Aspen Dental reviews and complaints 1
View all 1631 complaintsAspen Dental - Upper and lower dentures
I saw a dentist at Aspen Dental on 10/6/23 for a full set of dentures. Impressions were made and I was to return in 1 week. The appointment was cancelled because dentist was sick and rescheduled for 2 weeks. That appointment was cancelled because a dentist was not available and I was rescheduled again for 2 weeks. I finally got the dentures after Thanksgiving, but there was a significant gap on the left bottom molars. I could not get scheduled until after Christmas and I finally saw a dentist who noted they had to be corrected. I was scheduled to return on 1/2/24 for another impression. I just received a call from this office and rescheduled for 2/1/24 because dentis was not available.
I am a head/neck cancer patient treated with radiation and have worn dentures now for 20 years. My gums recede and make my dentures ill-fitting after a few years. Aspen Dental is highly advertised so I thought I would use them when my last set needed to be replaced. BIG MISTAKE!
Claimed loss: I was charged $2383.50 for dentures I cannot wear.
Desired outcome: To keep scheduled appointments, answer the phone and quit hanging up, and to be able to wear my dentures.
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