Aspen Dental
I had an appointment at Aspen Dental because I had pain in my mouth. The doctor knew his medical knowledge very well. (So, I can't complain about his knowledge of the medicine). But in the appointment, he said some things to me which I personally didn't like which suggested to me that he was someone whose background is/was Anti-Semitic. I object to that. I am a United States citizen. (by birth and by education). So, according to the law, he is not allowed to choose that way of treating me.
Claimed loss: (defamation)
Desired outcome: (none)
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Dentist
A couple of months back I was having some issues with a tooth and also bumps on my gums. The dentist was in a hurry to leave the room and was of no help when I was asking questions. The biggest issue is when he was pulling one of my teeth he hit the one next to it with one of his tools which I know know cracked the tooth. Didn’t say anything knowing I’d be...
Read full complaintAspen Dental Slidell, Louisiana
I’m a former patient at Aspen Dental Slidell, Louisiana. When I began treatment, I explained that I have other serious medical conditions and that I live in Bay Saint Louis, MS. I have had to cancel two appointments due to traffic back up while the Pearl River Bridge only had one lane open from a bad traffic accident. I called to inform Aspen Dental that I...
Read full complaintBilling for dental
In October 2022, I had my first appointment with Aspen Dental. During this visit, all of my information was gathered, including my insurance. When I returned for my next visit in April 2023, the business was "closed" because they "lost access to all patient information." Fast forward to June when my appointment was rescheduled. The office again gathered my...
Read full complaintUpper and lower dentures
I saw a dentist at Aspen Dental on 10/6/23 for a full set of dentures. Impressions were made and I was to return in 1 week. The appointment was cancelled because dentist was sick and rescheduled for 2 weeks. That appointment was cancelled because a dentist was not available and I was rescheduled again for 2 weeks. I finally got the dentures after...
Read full complaintBad service
I have braces and am going through the process of getting an implant. I am at the point of getting a temporary crown put on my implant. I had the implant uncovered and got a healing cap on at a periodontist office and then called Aspen in Fort Gratiot Michigan to set up to have the temporary crown done. I have been with this office for about 14 years and am...
Read full complaintPaid for permanent partial and only received the temporary
Went to Aspen dental in 2020. Paid for a temporary and permanent partial. I received a notification that my permanent was in after a few months. I went in to get my permanent and they stated that they failed to notate that I was to receive the permanent even though the records showed the amount paid was for the same amount that it costs for the permanent including what I already had done at the time. They even agreed that amount paid was how much it would cost. However, they said since it wasn't on the records to receive the permanent (although paid for) and they had the permanent in that was ordered that they would not let me get it. My father paid for it 100% that day has since passed away and he had to be the one to contest the issue. This is so wrong on so many levels.
Claimed loss: Between $600 to $800
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dentures too big
I went to Aspen to have a tooth fixed. They talked me into having all bottom teeth pulled and have dentures. The dentures never fit. They said the swelling of teeth pulled would go down and dentures would fit better. Never happened. Aspen charged me $10,000.00 for dentures that I have never worn. I called and called and it went to voice mail. They did bone...
Read full complaintAspen dental healthcare finance
Let's put it short an to the point., went there got a loan thru there healthcare finance partner, it was a 2 yr loan $100 a month. In feb this year. I missed a few payments but they charged my account my account 2 times or more each month $20 $25 $98.99 each time they took the money out of my account they did it more, I called they told me the $25 an $20 was late payment an charged for declined payment. They said they will keep trying to get the payment an it don't matter how many times if it's declined i'll get charged again n again. 1 month a got charged $425. Ok so I told them I haven't even been back to aspen I want to cancel my loan. They told me I had to contact aspen let them no so they can let us no. I called aspen in fact they informed me there was a overcharge on my account of $1057.09 they will send it over to the financial company an they will apply it to my refund that i'm owed. They gave me a ref number. So then I called back the finance company told them. They informed me they applied the $1057.00 to my balance. Plus the $ i've been charged with a amount over $2000 already I paid into it so now they say they are keeping my balance as is. I still owe an once again. Keep in mind this is a 2 year loan! I told them aspen sent that $ to them for my refund of over payment. They said sorry. I'm fukn pissed
Claimed loss: Over $3000 in cash
Desired outcome: All of it
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Dental
I have spent thousands of dollars in the past with this company and on, 12/5/23 got a quote to remove a cracked tooth and have a tooth added to my bottom plate all while having two dental insurance plans. So today I called to make an appointment to proceed and I was told I would have to pay 50% of the quoted cost of $1,856.00. I never paid ahead in the past...
Read full complaintMy dental work.
