Aspen Dental

I had cavities and needed to get them fixed before I could start my orthodontic treatment (Braces). Well I got my top teeth filled and they were fine so I got scheduled to get my remaining 4. ( FOUR. ) filled. Well the next day comes and they tell me I have 5. (FIVE). That need to be filled but wait. They hurt told me I only had 4 left and I know a cavity didn't just pop up over night. Well they filled my teeth and my bottom right molar had literally a shaved crevice through the top of my tooth. I didn't like that and asked her to fix it. She ends up filling it in. Well now I have problems with my fillings. My teeth are super sensitive now and Biting on crunchy things hurts my teeth. I have another crevice on my top left tooth caused by them and I feel that makes my tooth even more prone to cavities. I've never experience problems with a filling before going to them . My email - @[protected]@hotmail.com

I was seen 4 times in 2019. My insurance was in network and they charged me 970 that I owe and the insurance paid their portion. I have paid 970 and now they refuse to let me get my teeth cleaned because I owe 331.60 for an appointment that I have an EOB showing I only owe $19.40 and the insurance owed $77.60 for. I never got a bill even online shows no statement. Now they call me and tell me they are sending me to collections. I am in process of filing complaint claims with my insurance, the state insurance commissioner and peer review for the state ada.

Went there to see about getting partials and upper plate. They said they would go ahead and clean my teeth after x-rays. I thought what would it hurt and had them go ahead and do it. After they numbed my mouth with about four or five shots, they scraped my teeth for over an hour and according to the X-rays I had very little build up. After the numbness wore off, started getting sensitive. Someone looked at them and said that the top of my teeth had been chipped off. Not one but all of my bottom teeth. I asked the dentist at Aspen what happened and she said she could buff it out. So I went back for the appointment and they had me set for fillings of the holes in my teeth. I asked them why they were filling my teeth if they had not missed them up. I told them I did not want them Drilling in my teeth anymore. I just wanted my teeth fixed. They told me I needed to go somewhere else because I did not trust them. I told them why should I trust you after you had knocked to the top off of my teeth and then denied it. I then called the corporate office in New York and they refuse to help at all. have been through a lot of pain through the holiday season because of these people. I was eating before I went, now it is harder to.

I went to Aspen dental in Brookpark about almost a year ago. I and my husband accepted third party payment as we had Cigna and was told by the office manager that some services were not covered. I asked for crown lengthening and crown and my husband needed a crown as well. I and my husband signed up with credit to get this service. We were given appointments for our crowns after the procedure was done and told everything was paid for. A couple of weeks before my crown appointment i had another teeth that needed work. I went in and again was told that I was okay and paid up. My husband had recieved his crown before me cause I had to cancel for mine due to work. My appointment was rescheduled. After my teeth was fixed i was called to a desk and i was in so much pain that i signed paperwork. I got home looked down and realized that the were billing me more money for my crown. I called and the office manager was very nasty. I made several complaints and no resolve. I got hanged up on and my husband was told by the office manager to go to the other office that I contacted because i made a complaint on him. I finally decided to change office to Fairview office. Upon speaking to the office manager there i was told in order to get my crown I had to pay up front 500 dollars. I was livid because I had already paid for it. Upon threatening lawsuits there was still no resolve so i gave in and just finished the fixing of the teeth that was in pain and thereby forgoeing my crown. I went there for my last filling and was injected with numbing solution that eventually got squirted in my mouth after arguing with the dentist about me being allergic to the medicine racing my heart. To make along story short. I had to take out more loans and really only got fillings done. Which i have insurance. Also now I have to take out another loan to get the very first procedure done again. Because they would not give me my crown for the crown lengthening i had done now i am in pain two days before Thanksgiving with a crack in my teeth and fillings falling out of the tooth. I cant eat and enjoy Thanksgiving. I feel very depressed and cant cook for my family because i am so upset. I called the office and they told me to walk in. But i am so scared that they are going to ask for up front money and tack on more fees. The utter experience i have had with Aspen dental is that they dont seem to care about anything but money. While they seem to have a great Thanksgiving this holiday I and my family are miserable.

I paid over 3500$ for dentures! I went back at least 5 times I told them they were to big for my mouth! The dentures I got look nothing like the impressions looked! I swear to God they give me someone else's! I can't wear them at all, I can't close my mouth! I got sick of calling going in there with no results from them! I wrote a review on them, they said someone would be contacting me! And as usual I have heard nothing!

I was treated poorly. They put dentures in. I have a warranty to fix any problems. Well went to get help and they came up with an excuse not to fix them now I have Massive problems IAM going thru glue about ten times a day because they don't fit write. Also IAM suffering on and off with sores that are very painful. IAm extremely upset. I want this complaint adressed to Aspen dental in Ocala FL. And my problems Fixed!

Went to an Aspen office in Port Charlotte Fl., on 8/20/2019 to have clips changed in denture as they had stretched out. Plate is 3 years old. On first visit was told they didn't have the clips but would order them. Returned on 8/30/19 and supposedly all clips were changed. Felt pretty good for about a day when I developed large sore under front edge of plate and they were as loose as they were when I first visited. Clips were readjusted so I was told, but to no avail. Went back again on 9/10, 9/18, 9/24 and the final visit on 9/28. On the visit of 9/18 the dental assistant told me she could see the problem and she was going to file the front edge. I don't know if she consulted the dentist or not. This byfar made the situation much worse. On final visit I was told another clip would be changed. Went in for my appointment and was taken back to the room. Waited an hour and 45 minutes before getting so upset I got up and went to the front desk and told them this was unacceptable. They were literally ready to close the office and not a single person came in the room to tell me they screwed up and didn't have the needed part. I have severe pain when eating, sore is still there despite following their orderes, front of chin is sore to the touch. I am very upset about this whole thing. Went to a prosthodontist when I returned home to Jennings and he replaced all clips and said not sure it would work as front of plate was too short thanks to filing at Aspen. Now the only option is to have a new plate made, take off the bar and have screws directly into plate making it truely permanent. This all to the tune of $8700.00 dollars. I don't have that kind of money and now am stuck with a plate that won't stay in, moves around with chewing thus causing the sore to stay open, pain, and pure anger for what has been done.