Aspen Dental’s earns a 1.5-star rating from 16 reviews and 1646 complaints, showing that the majority of patients are dissatisfied with dental care.
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Dentures
Dear Sirs: To make this short, I'm not paying any more and demand your guarantee policy. If a patient is not satisfied with the total results of denture's overall. I have never been satisfied with any of the procedure's, especially the dentures I had Aspen Dental. I had the at least 6-8 adjustments over the last year. They are still hard to wear without...
Read full review of Aspen DentalUpper denture
I have tried for 3 months to get an upper denture from the Fort Dodge Aspen dental. What I have is a $1325.00 dollar denture that doesn't and will never fit setting in a dish of water in my bathroom! From late August until November 22. I made many trips over there twice a week except when they had equipment problems I told them from the beginning that the...
Read full review of Aspen DentalDeep clean and a root canal on one tooth and a bridge
To whom it may concern, 12/4/23 9:45No star for them from me,. It is shame that this company would even start a bussiness in our lil old town of Okeechobee, Florida like they are starting out, I called Aspen Dental and they got me right in and Said they did take my insurance, Humana, my appointment was at 9:45, and I got out at round 12:30, but I was very...
Read full review of Aspen DentalI pay for a services in full with Aspen Dental on Main Street In Suffolk, VA
Account #[protected]- March 28,2023 I contracted AspenDental for dental work over a period of time. I just received a pass due bill for a cleaning. I was not informed that this cleaning was not included in the in the contact. At the time of the service I was not given a bill nor asked for any money. So I assumed that this was included in the contract. It was only after I called an questioned the office if there would be a charge for up coming appoinment and found that I would be charged did I receive a bill.
Not informing me that there would be a charge was unfair.
Claimed loss: $458.60
Desired outcome: I do feel I was misled by omission and feel like I should not have to pay this bill. This bill is extremely high and I am on a fixed income so I will have to set up a payment plan of $50.00 a month.
Dentures
My first experience with getting new dentures was 2014. In 2021, my lower teeth needed to be extracted and one of my remaining teeth is above the lower denture, which then caused my upper denture to crack. In September 2022, I got a new upper denture and since then, every two months my upper denture has cracked and broke in half in the same spot. I have...
Read full review of Aspen DentalThe performed bad dental work at Aspen Dental and not willing to repair the problems and pain they have created
Aspen Dental performed a badly done Root Canal and Crown on my molar in December 2022. The temporary crown broke and was replaced because the initial work was not done correctly. Then the final crown arrived and it was put in place after several tries. The freshly new doctor was not very experienced. My tooth that was supposed to be fixed and resolved for...
Read full review of Aspen DentalRestorative dental treatment
I had a consult with Aspen at their Charlotte, NC location back in October 2023. I was given an itemized treatment plan and I then decided to an alternate treatment plan (snap-in dentures v. implanted dentures). I was NEVER contacted again. They then had no nothing to do with me and was ignored. Obviously, I did not proceed with their treatment plan. The...
Read full review of Aspen DentalLoan department.
Long story short I was approved for loan I did not accept it bc it wouldn't cover what I needed done. After a few weeks I started getting phone calls emails saying I needed to make a loan pmt. I told them I did not get loan but still they called daily. I deal with depression and anxiety due to this happening to me letters came daily. I moved to bessimer...
Read full review of Aspen DentalLocal provider harassment and breach of contract
I received services from Aspen Dental and had a lower denture made a few years ago and paid my contracted cost off completely and then some and this left me with a 7-year warranty on my denture. Recently, my denture broke and I went to an Aspen dental in the new state in which I had moved to try to get it repaired or replaced under warranty. When I brought...
The treatment of my disabled elderly wife.
On wednesday 15 of november around 10:00 am. My disabled elderly wife went to aspen dental, located at 429 south columbia ave suite b, rincon georgia. To fill out some paperwork for the office manager. Once she arrived the manager took her to her office and proceeded to become very rude and aggressive! She told my wife that she was doing her a favor by...
Read full review of Aspen DentalFluoride treatment
October 31, 2023 I went to the Defiance Ohio Aspen Dental office for a teeth cleaning appointment. I always decline the optional fluoride treatment because it is not covered by my insurance. This visit the dental hygienist put it in her notes that the fluoride treatment was administered to me. I had declined it and it was not administered to me. They had kept me waiting for 20 minutes in the waiting room and rushed me through the cleaning. I would know if a fluoride treatment had been performed. I am now being billed for the treatment that I declined and did not receive. Now I am wondering who they gave this treatment to that I am being billed for. I called the office to discuss this and they refused to take it off my bill. What Aspen Dental is doing is unethical and unprofessional.
Claimed loss: $46.
