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Office Depot Customer Care Service

Office Depot, Inc.

6600 N Military Trl
Boca Raton
United States - 33496-2434

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Office Depot Complaints & Reviews

Office Depot / canon scanner - return

kellych on May 7, 2017
Hello- My complaint is service related. Since I am a business owner - I am keen to service issues. I wanted to share with you my experience - I feel office depot has falled short. I have a dental practice. I purchase all my office supplies through my local office depot on forest lane in...

Office Depot / Lenovo Flex 3

Michael Shotwell on Mar 31, 2017
Office Depot, 16th Avenue, Laurel, Mississippi 4:49 (within the past hour) Friday, March 31st, 2017 (1st problem) I have had nothing but problems with this computer since I bought it. I have been to Office Depot several times about this computer. I went to the Office Depot in Laurel tod...

Office Depot / Chair delivery

Sara on Feb 13, 2017
I will not come back and will never order anything from Office Depot again! Two months already passed and I'm still waiting for my office chair and I can't reach anyone with a common sense! I called their toll-free number and spoke with someone who was not able to help me with my issue...

Office Depot / Replacement of broken ativa 08cc03 cross-cut shredder

Cheryl Himert on Feb 2, 2017
I originally purchased shredder in Dec. 2015. It broke and I sent it back. I had to pay for shipping. It was replaced. Now the replacement model has stopped working. They are informing me that the machine is no longer under warranty. In the warranty information they state that the cutter...

Office Depot / HP Notebook 14-as151nr

Mauriah on Jan 23, 2017
I purchased the product and it worked for about 2 months before the programs started crashing. When I bought the product I was told with the protection plan I purchased with it if anything happen to it that I would be able to exchange or receive a refund towards a new one. When I returned...

Office Depot / ReBate

bluebama7 on May 8, 2016
I went in to Office depot in northport, al they had a rebate on paper so I bought and was walked through how to get my rebate back through the mail. I sent my receipts in two different envelopes. I received in the mail to day on both of them a response say can't pay you because these...

OfficeMax / Max Assurance

I purchased an HP OfficePro 8610 printer which did not even last 6 months. I went through Max Assurance where I purchased the protection and they sent me a "gift card" which is their name for it. I next went online to purchase the same printer which has been reduced to 99.99 from 199.99...

OfficeDepot / Can't access my account!

Nick on Feb 22, 2016
Recently I decided to order something from OfficeDepot. When I wanted to access my account I could not do that. I contacted customer support and asked what was wrong with their website. Their rep said that there was nothing wrong, maybe some bugs and suggested ordering by phone. That's bad...

Office Depot / Reward program

Reviewer23417 on Jan 10, 2016
This reward program is a joke.. they delete any points under 1000 at end of each quarter.. they credit recycled ink cartridges at end of following month.. so example if you have 600 qualified points in December and recycle ink cartridges in December to get to a reward .. you do not get...

Office Depot / 2 Year Performance Plan

Reviewer32968 on Jan 3, 2016
I bought a Hewlett Packard 3n1 desk top computer 7/6/2015 screen broke have called 4 times to get it repaired they say they have sent us boxes to send it to them Claim#90334727 12/30/2015 was last call to them there were 3 other calls since then no response from them I want it repaired if...

OfficeDepot / Worst customer service ever.

James on Dec 8, 2015
Worst customer service ever. That was my first experience with this company, but I'll never order something again. I ordered a chair and it arrived shipped in two boxes. One box was damaged and they noticed that. So, they decided to send me one more box. And it was empty. Yes, I received...

Office Depot OfficeMax / Restroom

Reviewer44768 on Nov 16, 2015
In the heart of Boca Raton, FL I have been left stunned that your company would allow a public restroom put to shame any gas station restrooms that I have seen in my lifetime. No soap. Roaches on floor. Nasty stuff on walls...mold everywhere. I will attach pictures. 441 and Glades is the location.

Office Depot / Unauthorized credit card charges

IBessette on Nov 13, 2015
I did not notice that I was charged twice for a service on the purchase of my computer and warranty until I went to pay my credit card where I noticed 'something' was wrong because it was way over the cost of one computer and one warranty charge. I brought the receipt which clearly show...

Office Depot OfficeMax / 4 drawer file cabinet

Reviewer32637 on Nov 5, 2015
I used Office Max Online for the first time last Friday. Ordered a $600 4 drawer file cabinet. Supposed to get delivery last Monday. Waited for delivery, never came, then called. They had never processed my credit card so we started all over again. Promised delivery for Tuesday, had to be...

Office Depot / Rewards program

Reviewer97614 on Oct 19, 2015
From Hawaii...Because of all the problems I've had with them, I've scaled back my shopping at Office Depot/Office Max (they merged in 2014). I only go there when I cannot find a product elsewhere. I live in a relatively small town in Hawai'i. When I complain that I have not...

Office Depot / Delivery of ordered office supplies

Reviewer81101 on Sep 15, 2015
Placed order on Wednesday, September 9, 2015. Order was to arrive on Thursday, September 10, 2015 between the hours of 9am and 3pm. No delivery! Have placed several calls tracking order and each time agent stated order was in process and would be delivered Friday, September 11, 2015. No...

Office Max / HP printter inks

Reviewer91363 on Sep 12, 2015
Office Max in-store advertising by their product does not indicate that a special card is needed to get the discount. An offer is made at check-out to obtain the card, but no mention is made of the savings. I rechecked the ad by the printer cartridges and nowhere did it say one had to have...

Office Depot / Laptop and service

Reviewer47087 on Aug 23, 2015
On 6-20-2015 I bought a acer tablet with a 2 year warranty with a visa gift card we received. After a month my tablet started having troubles. It Wouldn't start when I pressed the on button and the battery wouldn't hold a charge. I called Office depot and they told me I had to go...

Office Max / PRINTER

mark szymanski on Apr 17, 2015
I purchased a Samsung Lazer all in one printer from the Belleville, Illinois Office Max, I now need toner for the machine and went to several Office Max and Office Depot's and have found that I cannot get the toner from any of these places. They told me that the company sells the...

Office Depot/ Max / Office chair causes bleeding injuries/ One star reviews deleted

JohnnyHexwrench on Dec 16, 2014
I bought the WorkPro 1000 Series Mid-Back Mesh Task Chair, Black from the website of the newly merged Office Max/Depot this Black Friday. ** The movable armrests have major design flaws. I've had this chair for two weeks now, and twice the armrests have pinched my pinkies so hard it...

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