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Burger King

www.bk.com

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1.2 25 Reviews 4597 Complaints
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Burger King Complaints Page 9 of 230

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R
7:03 pm EDT
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Come to burger king everyday and order a big kids meal with some changes. Informed today I couldnt get it because management said I was robbing burger king. Now they have been up charging me for the extras and I pay but this particular manager said he wouldnt. Someone needs to pull the cameras and see what happened. It was embarrassing to say the least. I...

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S
5:22 pm EDT
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I went for dinner at the Cranberry Twp, PA location at 4:30pm. The recording came on and asked for my order. I ordered the first meal and a girl came on and said, “That was a recording. Could you repeat that?” I repeat that I would like a #3 with no condiments. She asked if I wanted ketchup and mayo. I said that those are condiments. Then it dawned on me...

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T
12:08 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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At the hartford ave - ri - they screamed at me for not reason - I was just trying to order - they should be fired - I will never ever go back there - I want a million dollar gift card to make up for it - not really but I am pissed beyond what you can imagine - hiding behind a mike - do something for me or I am done as a customer and I will spread the word to all my friend and business partners!

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B
4:05 pm EDT
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Store# 8563; Chrispy Chicken + Frys+Root beer. Trans# [protected]-030343 I ordered the above and the sandwich did not have a tomato on it along with an excessive amount of mayo. I only know the tomato slice should have been there based on the picture. I asked the cashier, she asked manager and manager said since I ate the sandwich, "TO BAD WE WILL DO NOTHING"

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S
12:29 pm EDT
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July 18, 2023 time 11:15 am Went through drive thru order # 65 and order # 69 tasted the fries and they were extremely salty. I went back through drive through to advise them I need a fresh batch of fries no salt, I was told no. I asked for my money back and was denied that I contacted the police department while on the phone with them the so call manager...

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I
11:12 am EDT

Burger King Money change scam

I was scammed when I received change from a meal that cost $35.22. I gave her a $50 bill for and should have gotten $14.78 back. She only gave me $11.53 back. When she handed me my change back she said she was short quarters. Being a gentleman, I thought for a second and thought. I'll be nice and accept my change short of $.25. I am from out of town so I was driving away an hour after this and thought. Why didn't she just give me 2 dimes and a nickel. Then I pulled out my wallet and saw she also keep 3 dollar bills too. So, I only got back $11.53 instead of $14.78. She was a Mexican gal about 5 feet tall and black hair. I tried to call the restaurant but they took the phone off the hook. I should have called the police. I had no way to get ahold of the owner of the franchise either. No telling how many times she uses the scam. The trick saying, "I am short quarters" diverts your attention off of the bills you're supposed to get back. I hate scammers. Can you advise the owner that she is doing this? At least my conscience will know I tried to do something about this scam.

Desired outcome: Desired outcome would be she gets reprimanded or fired.

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G
8:25 pm EDT
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Went to Burger Kinger in Horseheads, NY on Friday 7/14/23 for dinner with a friend. The time was 4:30pm. 3 customers in the place at the time. We ordered a #1, single whopper with cheese, fries and a coke, and an order of onion rings.Same for my friend and an order of cheese sticks. What a disappointment to say the least. First it took forever! They were...

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M
1:08 pm EDT
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I haven’t eaten at Burger King for years. I switched to McDonald’s because of the way Burger King was with their customer service. You are putting your commercials on the TV so much anymore that I’m thinking that you know maybe Burger King changed I said let me go try it let me give him a chance again so I pull up to the window to order my food not the...

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B
10:32 pm EDT
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Store#2908, Authorization: 437504, Order number 468 on 7? 13/2023 at 6:19 p.m., Devon, employee number 460773 I was in the drive through and my order was $11.23. I counted my money 3 times to make sure I was giving her the correct amount, I gave her $11.25. The lady at the window took my cash turned away from the cash drawer and turned back to me and said...

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C
12:30 pm EDT
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I placed an order on 7/12/23 at 8:32 am I ordered chicken fries which they did not give me they put that I ordered french fries the croissant I had was disgusting the croissant was soggy the whopper was just thrown together lettuce and tomato was not even in the bun the food was just not even edible my order was #45 we asked the worker to swap fries for the...