Desired outcome: I want the charge taken off my bill and the public aware of this scam they are perpetrating.
Tooth pain as result of negligent filling procedure
This is a follow up from my original complaint titled, Mouth Pain. Peter Schuler: I submitted a complaint a week ago and I haven't received a response.I met with the dentist Patel at the clinic and I tried to explain what happened with dentist Koolick during the filling.She took a new Xray which showed that the drilling and the filling did hit the nerve...
Read full review of Aspen DentalDental care
On my first visit to Aspen Dental (Rome NY) for a dental problem they took about (20) x-rays at $18.00 each, okay, understandable... But, less then (21) days later I had an appointment for a teeth cleaning. At the appointment I couldn't believe it when the said they needed a "new" set of x-rays (20) just for a teeth cleaning and exam and they didn't even...
Read full review of Aspen DentalCleaning 10-5 and 10-13-2022
Those two bills were submitted to my Medicare Insurance Aetna and were denied because the person who performed the cleaning was not registered in the Network for that particular branch (Aspen Dental in Dania). According with the Fee Schedule from Aetna, the service render on 10-5 and 10-13 were in the approved CPT codes and my co-payment was $0.00, but I...
Dental filling negligence by dentist Ben Koolick at the Metro Center clinic in Phoenix.
On October 4th, I went to the Aspen Dental clinic 2827 Peoria avenue and the dentist Ben Koolick he did 2 fillings on my lower left and the next day he did one filling on my lower right. Dentist used dirty gloves for the procedure: Before the procedure, took my phone with his gloves and then put it on the table. I asked him to change his gloves because the...
Read full review of Aspen DentalPoorly installation of dentures
Dennis Hiller, service date. started 09/28/2022 ... My extraction was good and no problem with staff. New plates wobble. Surgical Placement of Implants Body (2) were to close together, causing teethe too not probably fit. Dentures top and bottom are not correct (i first set of upper were crocked). I'm requested a refund for Body Implants and Denture...
Read full review of Aspen DentalLexington SC Aspen dental practice. Supposed to provide service and products with customer satisfaction. .
Do not go here. Aspen Lexington SC. See above comments. Terrible customer service and no words can say enough about it. Huge mistake for stepping in this Aspen practice located in Lexington SC. June 2023 broke a crown made a appointment for replacement crown. They put temporary on it lasted 3 days. Go back in another temporary it lasted 4 days. Go back in...
Read full review of Aspen DentalPayment
I received a upper and lower denture from Aspen Dental of West Burlington on August 18 2023. I paid CASH PAYMENT OF $2000 on July 24th and the remaining balance, which was $1538, on August 18th 2023. Conveniently, my insurance provider, Delta Dental, sent payment on August 18th 2023. I requested to be reimbursed my cash payment of $3538 at the beginning of...
Partial denture
it started april of 2022 had three teeth pulled decided to have a partial denture made. my insurance would only pay for a small portion went with genesis credit to pay for the rest after 2 measurments and 2 fittings neither fitting was able to get the partial to fit. I went in july for a cleaning they filled a cavity Dentist asked how my partial was fitting...
Read full review of Aspen DentalReimbursement for money owed
It started when I had a night guard made, first of all they said, they had to send it over seas. I waited 4 months asking where it was. Finally I demanded it be made in the USA. Now they charged my insurance company and
myself. Well long story short, I went back for a cleaning, this is when I found out they owed me money. Now the money they owed me was more then what they charged the Insurance Company.
Overview of Aspen Dental complaint handling
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Aspen Dental Contacts
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Aspen Dental phone numbers+1 (888) 809-5582+1 (888) 809-5582Click up if you have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 7 7 users reported that they have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 65 65 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number+1 (800) 277-3367+1 (800) 277-3367Click up if you have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 4 4 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number+1 (312) 399-9779+1 (312) 399-9779Click up if you have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 1 1 users reported that they have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 3 3 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone numberProfessional Services+1 (406) 489-3290+1 (406) 489-3290Click up if you have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone numberTerritory Manager+1 (315) 350-8795+1 (315) 350-8795Click up if you have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone numberPublic Safety+1 (315) 569-0948+1 (315) 569-0948Click up if you have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone numberClinical Director(844) 789-0592(844) 789-0592Click up if you have successfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 789-0592 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number(844) 559-0703(844) 559-0703Click up if you have successfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 559-0703 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number(877) 750-1135(877) 750-1135Click up if you have successfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (877) 750-1135 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number
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Aspen Dental emailspatientservices@aspendental.com100%Confidence score: 100%Supportcustomerservice@aspendental.com
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Aspen Dental address728 Stillwater Ave., Bangor, Texas, 4401, United States
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Aspen Dental social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 27, 2025 - View all Aspen Dental contacts
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