Service
Incident: July 26.2023 @ approximately 12:45 at the Burger King in Lytle. Texas.
I went in and order 2 Whopper Burgers, onion rings, french fries ansss 2 drinks.
after about 15 minutes I wanted to know where my order is and I'm told by the the manager they are filling on line orders. There's something wrong with this
picture. You have a paying customer waiting for their order while on line orders
are being filled when the on line customer isn't even there . Keeping a paying customer waiting for 15 minutes is just not right. My husband met me there on his lunch break which with this kind of service did not make my husband a happy camper. Something needs to corrercy this, In store cuatomers should come first!
Thank you PLM
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I was scammed when I received change from a meal that cost $35.22. I gave her a $50 bill for and should have gotten $14.78 back. She only gave me $11.53 back. When she handed me my change back she said she was short quarters. Being a gentleman, I thought for a second and thought. I'll be nice and accept my change short of $.25. I am from out of town so I was driving away an hour after this and thought. Why didn't she just give me 2 dimes and a nickel. Then I pulled out my wallet and saw she also keep 3 dollar bills too. So, I only got back $11.53 instead of $14.78. She was a Mexican gal about 5 feet tall and black hair. I tried to call the restaurant but they took the phone off the hook. I should have called the police. I had no way to get ahold of the owner of the franchise either. No telling how many times she uses the scam. The trick saying, "I am short quarters" diverts your attention off of the bills you're supposed to get back. I hate scammers. Can you advise the owner that she is doing this? At least my conscience will know I tried to do something about this scam.
Desired outcome: Desired outcome would be she gets reprimanded or fired.
Burger King
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Store#2908, Authorization: 437504, Order number 468 on 7? 13/2023 at 6:19 p.m., Devon, employee number 460773 I was in the drive through and my order was $11.23. I counted my money 3 times to make sure I was giving her the correct amount, I gave her $11.25. The lady at the window took my cash turned away from the cash drawer and turned back to me and said...
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I placed an order on 7/12/23 at 8:32 am I ordered chicken fries which they did not give me they put that I ordered french fries the croissant I had was disgusting the croissant was soggy the whopper was just thrown together lettuce and tomato was not even in the bun the food was just not even edible my order was #45 we asked the worker to swap fries for the...
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On July 10th at about 12.50 PM I went into the Burger King at 415 Home Drive in Pittsburgh along with my wife and Great Grand Daughter! I had a BK cupon for some Whopper meals and I gave it to the woman at the cash register, she told me to read the code on it and I had a hard time seeing it and I asked her if she could read it! She just gave me a horrible...
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My husband and I were out doing a bit of shopping & decided to stop at Burger King for lunch. We had a coupon for 2 Can Dine for $14.59. You could have 2 WHOPPER Sandwiches or 2 Original Chicken Sandwiches along with 2 medium french fries & 2 medium soft drinks. I am not fond of hamburgers & wanted an Original Chicken Sandwich instead of a burger. My...
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On 07/09/2023, I went to the Burger King in Dallas Georgia to grab lunch for the family. I went to the drive through and there were only 2 cars in front of me in the line. I proceeded to wait atleast 30 min before the line started to move, then when I moved up to place my order, I were asked to wait again. I again waited approximately 15 more min before...
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This morning at 9:16 I ordered what I always ordered, 2 cuissaunt sandwich for $6.00. One sausage egg and cheese and one bacon egg and cheese. After 7 mins I received my order, no other vehicles there, I drove to my work, 6 mins away. The first sandwich with sausage was steaming hot, the bacon sandwich was ice cold. I will not trust burger King again. I...
Read full complaint4 whopper juniors and one fry. Called to complain and the mananger hung up on me
Worst customer service ever, why bother with a complaint i'll take my money elsewhere. No thank you from the cashier, no smile rude. Ordered 4 whopper jr, and extra fry. I ask where's my frys? 4 whopper jrs. Not in the bag. They said 4 whopper jrs don't come with a small fry. No kidding! "extra fry"! Then I went back to order. Put the money on the counter and the rude cashire said. Put it in my hand. Rudely! That branch is just a. Reflection on the company. Mcdonalds for me. Receipt 10087 all were rude but natallie was the worst. Jim ross dublin ga.
Desired outcome: Reaps of racism need to be fired. Pretty well called me a Liar.
Not friendly coming on the order speaking saying hello like it’s a telephone she didn’t not acknowledge the customer
Worker was very rude like she was having a bad day then put it on the customer. This has happened a few time at this location To me and as a fast food restaurant she had a very nasty attitude. Worker with no respect for the work place. This is really a problem for buisness.Covid is over and they keep the doors locked and the buisness is still open.
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