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M
9:35 am EDT
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Recently went to the Burger King at 1725 US Hwy 1South, St Augustine Fl. When I asked for a cup to put some water in, the charge was 12 cents for an empty disposable paper cup. I definitely had a problem with that. Also the restaurant overall was untidy with trash left on the tables and the floor. A homeless man had his head on the table by the entrance and...

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S
9:05 am EDT
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On July 10th at about 12.50 PM I went into the Burger King at 415 Home Drive in Pittsburgh along with my wife and Great Grand Daughter! I had a BK cupon for some Whopper meals and I gave it to the woman at the cash register, she told me to read the code on it and I had a hard time seeing it and I asked her if she could read it! She just gave me a horrible...

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N
8:43 am EDT
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My manager and I choose Burger King a few times a week for lunch. The burgers are good and it’s affordable, however 2 out of 3 times we order the order is wrong and it missing something. My manager is highly allergic to onions and again 2 out of 3 times the burger has onions he has even got fries with onion rings in them. We have let them know about these...

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G
4:12 pm EDT
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My husband and I were out doing a bit of shopping & decided to stop at Burger King for lunch. We had a coupon for 2 Can Dine for $14.59. You could have 2 WHOPPER Sandwiches or 2 Original Chicken Sandwiches along with 2 medium french fries & 2 medium soft drinks. I am not fond of hamburgers & wanted an Original Chicken Sandwich instead of a burger. My...

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A
9:49 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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On 07/09/2023, I went to the Burger King in Dallas Georgia to grab lunch for the family. I went to the drive through and there were only 2 cars in front of me in the line. I proceeded to wait atleast 30 min before the line started to move, then when I moved up to place my order, I were asked to wait again. I again waited approximately 15 more min before...

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M
11:50 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
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This morning at 9:16 I ordered what I always ordered, 2 cuissaunt sandwich for $6.00. One sausage egg and cheese and one bacon egg and cheese. After 7 mins I received my order, no other vehicles there, I drove to my work, 6 mins away. The first sandwich with sausage was steaming hot, the bacon sandwich was ice cold. I will not trust burger King again. I...

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D
11:55 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Burger King 4 whopper juniors and one fry. Called to complain and the mananger hung up on me

Worst customer service ever, why bother with a complaint i'll take my money elsewhere. No thank you from the cashier, no smile rude. Ordered 4 whopper jr, and extra fry. I ask where's my frys? 4 whopper jrs. Not in the bag. They said 4 whopper jrs don't come with a small fry. No kidding! "extra fry"! Then I went back to order. Put the money on the counter and the rude cashire said. Put it in my hand. Rudely! That branch is just a. Reflection on the company. Mcdonalds for me. Receipt 10087 all were rude but natallie was the worst. Jim ross dublin ga.

Desired outcome: Reaps of racism need to be fired. Pretty well called me a Liar.

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B
8:18 am EDT
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Worker was very rude like she was having a bad day then put it on the customer. This has happened a few time at this location To me and as a fast food restaurant she had a very nasty attitude. Worker with no respect for the work place. This is really a problem for buisness.Covid is over and they keep the doors locked and the buisness is still open.

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M
9:06 am EDT
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I am not sure how the manager that took my order is a manager when she does not have people skills. She was very rude from the time I placed my order to when she collected payment. I asked for the 2 for $4 with the egg on the side and she told me at the speaker no she couldn't do that. Then I asked again and she finally did it. She told me to pull up and...

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E
5:59 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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According to my receipt incident occurred at 12:12pm on July 5, 2023. Upon entering store # 26438 no one was at counter. I called out anyone here? A young man (Carter) appeared took my coupon and placed my order. He served me my drink and ice cream and I sat down to wait for the completion of my order. Ten minutes or more went by and a family came in so I...

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About Burger King

Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
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Burger King Category
Burger King is ranked 58 among 59 companies in the Fast Food Chains category

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