Aspen Dental’s earns a 1.5-star rating from 16 reviews and 1646 complaints, showing that the majority of patients are dissatisfied with dental care.
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Dentures
Started services for new dentures in February at as pen in vest so ny. After 2 days of getting them 2 front teeth in upper denture falls out. I call, no one calls back. I walk in ask for manager. There excuse was molding machine. Make new upper free of charge. Ok I'm fine with that. 2 wks ago tooth falls out of bottom denture. No cents calling. So I go...
Read full review of Aspen DentalPrice of tooth extractions
I had purchased a complete upper denture and a partial lower one on 08/24/2022. I had to have 11 teeth extracted. The charge per tooth was $362.00 each making the extractions total $3,982.00
To extract all 11 teeth, it took 35 minutes. After investigating further this cost was much higher than you usually charge. I had no surgery, and this is my only complaint. Could you look into this and see if a mistake occurred?
Desired outcome: I would like to have a price change made for the extractions
Dentures
The dentures I received are unfinished. One side of the denture was shaped to fit correctly and the other side was not. There is a huge chunk of the gum plastic that goes all the way to the base of my tongue. There are burrs along the edges. I call them after I have lost my entire Labor Day weekend because of no bottom teeth. Now I had been in the office...
Read full review of Aspen DentalDentures only temporary one never received permanent ones
in July 2022 went and got temporary dentures after over six times to readjust them did not fit and told them I was not happy I was suppose receive the permant ones in January I didnt make the appt as I was very sick never heard back from them I contacted care credit and told them of my complaint and i was not going to pay $4000 for something I have never recieved they filed a compaint with aspen dental they denied me but never heard anything from them I then contacted aspen dental [protected] on July 28th and told them I was not going to pay for something I never recieved a complaint was filed I have not heard anything from them my question is if I dont pay care credit (sychrony Bank) do you think I will get any results from anyone or my permanent dentures
Desired outcome: No Bill from Sychrony Bank (care credit) or only pay for the teeth removed (8)
About my dental and money
I went to Aspen Dental Christiansburg, Va. I started with them in June 2023, they reseldule me 4 times and when I did get the appointment all was talkes about was money they got me intouch with this loan company and then they said I was. I aproved for the money and I also have insurance with Aenta and so after a period of time I got my top teeth pulled and...
Read full review of Aspen DentalWont give me my refund
I paid up front for my dental services, but after having some of it completed and being horribly disappointed, I requested a refund. it has been over 30 days and haven't received anything. this is a substantial amount of money and the office location I used in Athens, TN can not help me find out anything. Please send me information on who I need to call to...
Read full review of Aspen DentalDentures
I went to Aspen for a new upper denture and picked it up on 4/21/2003. When I tried to eat super with it, the bite was way off. I took my dentures out and was surprised to see that the upper denture that they made only had 12 teeth whereas my existing lower denture has 14 teeth. I returned to their office on 4/24/2003. The dentist looked at the denture and...
Upper denture for my 88 yr old mom that is not functional. She cannot eat.
We began My visits to Aspen Dental on Dale Mabry Tampa FL location. My basic complaint and why I am asking for a refund is we made at least 4 visits to a partial denture and she cannot chew her food. She could with her previous denture that broke, which was the reason we came in the first place. I am not saying that everyone was not nice, not sweet, super...
Read full review of Aspen DentalDental service and partial
I went to aspen dental in Gonzales Louisiana in may of 2023. The dentist were horrible my front filling was falling out before I got home and my partial had to be repaired 3 times to fit properly. The partial cut my gums and caused them to become infected. I finally went to another dentist and had all of my repairs done. I paid over $3000 to have to pay another dentist to correct my issue.
Read full review of Aspen DentalUnacceptable sloppy dental work.
I had some fillings done on upper premolars. The next week I had a gum infection..and being a hygienist myself could tell that a hunk of composite filling that shouldn't have been there was destroying my gums. I went back to the other dentist working there. He said the first dentist didn't use a matrix band on my filling and he redid the fillings. I paid a lot of money for this work. I decided on my own intuition that I needed to find a better dentist. I went to a very reputable dentist recently and showed my the botched job that was done on my teeth at Aspen. The decay was never completely removed and the dentist said that the work that was done was completely unacceptable, he would have to do a buildup and crown on both premolars in order to save the teeth. I'm educated enough as a hygienist to know that this new dentist was telling me the truth and could recognize by viewing my own xrays that Aspen Dental had totally botched my teeth and I could lose them now.
Desired outcome: I would like the matter investigated and the dentists removed. Nobody should lose their teeth due to shoddy incompetence that I have endured from this joke of a dentist office.
Partials (poor service. Job not complete, bottoms never adjusted. Unable to use
Good morning, My name is JoeAnne Brooks. Last year I had some dental work done and for the most part I was very pleased with it. However in August I was fitted for a partial (upper and lower). When I went to have them put in and adjusted, there was a problem. The upper partial fit well after the adjustment, but I had developed a sore in the lower part of...
Read full review of Aspen DentalTooth fell out on Upper dentures
Had a tooth fall out on my temporary upper dentures, within a year of getting them. Then within the last year had the same tooth on my permanent set fall out. Went to Aspen Dental and charged me $129.00 to glue it back in. Seeing the same tooth, 2 sets of dentures, each fall out makes me wonder if there is a flaw in the lab process. If so, should I have to pay to have it put back in ?
