Customer service, food and attitudes
Went to the drive thru on way home from a long day at the Hospital( were I work). Got to the speaker and the girl says you know what you want. Not welcome to Burger King or let me know when you are ready. I gave her my order 2$5 Whoppers (1) without Tom and Onion and the other one like it comes. Please add cheese to both and 2 Lg. Onion Rings. Then she said laughing can I have the order again. I gave it again and she still had to ask twice about the no Toms and Onions. Finally moved up to window. NOW mind you I am the ONLY one in drive thru and NO ONE in dining area. Got to window NEVER once spoke to me when she reached for me card NOR when we food was almost throw out window. Both sandwiches were missing the cheese and the one with NO toms and Onions had onions and NO mayo. Burgers were near bout cold and half wrapped when I pulled one out the bag it fell to pcs. The Onions rings were warmed over and so hard we couldn't eat them. At $3.49 ea, we shouldn't have had this kind of rings. FYI: NO ONE was wearing mask and the girl giving( or throwing) food at the window had about 2" nails and they were dirty. I have worked in food services before and I know this is forbidden. I will NEVER go back in the Burger King and probably none anymore. This one really done it for this family.
Wrong order!
I usually treat my grandson to Burger king on Wednesdays because he gets out of school early. On a recent Wednesday I went to burger king and ordered a chicken fries meal and some other things for dinner. When I got home I had 2 orders of French fries and no orders of chicken fries. I immediately called the store and told them what it happened. Because I...
Read full review of Burger KingProduct
I just went to the drive thru in douglastown n.b and I ordered a number 14 with a poutine and a soft drink, and I got a quarter pounder instead of a fish this is the second time this happens to me the first time I let it go but it happened again today, so I'm sending a complaint I'm not looking for a free meal or anything but maybe the order taker should...
Read full review of Burger KingGoogle number
I have called twice and will be calling Corporate again today with this issue. I have visited the store and spoke with the manager also. I have also sent edits to Google. Unfortunately no resolution and it is very disappointing. The Google number for the store that is located in Winnsboro SC has had my father's number listed. He has been getting calls that...
Read full review of Burger KingServices - manager rude/racist - did not receive refund for items not received
I paid for a order on the Burger King App. My youngest is a vegan so the impossible whopper was something she would eat. I went to pick the order up and the manager started complaining saying they don't really do online orders and a shake that was one of items order could not be made. I said it was ok to take the shake off the order but she said I will have...
Read full review of Burger KingCoupon use
My husband and I drove true the Burgerking in Jonesboro, AR 11/22/20 at about 2:00 pm we were both going to use a coupon, him for the $3 double whopper and me for the $3 chicken fries and large fries when we get to the window to pay the girl she said sorry but it is one coupon per order so we said can we change it to 2 orders and she was like oh okay, then...
Read full review of Burger KingService and food
On 11/21/2020 I went to the Burger King on 441/27 in Lady Lake, FL, this turned out to be a very big mistake. After waiting in the drive thru for 45 minutes, thank god I was not in a hurry and should have done what others had done and left, I had to let them know inside that I was still waiting to place my order. Then when I finally made it to the window...
Read full review of Burger KingSneezing in hands no gloves no wash hands
The person getting food for my toddler sneezed in his Hands then put his fingers strait to his fry bag so mad I'm about to hold a sign out side then I explaining a manager the next day and they hung up on me I left with out the food and I have witnesses
Read full review of Burger KingOvercharge and no refund.
This is regarding the Burger King at 7703 Broad River Rd, Irmo, SC 29063.
It is just off the I-26 and next to Pittstop.
I drove up and ordered 4 Whoppers. I was very clear about this and drive thru employee repeated 4 Whoppers.
I drove up to the pay window and the same person said the charge was $24!
I told him I thought Whoppers were 2 for $5. He said hold on and closed the window. Then he told me to park in the parking lot, where I waited for a good 10 mins.
I then went inside and said I would like my $25 back. All the people in there said I ordered 4 double whoppers and refused to return my money.
