Went to Burger Kinger in Horseheads, NY on Friday 7/14/23 for dinner with a friend. The time was 4:30pm. 3 customers in the place at the time. We ordered a #1, single whopper with cheese, fries and a coke, and an order of onion rings.Same for my friend and an order of cheese sticks. What a disappointment to say the least. First it took forever! They were out of coke, any kind and my friend ordered an ice coffee. No ice coffee. Second, I didn't get my fries and neither did my friend. We were charged for them but didn't get them. I thought the soda machine was going to dance across the floor. The burgers were so thin and so much sauce and other things on the bun that the sauce oozed out of the bun making a total mess of everything. You couldn't even taste the burger. Not good folks. We spent $30.00 bucks for that crap. The staff surely didn't know what they were doing. I looked around while eating and the place looked pretty clean. Thats about all I can say about my experience at BK.
Desired outcome: I want my money back!