CB Fast Food Chains Wendy’s Complaints #22-41

Wendy’s review: Wendy's Restaurant #[protected]

James E. Prue of Dover, US

Dec 03, 2023 3:08 pm UTC

Verified customer

Wendy's restaurant #[protected] @ 909 Central Ave. Dover, NH overcharged me for my order and did not fill the order as requested. On 12/03/2023 @ 1:18 P.M. I placed my order #1012 by Host Emily for a Classic Asiago Club sandwich and requested that I receive a Lg Choc FstyCrm Cold Brew for my drink (advertised in the store window for $2.00 any size) instead of a carbonated soda drink. I also requested a small fries instead of a medium or large. When the clerk {Emily} rang up my order she charged me $2.30 for the Lg Choc FstyCrm Cold Brew (even though it was advertised as $2.00 in the store window) and did not apply any credit for the included carbonated soda drink that I did not receive and an additional.30 cents for a medium fries upgrade that I did not order or desire. So, my nominal $10.89 meal (as advertised) plus applicable taxes ended up a total of $14.64 out the door. This is a deceptive trade practice and not acceptable.

I can readily get a full meal at a local sit down restaurant for that price with a waiter/waitress service and better food. Wendy's is not the quick, inexpensive or honest fast service restaurant that I had been use to previously.

[protected]@comcast.net

Claimed loss: $2.60

Desired outcome: refund my overpayment

Wendy’s - Wendy's Restaurant #[protected] - Photo 1

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Wendy’s Contacts

Wendy’s phone numbers

+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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+1 (614) 764-3044

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+1 (614) 764-3368

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Media Contact

+1 (614) 764-3300

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+1 (614) 764-3327

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Animal Control

+1 (614) 764-3311

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Wendy’s emails

customercare@wendys.com

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Confidence score: 100%

Support

crista.miller@wendys.com

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Confidence score: 100%

Support

erica.erwine@wendys.com

93%
Confidence score: 93%

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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