Aspen Dental

After 8 months I received a bill from Defiance Ohio. I called them and they said they are not responsible for billing. I have called every number I can find about Aspen and was on hold till my arm fell asleep. So here I go again Earlier this week 2/25 I received a bill for services that were for 6/2/2023. This is the first I had heard of it. Aspen is always good about doing things without my knowledge or permission. This must of been one of those things so bill me 8 months later and expect to pay.

I went to Aspen Dental worst experience I ever had at a dental office I got a set of dentures made first time I went back in there they had to remake the top plate so I waited while they remade it when I got it had very little suction on roof of the mouth bottoms so loose turn 3/16th on my gum in my mouth tried to eat with them bit in to a piece of meat both plates out of my mouth so I started glueing them in had to use so much glue oh man it was just nasty🤢 both top and bottom glued in sold to a lot of glue yuke so I decided to go back one more time let them remedy the situation went in I was trying to be nice the doctor got in my face said that is the way the bottom fit loose flopping around they was trying to sell me implants I said I can't afford that ain't the way dentures are supposed to fit and that doctor looked at me right in my face and said you must not think I know what I am doing I said you don't it is pretty evident I got up right out of the chair and I tossed the dentures on the table behind her I said I want all the money back on these dentures my insurance company paid 1000.00 and I took out a loan on the rest of it for a total cost of 3538.00 and I am mad by this time I just want my money back I got in it she says Larry come on don't you want the teeth I said no I want my money back I got 2043.00 financed plus the payments on the teeth equals 288.60 some how they come up to 495.00 but anyway I have a 2pm appointment with financial advisor today I go to meet that financial advisor today guess who is waiting on me at the financial desk today that same doctor I had trouble with the day before she said look I got your refund for you she had everything but my payments I had made she said what payments and then she made it a point to tell me I could have a refund but she was going to send my insurance payment back to the insurance company well I called that same insurance company that said if she sends that money back here they will take it from you because all though I had this done in

[protected] I switched insurance 1-1-2024 so it was last years benefit but only 2,months old and she said as far as the loan goes they will take the money away from you before I am done just threatening me I guess all I want is to go some where else and get my teeth and she wanted me to sign that paper and I finally said before I sign any thing I want to talk to the insurance company cause I am responsible for the loan and the insurance money is my benefits for last year and that's where I left it

I have worked MANY successful days as a Locums Temp throughout the Aspen Offices in Alabama. One is particular is the one in Foley, Al that is minutes form my home. My Temp agency has notified me of a need for a dentist there and even though I am a VERY highly trained dentist and minutes form this office I have been declined. I live so close that there is no need for me to stay in an expensive motel while working there. I asked the Temp agency why I was being turned done and was told to him by the Regional Manager that they, I assume Aspen had an "uncomfortable experience with me". I can ONLY guess it was because a man who I found out later was the owner of the Foley office had told the staff a "lie" about his mlltary dental position. A staff member told me that he too had military experience and he was a " Flight Dentist, that's what the staff told me. I said there is no much position. Guess she told him what I said and he commented how would I know. I told her a was the Hospital CEO and there is no such position. Guess he now doesn't want me in any of this Regions Offices. I want that comment REMOVED as I don't want the Temp agency to think I did something wrong. Confirm this with Brandon Lanzara at [protected] Barton associates. Thanks for your help. I look forward to helping out in more Aspen Offices when needed. My e mail is: [protected]@comcast.net or my cell: [protected]. You have my CV to contirm my background.

Location; 4131 Fort Campbell Blvd, Hopkinsville , KY 42240 pH# [protected] OPT 2.

On 01/17/2024 I spoke with Mrs. Taylor McLaughlin Finance manager at the office. She informed me that the schedule extraction with Dr Crist can not proceed until i pay up front $1700.00 . I empty my savings account and gave her cash money of the full amount. I ask for a receipt and never received one. I had the dental procedure done that evening . My dental insurance with Humanna informed me by phone that they sent the clinic two checks $135. and $270. for 3 extractions done by Dr. Crist up to 2/5/2024. I told this to Humanna representative on 02/16/2024 that afternoon. The representative stated possibly looks suspicious and i need to get in contact with Aspen corporate authorities ASAP.

I have never seen a office that is so messed up as this one, I called and made an appointment for a filling that fell out just a simple surface filling, I was given an appointment for 3 weeks later, when I got there they had me down for an emergency visit and was going to take exrays to find where the abcess was, I told them I did not have an abcess only needed a surface filling replaced and they told me I would have to come back April the first for filling, this is the most incompetent thing I have ever heard, by then the tooth will probably be bad and need extracted, never did see the dentist. I love Dr, Graham but the office people are so incompetent. If this tooth rots in the next 7 weeks I will be talking to an lawyer. Crazy!

on 06/27/2023 i went to aspen dental nokomis fl for dentures they quoted 9926 ins dicount 4280 ins payment 1484 opened me a care credit account & ccharged 4161.25 i have claims from my insurance co united healthcare/solstice showingb they paid a lot more than 1484 they[ins co] told me aspen dental is under contract with them my total chargesn should be 2036 not 4161 also they paid over 3000 total apen dental only shows 1484 i got dates claim # check # amounts aspen says its not gone thru there system payemnts are from july aug sept 2023 last one is 12/21 for 1070 which i got no credit for the old office manager tim printed me a ledger showing 850 credit before the 1070 now new office manager says its only 255 which is what they creidted me i am still owed 1781 credit the office manager tried to tell me they havent charged me yet but i've been making payments to care credit since 07/23 i want my credit