When I got back home I discovered they had given me 4 WHOPPERS for which I had paid $25!
I am an Attorney and I will carry this up thru the corporate chain of command as well as filing complaints with the appropriate city, county, state and federal agencies.
Archie Ackerman, Atty.
Irmo, SC
Our breakfast
We went to burger king for breakfast deming new mexico on November 18 2020 we ordered 2 number 3 the coffee was warm the hashbrowns were cold the sandwich was luke warm at best plus we got charged $19.25 dollars for a meal was not worth the money so we will never go here again and we liked there breakfast and there whoppers my email is [protected]@yahoo.com if you want to reply Thank you
Read full review of Burger KingExorbitant waiting time at drive-thru
Today, I went to this burger king drive-thru to order some food. There were only two cars at this drive-thru and one of those had just driven up. The one car that was at the intercom had been there god only knows how long. It was there for at least ten minutes after I got in line and still these order-takers had not taken their order. I saw that this wa...
Read full review of Burger KingService
Hello, I am writing to you today regarding the burger king located at 2550 welsh rd philadelphia, pa 19152. Since the re-opening after the fire service is awful. No matter if you go in to order or go thru drive thru. The wait time in drive thru yesterday was over 20 minutes with only 4 cars ahead of me. Upon approaching the window employees are just...
Read full review of Burger KingOnline offers
Nov 15/2020, used the online offers area for deals via my computer, have done this in the past at the same store with no problems, you have 15 mins to give the cashier the code provided, so today went and tried to give the code to the cashier she had no idea what I was talking about so she got the manager guy who said no that's not how it works you need to...
Read full review of Burger KingDrive through worker
Woman at the drive through was cussing and didn't take my order. I was waiting in drive through for 15 minutes or more. When I got to the window she didn't open up the window. She was playing and laughing with her co worker. It took her several minutes to open up the window. When she did she kept asking what was my order and started cussing. She blamed me...
Read full review of Burger KingProduct & service
Hello my name is Roger Jones and I go to Burger King often. When I order I always order a large onion ring well done, I always ask them nicely to keep them down a little longer because I like them crunchy. They never get it right on the first try then I send them back and I get attitude. There not cheap and if I'm paying I should get it my way. Unhappy customer.
Read full review of Burger KingEmployee or customer service
Order number 58. Burger king #12916 I arrived at the drive thru at 1:28pm on nov 12th there was only 2 cars ahead of me and there was nothing in front of them. It was taking forever for them to take the ladies order 2 cars in front of me but it was a beautiful day 69 degree and my windows were down. Took about 8 minutes just to take her order in looked down...
Read full review of Burger King and 1 commentNot being open at 9:20 pm, when sign on door open hours said closed at 10:00
Droved into Attica NY 14011 store to drive through at 9:20 PM to have speaker say store was closed at this time. I got out of car and went to front door to read store hours sign said open till 10:00 PM. this is the third time this has happen to me. The first time I was there 15 minutes before closing and the 2nd. time I was there 1/2 hour before closing...
Read full review of Burger KingFries
Date: 11/8/20 client Number: BK03011 Burger king address: 2001 Busse Highway This burger king is the only one I can go to on lunch because it's the closest to my work, I only have half hour lunch. Needless to say I have been there several times and everytime my food gets to me seconds after I order it. The problem is several times my fries have been cold...
Read full review of Burger KingProduct and customer service
Stopped at Burger King 6000 Memphis Ave, Cleveland OHIO 44144 on Sunday 11/8/2020. Had company with us stopped at drive thru 6 cars ahead of us, waited 20 minutes all of a sudden 3 cars pulled out of line. Another 10 min to give order. Person at window was not friendly, acted like she was half dead. Order was correct. We live next street over. By the time...
Read full review of Burger KingCustomer service
11/8/20 I'm not usually one to complain but i'm a usual customer at this Burger King and I go ever so often days and I always get a vanilla iced coffee with extra vanilla syrup and whipped cream. Today I went and I asked for my usual and she told me we can't do that and I asked why and she said because weren't not supposed to it's already premade. I asked...
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