Jessie Handley Dentures Not completed
Aspen Dental, 8440 Blanding Blvd, Jacksonville, Florida 32244, Kelsee Rhoden Office manager. [protected], My wife Jessie Handley (69 years of age) and I, Jack Handley cannot get her Dentures completed Because they have not Contacted us back for an appointment since the begining of the year. we have called numerous times and no call back. No...
Read full complaintExtraction and implant
In fall of 2022 I went to aspen dental to get an extraction and implant. I had a $1500 quote from other dentist one hour drive away. Aspen quoted me at $1021.77 after insurance for complete implant a to z. After 9 months the implant was completed and I asked on the way out if I owed anything and they said I was all set everything was prepaid. On 2/16/24 the...
Read full complaintDentist and office rude and unethical
The worst experience imaginable. I’ve had several friends and family warn me about Aspen Dental, 4001 Denny Avenue, Pascagoula, MS, but nothing could have prepared me for the series of lies and corruption from the administrative staff to the dentist himself. I checked in early with two admin assistants who were immediately cold, unprofessional...
Read full complaintHipaa violation for medical records
I requested my full dental records going back to 2021 in September 12th 2023 through email to the office manager Nikki Bloom she sent me a release form to fill out and send back which I stated I wanted paper copies MAILED to me. She was very helpful at first told me it should only take a couple weeks, then she told me she put my old address on accident even...
Read full complaintManagement comment about me
I have worked MANY successful days as a Locums Temp throughout the Aspen Offices in Alabama. One is particular is the one in Foley, Al that is minutes form my home. My Temp agency has notified me of a need for a dentist there and even though I am a VERY highly trained dentist and minutes form this office I have been declined. I live so close that there i...
Read full complaintFinance service
Location; 4131 Fort Campbell Blvd, Hopkinsville , KY 42240 pH# [protected] OPT 2.
On 01/17/2024 I spoke with Mrs. Taylor McLaughlin Finance manager at the office. She informed me that the schedule extraction with Dr Crist can not proceed until i pay up front $1700.00 . I empty my savings account and gave her cash money of the full amount. I ask for a receipt and never received one. I had the dental procedure done that evening . My dental insurance with Humanna informed me by phone that they sent the clinic two checks $135. and $270. for 3 extractions done by Dr. Crist up to 2/5/2024. I told this to Humanna representative on 02/16/2024 that afternoon. The representative stated possibly looks suspicious and i need to get in contact with Aspen corporate authorities ASAP.
Claimed loss: $1700.00 cash
Desired outcome: Refund cash
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incompetence in scheduling
I have never seen a office that is so messed up as this one, I called and made an appointment for a filling that fell out just a simple surface filling, I was given an appointment for 3 weeks later, when I got there they had me down for an emergency visit and was going to take exrays to find where the abcess was, I told them I did not have an abcess only needed a surface filling replaced and they told me I would have to come back April the first for filling, this is the most incompetent thing I have ever heard, by then the tooth will probably be bad and need extracted, never did see the dentist. I love Dr, Graham but the office people are so incompetent. If this tooth rots in the next 7 weeks I will be talking to an lawyer. Crazy!
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Overpricing
On 1/24/2024 I went to aspen dental to get 3 extractions done and I have insurance and they r in the same network they charged me 2000 for the 3 extractions and on top off that they said the dentist wouldn't do the extractions unless I get cleaning done wich the charged me another 1300 and I have free cleaning twice a year that's 3300 all together I have to...
aspen dental
on 06/27/2023 i went to aspen dental nokomis fl for dentures they quoted 9926 ins dicount 4280 ins payment 1484 opened me a care credit account & ccharged 4161.25 i have claims from my insurance co united healthcare/solstice showingb they paid a lot more than 1484 they[ins co] told me aspen dental is under contract with them my total chargesn should be 2036 not 4161 also they paid over 3000 total apen dental only shows 1484 i got dates claim # check # amounts aspen says its not gone thru there system payemnts are from july aug sept 2023 last one is 12/21 for 1070 which i got no credit for the old office manager tim printed me a ledger showing 850 credit before the 1070 now new office manager says its only 255 which is what they creidted me i am still owed 1781 credit the office manager tried to tell me they havent charged me yet but i've been making payments to care credit since 07/23 i want my credit
Claimed loss: $1781
Desired outcome: credit my care credit account $1781
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Overall dental services and payments paid
Currently my wife, Son Violette, and I have two concerns from our visit on 11 Jan 24 for the extraction of a cracked tooth (#20) and insertion of an implant due to a cracked tooth and infection. 1. We both feel the decision about how or when the tooth was cracked is incorrect and not plausible. The current dentist (Jordan Myrtle) stated that the tooth...
