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CB Dental Services Aspen Dental 2953 5th Ave S, Fort Dodge, IA, 50501, US
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Aspen Dental
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Aspen Dental

2953 5th Ave S, Fort Dodge, IA, 50501, US
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2 complaints
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8:00 am - 5:00 pm
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12:46 pm EST
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Aspen Dental - Upper denture

I have tried for 3 months to get an upper denture from the Fort Dodge Aspen dental. What I have is a $1325.00 dollar denture that doesn't and will never fit setting in a dish of water in my bathroom!

From late August until November 22. I made many trips over there twice a week except when they had equipment problems I told them from the beginning that the denture was too big. They made a second deture EXATLY like the first one that didn't fit! does that make sense? NO. the last time I was there,and the denture was again too big,the tech put 2 knobs on the back of the inside of the denture saying that should correct the problem! What? I was so upset I left. That was on November 22.

Claimed loss: $1325.00

Desired outcome: My care credit account cleared up. In other words I want my money back!

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3:24 pm EDT

Aspen Dental - Dentures I did not get.

They made my temporary dentures. Then called me in to the financial office and said they made an error and did not charge me for the permanent set. This was after I made payments
All money was paid in full by payments. They wanted another
688.00 for my permanent dentures. I cried and said I dont have any more money. I have paid you 2, 700.in payments.
I signed the papers that said I paid for everything I need. I showed her the agreement papers. And she said ok they would just eat the x tra charge it was her mistake. My dentures would be done in two weeks they would call me. they never called I went there many if times
And never received permanent dentures. Years later I am still wearing the temporary dentures after going g to private dentistry
And the worked on them 4 times
To get them correct.

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Update by Deannam50501
Oct 26, 2019 3:32 pm EDT

They lied to me . And I never did get my permanent dentures
I paid them 2, 700 and they wanted more .

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