I went to Burger King at 2pm Sunday, Jun. 2, on Millerville Pike in Lancaster, PA. As I walked toward the door, I observed a BK employee outside, talking to her friend who was parked in front of the store. As I walked into the restaurant, this employee raced past me, butted into line ahead of me, and ordered food for her friend in the parking lot. At this point, all service stopped at the front counter as her fellow employees focused on her order and abandoned the front counter. I stood there for a while, but eventually -- about 20 minutes later -- it was apparent that I was invisible to them. So I walked out and got a sandwich from a competitor next door (with better service).
The inmates run the asylum at Burger King, and this is not my first bad experience at this store on Millersville Pike In Lancaster, PA. Service takes a long time, every time. And all the burger patties are precooked and held in containers. I've watched this. When I order a Whopper, they grab a burger patty out of the holding pen, microwave it, and they call this a fresh, "flame-broiled" burger. Don't believe it? Try BK, and stand at the counter while they make your food. You''ll see!
It is time for me to end this Sunday tradition. I'm cooking on Saturday this week, and have no plans to return to BK.