Aspen Dental
reviews and complaints

Dentures I got comfy lite in Jan 2015 I have had to move my home burn down in March 2015 I lost my 5 yr old Greatgrandson I lived in Montgomery Al had work done in Prattville al move to Deland fl saw Dentist in Daytona Beach early in 2016 they replaced the company lights but they never could get them just right they tried to realign them I just kept gagging me then I moved to Snellville Georgia due to my health tried to see Aspen dental in Snellville Georgia the first Dennis I saw tell me I needed a new set of dentures. Then Another lady come in and told me she had to talk to the owner of Bad Aspend Dentist she told me I needed to return to Daytona to have them Replaced contacted Aspend Dentist Home Office the dentist in Snellville contacted me and told me to come back in she cut some off of the back of the teeth still not beating right gag them out of my mouth before I was out of the parking lot I can't afford to buy a new set I would like to get my money back on this that I bought and go somewhere else thank you

I was told I had periodontal disease and my husband too.My husband was told he had 6 cavities.None of which are true because we've been to two different other dentist and neither of us have periodontal disease or cavities for my husband.I went in to have fillings removed to replace with tooth colored fillings and the dentist made a rude remark to the dental technician about my tongue being in the way and he didn't know he was going to have to fight that the whole time.I also received a tongue ulcer from the technician pushing my tongue out of the way for so long.The dentist also was supposed to fill a couple of cavities and he missed one.

I had two root canals done in October. I paid each time as directed, even having to pay a deposit to have the work done. Now, without even sending me a statement they are sending me to collections for work that was already paid for and other work that was declined.

Service there was terrible - from waiting hours to being left 2 months with a temporary because they kept cancelling my appt saying they didn't have a dentist that day

10 years ago i was a patient of aspen dental. I came in to there office with bad upper tooh pain. I was seen that day..told to come back in 3 days to have a mold made of my teeth..and 2 days after that i had 13 teeth pulled and a denture placed. My issues now is that i have a mass in the roof of my mouth and need surgery and im hopeing its not turned to cancer.

Was leered in by free xrays consulting. The secretary pushed me to get credit card. Almost $4000 done overcharged extracts. Said fifteen teeth. Detures don't fit i'm in the hole and still have to get my bottom ones down. Just want money back, the pain to stop and have a pair of teeth to eat with. They seem me come mile away. Have no self confidence left I see these people go to the right dentist and their teeth look good. On limited income owe money and have become depressed. They said they would work out fine and look good! Yeah right.

I was scheduled for teeth cleaning 5pm and i was there at 4:30. They told me that nobody will be available and i have to wait until 6 pm. I was so furious that nobody even pick up the phone to inform their client about any changes. The also told me that i will not going to be able to keep my appointment for tomorrow until i pay first. It's aspen dental in trussville 1820 Gadsden Hwy suite 112 birmingham al 35235 and Manager's name is Amy Crespo who told me that i have to pay first before they give that schedule to me. She was so rude and walked away after saying that. U can reach me at+[protected],

Used high pressure tactics and treated me like I had never been to a dentist and like I had never known how to care for my teeth. Only saw a dentist for maybe 2 minutes for him to tell me I didn't know how to floss. Pressured me into to treatments that I didn't need and filed paperwork incorrectly with my insurance company. Took about 7 months to get that corrected

I went to the Aspen Dental in Alton, IL to get all four of my wisdom teeth extracted. I had never had dental work before so I was already petrified. I went in for my appointment, watched as literally everyone in the waiting room got taken back before me. I waited 3 hours past my appointment time with no explanation. Finally, they called me back, they ran my card for the $700 procedure. Took me back to the room, used the numbing gel, and left me in the chair for 45 minutes "waiting for the numbing to work". they finally came into the room to use the numbing injections, they were extremely rough and I felt every shot. I had tears rolling at this point. They started the process with the dental assistant physically holding my head down while the surgeon yanked and pulled. All of a sudden, they both stopped stood up and said we will be right back we need to grab some equipment. I waited. They came back into the room, the surgeon says, "I have to go, we will have to reschedule you for a different time". the assistant handed me my purse and sent me on my way. I was balling at this point trying to explain to my boyfriend what happened but my mouth was numb. I was spitting out blood in the parking lot. I wasnt offered any ice, gauze, pain meds, nothing. they were in shock that I was upset. If this wasnt bad enough, once I got home and the swelling and numbing went down I was in extreme pain. I looked in the mirror to find a gaping incision in the back of my mouth. so the surgeon had actually made the incision to extract the tooth, then sent me on my way...no stitches, no packing, no gauze, no pain meds. Then no other dentists would touch my mouth because they didnt want to be held liable for something they didnt originally do, so I had to wait until it healed on its own. I sent a very strong worded email, never got any type of response. it took some fighting but I did end up getting my $700 back. it was a traumatizing experience. I would never recommend this company to ANYBODY.