Burger King Logo

Burger King Customer Service

Having problems with Burger King?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Burger King Customer Service Contacts

+1 866 394 2493 (United States)
+61 130 085 2326 (Australia)
+64 800 425 464 (New Zealand)
+43 122 602 260 (Austria)
+82 80 228 163 (South Korea)
5505 Blue Lagoon Drive
Miami, Texas
United States - 33126-2029
Mon7:00 AM - 11:00 PM
Tue7:00 AM - 11:00 PM
Wed7:00 AM - 11:00 PM
Thu7:00 AM - 11:00 PM
Fri7:00 AM - 11:00 PM
Sat7:00 AM - 11:00 PM
Sun7:00 AM - 11:00 PM
Addresses

United Kingdom
PO Box 1975, Liverpool, L69 3HH

New Zealand
6 Antares Place, Mairangi Bay, Auckland, New Zealand

Austria
Wienerbergstraße 11, Vienna Business Park, Turm A, 34. OG, 1100, Vienna

Denmark
Kometvej 5, 6230 Rødekro

Germany
Adenauerallee 6, 30175 Hannover

Norway
Postboks 260, 1326 Lysaker 

Sweden
Olof Palmes Gata 13, 111 37 Stockholm

Switzerland
Inwilerriedstrasse 61, Baar 6340

Turkey 
Dikilitaş Mahallesi Emirhan Caddesi No:109 Beşiktaş, İstanbul

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Burger King Customer Service. Initial Burger King complaints should be directed to their team directly. You can find contact details for Burger King above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Burger King. Discuss the issues you have had with Burger King and work with their customer service team to find a resolution.

Burger King — Complaints & Reviews

Aug 19, 2020

Burger King — Parking lot full of deep potholes

The Ironwood Michigan Burger King parking lot has so many DEEP Potholes. They are about 5 inches deep. The...

Ironwood
Aug 10, 2020

Burger King — POTHOLES (1410 E. CLOVERLAND ST., IRONWOOD, MI, 906.932.7232)

Hello, The Burger King restaurant in Ironwood, MI, 906.932.7232. There are yard-sized potholes in the...

Ironwood
Aug 10, 2020

Burger King — Order prep no covid-19 hygiene

When it was time to deliver my order, the staff blew into the bag to open it. No masks or gloves in sight...

Burger KingNon refunded for being charged twice and not even given compensation

We gad used the app for the first time and when we got home I check my card and see the same transaction number twice. My wife contacts them through the app and they say 3-5 business day that was ten days ago. We contacted someone else and they say just to wait longer

I selected inheritance scam because them holding my money collects on their interest in their bank

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Aug 09, 2020

    Burger King — Drive thru service

    In the past, I had managed burger king and never had a manager under my staff or not working under my...

    We are here to help

    • 16 years' experience in successful complaint resolution
    • Each complaint is handled individually by highly qualified experts
    • Honest and unbiased reviews
    • Last but not least, all our services are absolutely free
    Aug 08, 2020

    Burger King — Didn’t get entire order

    I Went through the Drive-Thru at the Chambersburg PA Lincoln Way West location at approximately 1500 today. I...

    Aug 08, 2020

    Burger King — Service no mask and statewide policy

    I went to 101 west euless boulevard on saturday august 8th at 9:55 a.M. To burger king and the lady in the...

    Burger KingBurger and chicken nuggets

    I had to sit in the line for 40 mins with a total of 4 cars in the drive through. My burger was not cooked all the way through but more Importantly I am allergic to cheese. I tried to report this to the manager Amy who was very unhelpful. I had to wait for 10 mins for her to come out disoriented and all over the place, just for her to tell me I cannot have my money back and think it's okay for me to wait another 20 mins to get another burger.

