99 each month for each account. About 2 months ago I was informed I needed to upgrade my credit info. I have obediently upgraded...

AOL / Email

12
Feb 28, 2017

Deleting unread email. When I read email, I normally delete it. However, I leave it there among unread email if I have a reason to refer to it again. Also, when I go through my unread email, I often delete items that I do not want to read, but may keep others which I have read but which I do...

AOL Inc. / Email

Vi
Mar 08, 2016

I've been a member of AOL since 1996. I've tried to cancel the service on numerous occasions due to the absurd amount of SPAM received. AOL always had more stalls than Santa Anita and the cancelation never happened. The last attempt was about three years ago and they begged me to stay at...

AOL Canada Incorporated / Unauthorized charges, bogus customer service

Ke
Feb 25, 2015

Keitha Brathwaite 8-6730 Boulevard Des Laurentides Laval, Quebec Canada H7H 1N6 [protected]@hotmail.com Tel: [protected] Date: February 19th 2015. Dear Sir/Madam, this is one of many attempts to resolve the issue of fraudulent charges to my Scotia bank Power chequing account Transit number...

AOL / Customer Service

14
Jun 27, 2013

I spoke with a representative because I could not reset my password. Rhea the customer service representative did not assist me and repeated put my on hold for long periods of time. Even when she was on the line she delayed responses and it was as if I was the only person of the line. When...

AOL Email / Email Hostage

Je
Apr 25, 2013

My AOL Nightmare All I wanted to do was reset my GoDaddy password. The instructions were sent to my AOL email. I attempted to login and it prompted me to reset my password. I followed the instructions and it said that they did not have enough information on the account to reset it and I...

AOL / Thieving Money

Re
Mar 29, 2013

AOLI just had AOL pull 77 dollar off of my card. I've never had service with them in all of my life. I filed a complaint with the IC3 and I think anyone else who has a problem with them should follow suit. Outrageous! I don't even know how they got my card number. They cleaned me...

AOL / AOL have got to be the worst broadband company

Wo

I’m getting thoroughly fed up with the hassle of trying to cancel my AOL Broadband subscription. I have recently moved in with my girlfriend who already has O2 broadband, so the AOL service on my old (rented) flat is simply no longer required. I contacted AOL, and the cancellation...

AOL / AOL stop taking my money

Ag

I’m getting thoroughly fed up with the hassle of trying to cancel my AOL Broadband subscription. I have recently moved in with my girlfriend who already has O2 broadband, so the AOL service on my old (rented) flat is simply no longer required. I contacted AOL, and the cancellation...

AOL / unauthorized charges

Ma

I to have charges from this place. If this provider is not affiliated with AT&T then why on earth are these charges on my monthly phone bill and included in the total. Sounds like a connection to me. What a crock. How do they get away with this. $197.40 to be exact. Charges on 3/16, 3/18...

AOL / AOL technical support emails about virus

Vu

For the last several days, I have received e-mails from Mouhajer 1. I knew that it must be a virus and call the technical support service to check into the 30+ e-mails that I have received in recent days. I was connected to people in India and after paying $190.00 for a service plan, I am...

AOL Service / Beware

Sh

It is not a simple task. You may not cancel online, imagine that. I not only notified them online to cancel my service and I forbid that they continue to make automatic withdrawals from my account. Well, they did it anyway. I will be waiting on pins and needles to see if they can...

AOL Service / stealing money from my debit card

Fa

aol opened an account with out my PERMISSION. i have no land line phone. i use verizon wireless. HELP HELP HELP from jan to june aol ran my card 16 times. 14 times the card was declined. 4 times they STOLE $155.80 I would like to press charges. PLEASE HELP

AOL / E-mail service

Hd

After paying AOL for over 15 years last night our service was canceled without warning. In addition two weeks ago my computer was infected with a McAfee virus- McAfee also provided to us by AOL. Had to deleted McAFee and replace with Micro Trend to rid virus. Had to delete the over 600...

TWX AOL / FRAUD

Ba

TWX AOL has been withdrawing funds from my account each month for the past two years according to my bank statements. I have never used AOL, I had no idea how this could happen. I learned that with the purchase of my Dell Laptop two years ago, which had come with the option of using AOL a...

AOL / Simply awful

Ju

Any other internet company requires you to register the id number on your modem. From t here you can either choose to use their browser or download AOL or Yahoo, etc. I have been harassed continuously by 4 AOL members. I fear for my life. One of them passed along my name and personal information...

AOL / Fraud and scam

Vi

I have recently been sent to a Collection Agency due to improper billing by AOL. While living with my fiance I called Aol for internet dial up services which were to be billed to my fiance's phone bill. I moved out the end of December leaving the computer behind. Since the internet...

AOL / BAD SERVICE

Ge

AOL IS NOT A GOOD COMPANY . SO MANY TIMES IT TELLS ME THAT THERE IS A MOMENTARY FAILURE, PLEASE SEND AGAIN ETC..ETC... WHILE AT THE SAME MOMENT I HAVE CORRECT ACCESS WITH OTHER SERVICES !!! LIKE GMAIL, YAHOO ETC..., I HAVE BEEN FOR YEARS WITH AOL AND I WONDER WHY ? I DO HAVE TO BE A...

AOL / Suspension of my account

Ma

I AM TOTALLY DEVASTED!! AOL HAS SUSPENDED MY ACCOUNT WITHOUT GIVING ME ANY REASON. I HAVE BEEN WITH AOL FOR 15 YEARS - ALL MY CONTACTS, PERSONAL AND BUSINESS, ARE IN MY AOL ADDRESS BOOK. I CANNOT EVEN GET TO TALK TO ANYONE. I HAVE SENT A FEDERAL EXPRESS LETTER TO AOL IN DULLES VIRGINIA, TO...

AOL / Fraudulent charges

Ma

I have been an AOL customer for over ten years. About two years ago, I purchased DSL through Charter Communications but I wanted to keep my AOL email addresses. AOL offered me a package for $ 9.99 per month. I took it. For about one year, I was charged $ 9.99 per month on my debit card...

TWX*AOL Service / ? what is it

I still do not know who you are and never did. The phone number on the will is [protected]. I cannot get through the phone number. My debit card has been canceled. I you want for expose them contact me and [protected]