On June 5, 2023 I went to Aspen Dental because I need to have a tooth pulled, only one tooth. I had x-rays done of my mouth and teeth. I was told by the dentist that I had cavities under all my crowns and the way to fix that would be to pull my teeth and have dentures made. I didn’t asked to see the x-rays or anything. I took the dentist at her word. I had...
Read full complaintPoor sanitary practices
Aspen Dental in North Myrtle Beach, S.C. provided no relief after contracting thrush through there office. I had 4 fillings and an extraction done there and developed thrush about 6 to 8 days later. I followed there instructions for all post op care. Called there office for a follow up visit and have this treated. They wouldn't see me for 3 weeks and when I...
Read full complaintDentures
Dear Sirs: To make this short, I'm not paying any more and demand your guarantee policy. If a patient is not satisfied with the total results of denture's overall. I have never been satisfied with any of the procedure's, especially the dentures I had Aspen Dental. I had the at least 6-8 adjustments over the last year. They are still hard to wear without pain. They hurt when I eat wearing them. So I'm eating soft foods to stay alive, and have lost over 12lbs not being able to eat properly. I will do whatever is necessary to get my guaranteed money refunded to me for patient promise, that has not been fulfilled. I request an answerer in 10 days or I will proceed legal action. Also all payments will be denied starting today. My guarantee ends today, 12/05/2023. that's why this being sent early. It's either the refund or court. 12/05/2023 Gary Tucker-cellphone # [protected]. email- [protected]@att.net. I expect your company Aspen Dental to talk to me by this Friday 12/08/2023. So this can be a total refund expected soon .I have also already contacted by lawyer. I would honor your guarantee and get my money refund.
Thank You! Gary Tucker )*/30/1957
Claimed loss: Cost of dental procedures, work, and the dentures, that don't live up to Aspen Dental policy. That's all I'm explaining at this point. GT
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Upper denture
I have tried for 3 months to get an upper denture from the Fort Dodge Aspen dental. What I have is a $1325.00 dollar denture that doesn't and will never fit setting in a dish of water in my bathroom! From late August until November 22. I made many trips over there twice a week except when they had equipment problems I told them from the beginning that the...
Read full complaintDeep clean and a root canal on one tooth and a bridge
To whom it may concern, 12/4/23 9:45No star for them from me,. It is shame that this company would even start a bussiness in our lil old town of Okeechobee, Florida like they are starting out, I called Aspen Dental and they got me right in and Said they did take my insurance, Humana, my appointment was at 9:45, and I got out at round 12:30, but I was very...
Read full complaintI pay for a services in full with Aspen Dental on Main Street In Suffolk, VA
Account #[protected]- March 28,2023 I contracted AspenDental for dental work over a period of time. I just received a pass due bill for a cleaning. I was not informed that this cleaning was not included in the in the contact. At the time of the service I was not given a bill nor asked for any money. So I assumed that this was included in the contract. It was only after I called an questioned the office if there would be a charge for up coming appoinment and found that I would be charged did I receive a bill.
Not informing me that there would be a charge was unfair.
Claimed loss: $458.60
Desired outcome: I do feel I was misled by omission and feel like I should not have to pay this bill. This bill is extremely high and I am on a fixed income so I will have to set up a payment plan of $50.00 a month.
Dentures
My first experience with getting new dentures was 2014. In 2021, my lower teeth needed to be extracted and one of my remaining teeth is above the lower denture, which then caused my upper denture to crack. In September 2022, I got a new upper denture and since then, every two months my upper denture has cracked and broke in half in the same spot. I have...
Read full complaintThe performed bad dental work at Aspen Dental and not willing to repair the problems and pain they have created
Aspen Dental performed a badly done Root Canal and Crown on my molar in December 2022. The temporary crown broke and was replaced because the initial work was not done correctly. Then the final crown arrived and it was put in place after several tries. The freshly new doctor was not very experienced. My tooth that was supposed to be fixed and resolved for...
Read full complaintRestorative dental treatment
I had a consult with Aspen at their Charlotte, NC location back in October 2023. I was given an itemized treatment plan and I then decided to an alternate treatment plan (snap-in dentures v. implanted dentures). I was NEVER contacted again. They then had no nothing to do with me and was ignored. Obviously, I did not proceed with their treatment plan. The...
Read full complaintLoan department.
Long story short I was approved for loan I did not accept it bc it wouldn't cover what I needed done. After a few weeks I started getting phone calls emails saying I needed to make a loan pmt. I told them I did not get loan but still they called daily. I deal with depression and anxiety due to this happening to me letters came daily. I moved to bessimer...
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