    The chicken nuggets for way over cooked, literally hard as bricks, bricks!!!. How? When they are set to a timer store 1170 on Pulaski highway is not being ran properly at all. Horrible customer service, I want my money back for the burger and chicken nuggets I purchased which is a total of 4 dollars, It's not the money it just the point that it is not okay to provide people with something that is not safe, No I don't want another burger.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Aug 04, 2020

      Burger King — Poor customer service-assistant manager

      On 08/03/20 I went to the Burger King located at 7E May St Winder Ga 30680, on my way to work. At approx...

      Aug 03, 2020

      Burger King — Burnt food

      Last Wednesday 7/29/2020 visited and ordered the following - Received No receipt. I was missing both order...

      Burger KingPoor handling of fast food.

      Visited 2 separate B.K.s in 2 day. None of the employees were wearing there masks. Some had a mask down around their neck. My main concern was the young man actually preparing the food! Maybe extensive training in needed!? I understand the frustration involved in this situation. I, also have to wear one at work. But preparing food should be extra import!

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        Jul 31, 2020

        Burger King — Bacon king burger that came with 1 slice of bacon

        On july 30, 2020 at 7:28 pm me and my boys went to burger king store #3714, to gab a diner for the night, I...

        Jul 27, 2020

        Burger King — Customer service

        I frequent BK several times a week. I moved to another BK location as the one I usually go to was slacking on...

        Jul 17, 2020

        Burger King — Drive thru menu board

        So today 07/17/2020 at 6:30, best guess because the rude manager refused me of a receipt I placed an order...

        Jul 05, 2020

        Burger King — Customer service

        My dad went to the Burger King on 825 East Main Street In Meriden and ordered 3 whopper meals he was charged...

        Jun 27, 2020

        Burger King — Receipt short on redemption space

        The BK website tells us to enter our redemption code on the receipt in the block shown on the first image...

        Burger KingNo receipt

        I went through the drive-thru in East Hartford, CT, USA. There was a tag on the bag stating what I had; which was 1 Big Fish (1 light tartar), 1 sm O-ring and 1 sm Disp Water. I decided to do the survey because my sandwich was oozing tartar sauce when I unwrapped it. I had to wipe off most of the sauce before I could eat it. When I went to complete the survey, I realized that I couldn't use the tag because the store number was not on it. There was no receipt in the bag. My meal cost $7.71, at least that was what I was told. In any case, I wasn't happy with my meal or service.

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Burger KingFood/money handling during covid-19

          I walked in Burger King on mission in Oceanside CA and I ordered my food. The cashier which was the manager didn't change her gloves, which were used at the drive through with other customers handling money. I asked what the purpose was to wear these gloves if she's not changing them when she handles the food. She got very defensive I'm sure it's because she didn't take a food handlers course. She then scooped my fries and put her dirty fingers on my fries with the same dirty gloves!!! Gross .. she told me she was only to change the gloves if she touched something very dirty. Well money is filthy so someone needs to train these people. That's beyond ridiculous...

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            Burger KingI wasted over 9 dollars for 4 cheese sticks

            I went thru drive thru 2 weeks ago, and after 22 minutes, finally ordered 2 crispy chicken sandwiches an a 9 piece mozzarella sticks. Another 10 minutes, I finally got my order (without a thank you). When I got home, I gave my 2 grandkids their sandwiches, and to their, and my, dismay, they were spicy chicken sandwiches, much to then, on top of that, too spicy for little kids to eat, then, on top of that, we only got 4 mozzarella sticks! I also never got a receipt, needless to say I wasted over 9 dollars for 4 cheese sticks and 2 disappointed little kids. This burger king is at 6261 n. Lincoln ave. In chicago. I will never go to that one again. I just wanted to let you know of the poor service I got there. Judith stark 6636 n. California chicago, il. 60645

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              Jun 11, 2020

              Burger King — Customer service

              I had ordered by drive threw and kept repeating myself to the cashier that I had coupons to use. I get to the...

              IN THE NEWS

              Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
              If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
              One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
              A consumer site aimed at exposing unethical companies and business practices.
              ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
              You'll definitely get some directions on how customer service can best solve your problem.
              Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.