Read full complaintBait-n-switch scam!! Terrible service & no follow up! Invisalign/motto??
WORST EXPERIENCE I HAVE EVER HAD! And I'm not EVEN going to get into my wife's experience with Aspen! We saved up to buy the Invisalign's for us both. I wish I could attach my call log here. But NO communication or follow up at all from Aspen Office. I had to make 16 Calls out to the Delaware location myself to follow thru on the stages & process. 2 Missed...
Horrible service over charge and get claims denied on purpose so you have to pay fortiva
I just moved here from Las Vegas Nevada, I have cigna Dental ppo Insurance and made a appointment for a Saturday at the Duluth office for November 11, 2023 and driven there 1hour early do to not knowing the state. Reminder made the appointment over 1 month ago. Me and my 15 year old niece. We get to the office and the let me know that they don't do regular...
Read full complaintExcessive, inadequate and expensive dental work.
I was a patient at Aspen Dental in Battle Creek, Mi from March 2018 to October 2019. During this time I was told I had peridontal disease and needed to start treatment right away. I had a cracked tooth pulled on April 16, 2018. On May 2, 2018 I had bridge preparation on the two teeth next to the tooth that was pulled. These two teeth would become the"...
Read full complaintFull upper denture
I have been a patient of Aspen Dental since February 2023, when I first visited their office in regard to getting a full upper denture. Since receiving my first upper denture, from Aspen Dental, which cracked on 9/5/2023, Aspen Dental has made two replacement dentures. All three dentures have cracked in the same exact place. Second denture cracked on...
Read full complaint and 2 commentsMy dentures and how I was treated
On or about dec 8th 23 I went in and had impressions made. The tech there got the jell all over my face in my hair and on my clothes then she proceeded to go out in the hall and tell the other ladies what she did to me and said I could go home and take a shower they all were laughing. Then I had a appointment on the 3rd to come back they changed it to the...
Read full complaintAspen Dental
I had an appointment at Aspen Dental because I had pain in my mouth. The doctor knew his medical knowledge very well. (So, I can't complain about his knowledge of the medicine). But in the appointment, he said some things to me which I personally didn't like which suggested to me that he was someone whose background is/was Anti-Semitic. I object to that. I am a United States citizen. (by birth and by education). So, according to the law, he is not allowed to choose that way of treating me.
Claimed loss: (defamation)
Desired outcome: (none)
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Dentist
A couple of months back I was having some issues with a tooth and also bumps on my gums. The dentist was in a hurry to leave the room and was of no help when I was asking questions. The biggest issue is when he was pulling one of my teeth he hit the one next to it with one of his tools which I know know cracked the tooth. Didn’t say anything knowing I’d be...
Read full complaintAspen Dental Slidell, Louisiana
I’m a former patient at Aspen Dental Slidell, Louisiana. When I began treatment, I explained that I have other serious medical conditions and that I live in Bay Saint Louis, MS. I have had to cancel two appointments due to traffic back up while the Pearl River Bridge only had one lane open from a bad traffic accident. I called to inform Aspen Dental that I...
Read full complaintBilling for dental
In October 2022, I had my first appointment with Aspen Dental. During this visit, all of my information was gathered, including my insurance. When I returned for my next visit in April 2023, the business was "closed" because they "lost access to all patient information." Fast forward to June when my appointment was rescheduled. The office again gathered my...
Read full complaintUpper and lower dentures
I saw a dentist at Aspen Dental on 10/6/23 for a full set of dentures. Impressions were made and I was to return in 1 week. The appointment was cancelled because dentist was sick and rescheduled for 2 weeks. That appointment was cancelled because a dentist was not available and I was rescheduled again for 2 weeks. I finally got the dentures after...
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