Desired outcome: $129.00 refund
Dental services
Son had 3 back teeth cut out type 2 diabete the only thing they prescribed was Ibprophen 800 which should have been Tylenol with codine or something not suppose to take Ibprohen and a antibiotic nothing pain what is this suppose to do he's been in pain all day and night I will not refer my dog to this place to suffer like a this called the office several...
Read full review of Aspen DentalUpper dentures
Aspen Dental.. it took 6 visits to get my permanent upper dentures. On the day I was supposed to get my permanent dentures I was told that one of the teeth cracked and it would be 3 hours for them to replace it. I went to get something to eat and came back after an hour and a half thinking I would wait in the waiting room until they were ready. When I...
Read full review of Aspen DentalI was billed for services nevere done and been trying to get a refund for over 4 months now
My name is Tracy Kortum I went to Aspen in Niagara Falls N. I was billed for 2 crowns in March 1 lower left and one top left. I recieved the lower one right away but the top one they could not remove the temp crow so I had to wate over a month and a half for the dr to come back so he could remove it and put the perm one on ( they had to cut it off) I was billed 1299.00 for those 2. Then I lost my job and had to cancel the other two procedures which I was billed $866.00 for. Been trying to get credit ever since. They keep telling me working on it. Im paying intrest on that every month. I just want credit for the 866.00 for procedures not done.
Tracy Kortum
tracy.[protected]@roadrunner.com
Desired outcome: Credit $866.00
Reimburse $379 for services not rendered
Aspen Dental of Plover has acknowledged and verified that they owe me $379 for services not rendered for my mother Ilene Havitz. Michelle, who claims to be in charge of this location, has told me on three different occasions that I will be receiving a check rather than reimbursing my credit card that I made payment on. She assured me that I would be...
Read full review of Aspen DentalUnprofessional services, late product, poor service
On April 13th, 2023 I had broken my bar that is glued to the bottom inside front teeth. I was looking for a emergency dental service that could help. I found Aspen Dental on google and called. The call was answered by customer service rep, who I asked is this something Aspen Dental could help me with. She replied yes and had an appointment for me in Oak...
Horrible experience
I visited Aspen Dental on July 13,2023. I had a first time visit in order to have my dental health cleared for an upcoming surgery. They did an initial exam and X-rays. I was informed that I needed a root canal. I scheduled the root canal for 8/24/23 and paid my out of pocket cost. One day prior to my appointment, I was contacted and told me that they did...
Read full review of Aspen DentalInvisalign progress, service, communication, loyalty to patients, care, upholding your oath to take care of patients and to do what is right by them.
Started Invisalign program with them approx 2 years ago. Asked for Revision. Completed correctly. 2nd time around with Invisalign revision was a NIGHTMARE. NO Dentist in house to complete properly with scan. Revision Scan was completed by only a Dental hygienist with no Dentist present. This was on 7/3. Was told that trays would be in production and would...
Read full review of Aspen DentalIncomplete root canal
I had a root canal done on February 18, 2023, on a Saturday morning in Corpus Christi, Texas. The Doctor that performed the root canal was Dr. Ashraf Harhash. He is out of Houston, Texas where he has his practice. I have Humana plus medicare and he was on my network plan. The manager at Aspen Dental name is Kristen Chapa, she was no help at all. I waited...
Read full review of Aspen DentalOverview of Aspen Dental complaint handling
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Aspen Dental Contacts
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Aspen Dental phone numbers+1 (888) 809-5582+1 (888) 809-5582Click up if you have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 7 7 users reported that they have successfully reached Aspen Dental by calling +1 (888) 809-5582 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number 65 65 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (888) 809-5582 phone number+1 (800) 277-3367+1 (800) 277-3367Click up if you have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (800) 277-3367 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number 4 4 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (800) 277-3367 phone number+1 (312) 399-9779+1 (312) 399-9779Click up if you have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 1 1 users reported that they have successfully reached Aspen Dental by calling +1 (312) 399-9779 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone number 3 3 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (312) 399-9779 phone numberProfessional Services+1 (406) 489-3290+1 (406) 489-3290Click up if you have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (406) 489-3290 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (406) 489-3290 phone numberTerritory Manager+1 (315) 350-8795+1 (315) 350-8795Click up if you have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 350-8795 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 350-8795 phone numberPublic Safety+1 (315) 569-0948+1 (315) 569-0948Click up if you have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling +1 (315) 569-0948 phone number Click down if you have unsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling +1 (315) 569-0948 phone numberClinical Director(844) 789-0592(844) 789-0592Click up if you have successfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 789-0592 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 789-0592 phone number(844) 559-0703(844) 559-0703Click up if you have successfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (844) 559-0703 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (844) 559-0703 phone number(877) 750-1135(877) 750-1135Click up if you have successfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have successfully reached Aspen Dental by calling (877) 750-1135 phone number Click down if you have unsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number 0 0 users reported that they have UNsuccessfully reached Aspen Dental by calling (877) 750-1135 phone number
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Aspen Dental emailspatientservices@aspendental.com100%Confidence score: 100%Supportcustomerservice@aspendental.com
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Aspen Dental address728 Stillwater Ave., Bangor, Texas, 4401, United States
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Aspen Dental social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 27, 2025 - View all Aspen Dental contacts
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Ill fitting denture. Job not finishedRecent comments about Aspen Dental company
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